CUSTOMER SERVICES / SALARY
MOROCCO

SALARY SURVEYS

7

UPDATED
June 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

9.93 MAD = 1 USD

488,790 MAD

$49,217 USD

Casablanca

474,439 MAD

69,519 MAD

$7,000 USD

Including "Casablanca"

Excluding "Casablanca"

Average Salary / Customer Services / Morocco

Average salary for Customer Services / Morocco is 488,790 MAD per year. The most typical earning is 69,519 MAD. All data are based on 7 salary surveys. Salaries are different between men and women. Men receive an average salary of 749,815 MAD. Women receive a salary of 251,262 MAD.

Based on education, the highest salaries receive people with Masters Degree with salary of 515,436 MAD. The second most paid education level is Bachelors Degree with salary of 468,759 MAD.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of 959,367 MAD. Employees with 8-12 Years of experience receive 584,955 MAD.

Levels / Customer Services / Morocco (Gross MAD)

Salary Levels (MAD) per Year	Surveys	[%]
29,800 MAD - 49,599 MAD	0	n/a
THE MOST TYPICAL SALARY
49,700 MAD - 99,299 MAD	2	100% 28.57%
99,300 MAD - 148,999 MAD	0	n/a
149,000 MAD - 198,599 MAD	0	n/a
198,600 MAD - 248,299 MAD	0	n/a
248,300 MAD - 297,899 MAD	0	n/a
297,900 MAD - 347,599 MAD	1	71.43% 14.29%
347,600 MAD - 397,199 MAD	0	n/a
397,300 MAD - 446,899 MAD	0	n/a
446,900 MAD - 496,599 MAD	0	n/a
496,600 MAD - 546,199 MAD	2	57.14% 28.57%
546,200 MAD - 595,899 MAD	0	n/a
595,900 MAD - 645,499 MAD	0	n/a
645,500 MAD - 695,199 MAD	0	n/a
695,200 MAD - 744,799 MAD	0	n/a
744,900 MAD - 794,499 MAD	0	n/a
794,500 MAD - 844,199 MAD	0	n/a
844,200 MAD - 893,799 MAD	0	n/a
893,800 MAD - 943,499 MAD	1	28.57% 14.29%
943,500 MAD - 993,099 MAD	1	14.29% 14.29%
993,100 MAD - 1,042,799 MAD	0	n/a
1,042,800 MAD - 1,092,399 MAD	0	n/a
1,092,400 MAD - 1,142,099 MAD	0	n/a
1,142,100 MAD - 1,191,799 MAD	0	n/a
1,191,800 MAD - 1,241,399 MAD	0	n/a
1,241,400 MAD - 1,291,099 MAD	0	n/a
1,291,100 MAD - 1,340,699 MAD	0	n/a
1,340,700 MAD - 1,390,399 MAD	0	n/a
1,390,400 MAD - 1,439,999 MAD	0	n/a
1,440,000 MAD - 1,489,699 MAD	0	n/a
HIGH SALARIES
1,489,700 MAD - 1,588,999 MAD	0	n/a
1,589,000 MAD - 1,688,299 MAD	0	n/a
1,688,300 MAD - 1,787,599 MAD	0	n/a
1,787,600 MAD - 1,886,899 MAD	0	n/a
1,887,000 MAD - 1,986,299 MAD	0	n/a
1,986,300 MAD - 2,085,599 MAD	0	n/a
2,085,600 MAD - 2,184,899 MAD	0	n/a
2,184,900 MAD - 2,284,199 MAD	0	n/a
2,284,200 MAD - 2,383,499 MAD	0	n/a
2,383,500 MAD - 2,482,799 MAD	0	n/a
2,482,800 MAD - 3,475,999 MAD	0	n/a

Gender / Customer Services / Morocco (Gross MAD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	2	749,815 MAD
2	Women	4	251,262 MAD

Education / Customer Services / Morocco (Gross MAD)

#		Surveys		AVERAGE SALARY / YEAR
1	Masters Degree	3	515,436 MAD
2	Bachelors Degree	4	468,759 MAD

Experience / Customer Services / Morocco (Gross MAD)

#		Surveys
1	12-16 Years	1	959,367 MAD
2	8-12 Years	3	584,955 MAD
3	2-4 Years	1	541,257 MAD
4	0-1 Year	1	90,375 MAD
5	1-2 Years	1	74,485 MAD

Age / Customer Services / Morocco (Gross MAD)

#		Surveys
1	41-45	1	959,367 MAD
2	n/a	1	916,662 MAD
3	31-35	2	419,102 MAD
4	21-25	3	235,372 MAD

Work Type / Customer Services / Morocco (Gross MAD)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	5	561,120 MAD
2	Contract	2	307,871 MAD

Cities / Customer Services / Morocco (Gross MAD)

#		Surveys		AVERAGE SALARY / YEAR
1	--Other--	2	524,374 MAD
2	Casablanca	5	474,717 MAD

Careers / Customer Services / Morocco (Gross MAD)

#		Surveys
1	Service Delivery Manager	1	916,662 MAD
2	Customer Service Manager	5	485,642 MAD
3	Call Center	1	74,485 MAD

People's individual salary examples (surveys)

Customer Service Junior

Posted 20 May 2024
Key knowledge and tasks

"Handle customer inquiries and complaints via phone, email, and chat. 
Provide accurate, valid, and complete information by using the right methods/tools. 
Maintain customer records by updating account information. 
Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. 
Follow communication procedures, guidelines, and policies. 
Keep records of customer interactions and transactions. 
Follow up to ensure that appropriate actions were taken on customers' requests."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Masters Degree	0-1 Year	Intermediate	90,000 MAD

Content Moderator

Posted 21 July 2019
Key knowledge and tasks

"Content moderator in an international website."

City	Education	Experience	Knowledge	Gross salary / year
Casablanca	Bachelors Degree	1-2 Years	n/a	74,900 MAD

Application Specialist

Posted 04 September 2018
Key knowledge and tasks

"Training, demonstration, medical devices."

City	Education	Experience	Knowledge	Gross salary / year
Casablanca	Bachelors Degree	2-4 Years	n/a	541,600 MAD

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CUSTOMER SERVICES / SALARY MOROCCO

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