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CALL CENTER / SALARY
Average Salary - Call Center / China CHINA


SALARY SURVEYS

8

UPDATED
April 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)

7.08 CNY = 1 USD

128,986 CNY

$18,222 USD
Shanghai

84,348 CNY

49,550 CNY

$7,000 USD
Including "Shanghai"
Excluding "Shanghai"

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Average Salary / Call Center / China

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Average salary for Call Center / China is 128,986 CNY per year. The most typical earning is 49,550 CNY. All data are based on 8 salary surveys. Salaries are different between men and women. Men receive an average salary of 168,470 CNY. Women receive a salary of 89,190 CNY.

Based on education, the highest salaries receive people with Masters Degree with salary of 314,997 CNY. The second most paid education level is High School with salary of 106,886 CNY.

Different experiences affect earning as well. People with 2-4 Years of experience receive salary of 210,942 CNY. Employees with 8-12 Years of experience receive 150,066 CNY.

Levels / Call Center / China (Gross CNY)

Salary Levels (CNY) per Year Surveys [%]
21,200 CNY - 35,399 CNY
0 n/a
THE MOST TYPICAL SALARY
35,400 CNY - 70,799 CNY
2 100%
25%
70,800 CNY - 106,199 CNY
2 75%
25%
106,200 CNY - 141,599 CNY
2 50%
25%
141,600 CNY - 176,999 CNY
0 n/a
177,000 CNY - 212,399 CNY
1 25%
12.5%
212,400 CNY - 247,699 CNY
0 n/a
247,800 CNY - 283,099 CNY
0 n/a
283,100 CNY - 318,499 CNY
1 12.5%
12.5%
318,500 CNY - 353,899 CNY
0 n/a
353,900 CNY - 389,299 CNY
0 n/a
389,300 CNY - 424,699 CNY
0 n/a
424,700 CNY - 460,099 CNY
0 n/a
460,100 CNY - 495,499 CNY
0 n/a
495,500 CNY - 530,899 CNY
0 n/a
530,900 CNY - 566,299 CNY
0 n/a
566,300 CNY - 601,699 CNY
0 n/a
601,700 CNY - 637,099 CNY
0 n/a
637,100 CNY - 672,499 CNY
0 n/a
672,500 CNY - 707,899 CNY
0 n/a
707,900 CNY - 743,199 CNY
0 n/a
743,300 CNY - 778,599 CNY
0 n/a
778,600 CNY - 813,999 CNY
0 n/a
814,000 CNY - 849,399 CNY
0 n/a
849,400 CNY - 884,799 CNY
0 n/a
884,800 CNY - 920,199 CNY
0 n/a
920,200 CNY - 955,599 CNY
0 n/a
955,600 CNY - 990,999 CNY
0 n/a
991,000 CNY - 1,026,399 CNY
0 n/a
1,026,400 CNY - 1,061,799 CNY
0 n/a
HIGH SALARIES
1,061,800 CNY - 1,132,599 CNY
0 n/a
1,132,600 CNY - 1,203,399 CNY
0 n/a
1,203,400 CNY - 1,274,099 CNY
0 n/a
1,274,100 CNY - 1,344,899 CNY
0 n/a
1,344,900 CNY - 1,415,699 CNY
0 n/a
1,415,700 CNY - 1,486,499 CNY
0 n/a
1,486,500 CNY - 1,557,299 CNY
0 n/a
1,557,300 CNY - 1,628,099 CNY
0 n/a
1,628,100 CNY - 1,698,899 CNY
0 n/a
1,698,900 CNY - 1,769,599 CNY
0 n/a
1,769,700 CNY - 2,477,499 CNY
0 n/a
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Gender / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 Men 4 168,470 CNY
2 Women 4 89,190 CNY

Education / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 Masters Degree 1 314,997 CNY
2 High School 1 106,886 CNY
3 Some College 1 103,347 CNY
4 Bachelors Degree 5 101,223 CNY

Experience / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 2-4 Years 2 210,942 CNY
2 8-12 Years 2 150,066 CNY
3 1-2 Years 1 103,347 CNY
4 4-8 Years 2 70,078 CNY
5 0-1 Year 1 67,246 CNY

Age / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 21-25 2 191,122 CNY
2 41-45 1 185,459 CNY
3 26-30 5 92,729 CNY

Work Type / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 Contract 1 185,459 CNY
2 Permanent 7 121,044 CNY

Cities / Call Center / China (Gross CNY)

# Surveys AVERAGE SALARY / YEAR
1 Beijing 1 314,997 CNY
2 Guangzhou 2 150,066 CNY
3 Dalian 1 103,347 CNY
4 Shanghai 2 84,235 CNY
5 Chengdu 1 78,572 CNY
6 Suzhou 1 67,246 CNY

People's individual salary examples (surveys)

Customer Service Representative
Posted 04 June 2019
City Education Experience Knowledge Gross salary / year
Beijing Masters Degree 2-4 Years n/a 314,800 CNY

Concierge
Posted 03 April 2018
City Education Experience Knowledge Gross salary / year
Shanghai High School 2-4 Years n/a 107,000 CNY

Agent
Posted 14 August 2017
City Education Experience Knowledge Gross salary / year
Dalian Some College 1-2 Years n/a 103,200 CNY


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