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CUSTOMER SERVICES / SALARY
Average Salary - Customer Services / Massachusetts MASSACHUSETTS


SALARY SURVEYS

15

UPDATED
April 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)

$56,932 USD

£44,715 GBP
New York City

$63,142 USD

$37,000 USD

£29,060 GBP
Including "New York City"
Excluding "New York City"

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Average Salary / Customer Services / Massachusetts

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Average salary for Customer Services / Massachusetts is $56,932 USD per year. The most typical earning is $37,000 USD. All data are based on 15 salary surveys. Salaries are different between men and women. Men receive an average salary of $81,800 USD. Women receive a salary of $41,300 USD.

Based on education, the highest salaries receive people with Masters Degree with salary of $110,700 USD. The second most paid education level is Bachelors Degree with salary of $58,800 USD.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of $112,000 USD. Employees with 20+ Years of experience receive $71,000 USD.

Levels / Customer Services / Massachusetts (Gross USD)

Salary Levels (USD) per Year Surveys [%]
$10,000 USD - $14,999 USD
1 100%
6.67%
$15,000 USD - $19,999 USD
0 n/a
$20,000 USD - $24,999 USD
1 93.33%
6.67%
$25,000 USD - $29,999 USD
1 86.67%
6.67%
$30,000 USD - $34,999 USD
1 80%
6.67%
THE MOST TYPICAL SALARY
$35,000 USD - $39,999 USD
3 73.33%
20%
$40,000 USD - $44,999 USD
0 n/a
$45,000 USD - $49,999 USD
1 53.33%
6.67%
$50,000 USD - $54,999 USD
2 46.67%
13.33%
$55,000 USD - $59,999 USD
0 n/a
$60,000 USD - $64,999 USD
0 n/a
$65,000 USD - $69,999 USD
1 33.33%
6.67%
$70,000 USD - $74,999 USD
0 n/a
$75,000 USD - $79,999 USD
0 n/a
$80,000 USD - $84,999 USD
1 26.67%
6.67%
$85,000 USD - $89,999 USD
2 20%
13.33%
$90,000 USD - $94,999 USD
0 n/a
$95,000 USD - $99,999 USD
0 n/a
$100,000 USD - $104,999 USD
0 n/a
$105,000 USD - $109,999 USD
0 n/a
$110,000 USD - $114,999 USD
0 n/a
$115,000 USD - $119,999 USD
0 n/a
$120,000 USD - $124,999 USD
0 n/a
$125,000 USD - $129,999 USD
0 n/a
$130,000 USD - $134,999 USD
0 n/a
$135,000 USD - $139,999 USD
0 n/a
$140,000 USD - $144,999 USD
0 n/a
$145,000 USD - $149,999 USD
0 n/a
HIGH SALARIES
$150,000 USD - $159,999 USD
0 n/a
$160,000 USD - $169,999 USD
0 n/a
$170,000 USD - $179,999 USD
1 6.67%
6.67%
$180,000 USD - $189,999 USD
0 n/a
$190,000 USD - $199,999 USD
0 n/a
$200,000 USD - $209,999 USD
0 n/a
$210,000 USD - $219,999 USD
0 n/a
$220,000 USD - $229,999 USD
0 n/a
$230,000 USD - $239,999 USD
0 n/a
$240,000 USD - $249,999 USD
0 n/a
$250,000 USD - $349,999 USD
0 n/a
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Gender / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Men 6 $81,800 USD
2 Women 7 $41,300 USD

Education / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Masters Degree 3 $110,700 USD
2 Bachelors Degree 5 $58,800 USD
3 Some College 6 $34,700 USD
4 High School 1 $20,000 USD

Experience / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 12-16 Years 2 $112,000 USD
2 20+ Years 6 $71,000 USD
3 16-20 Years 1 $33,000 USD
4 2-4 Years 2 $31,500 USD
5 4-8 Years 2 $29,000 USD
6 1-2 Years 2 $25,000 USD

Age / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 46-50 4 $100,800 USD
2 61-65 1 $84,000 USD
3 56-60 1 $68,000 USD
4 41-45 1 $50,000 USD
5 31-35 1 $45,000 USD
6 26-30 1 $38,000 USD
7 n/a 2 $37,000 USD
8 36-40 1 $33,000 USD
9 14-20 1 $20,000 USD
10 21-25 2 $19,500 USD

Work Type / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Self Employed 1 $85,000 USD
2 Permanent 8 $69,900 USD
3 Contract 2 $50,500 USD
4 Part Time 4 $27,300 USD

Cities / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Boston 13 $59,100 USD
2 Worcester 2 $43,000 USD

Careers / Customer Services / Massachusetts (Gross USD)

# Surveys AVERAGE SALARY / YEAR
1 Call Center Manager 1 $179,000 USD
2 Service Delivery Manager 1 $85,000 USD
3 Customer Service Manager 3 $70,300 USD
4 Customer Consultant 1 $68,000 USD
5 Call Center 3 $41,300 USD
6 Other Service Career 2 $37,500 USD
7 Assembly Service 1 $33,000 USD
8 Food Service 3 $26,300 USD

People's individual salary examples (surveys)

Customer Service Lead
Posted 03 January 2020
City Education Experience Knowledge Gross salary / year
Worcester Some College 20+ Years n/a $50,000 USD

Barista
Posted 13 June 2019
City Education Experience Knowledge Gross salary / year
Boston High School 4-8 Years n/a $20,000 USD

Project Manager
Posted 28 February 2019
City Education Experience Knowledge Gross salary / year
Boston Bachelors Degree 20+ Years n/a $84,000 USD

Deli Clerk
Posted 26 October 2018
City Education Experience Knowledge Gross salary / year
Boston Some College 1-2 Years n/a $14,000 USD


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