CUSTOMER SERVICES / SALARY
VIETNAM

SALARY SURVEYS

32

UPDATED
April 2024
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(based on your career and experience)

AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

24270 VND = 1 USD

344,488,380 VND

$14,194 USD

H? Chí Minh City

361,889,970 VND

169,890,000 VND

$7,000 USD

Including "H? Chí Minh City"

Excluding "H? Chí Minh City"

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Average Salary / Customer Services / Vietnam

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Average salary for Customer Services / Vietnam is 344,488,380 VND per year. The most typical earning is 169,890,000 VND. All data are based on 32 salary surveys. Salaries are different between men and women. Men receive an average salary of 429,579,000 VND. Women receive a salary of 274,251,000 VND.

Based on education, the highest salaries receive people with Doctorate Degree with salary of 499,962,000 VND. The second most paid education level is Bachelors Degree with salary of 388,320,000 VND.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of 1,252,332,000 VND. Employees with 16-20 Years of experience receive 645,582,000 VND.

Levels / Customer Services / Vietnam (Gross VND)

Salary Levels (VND) per Year	Surveys	[%]
24,270,000 VND - 48,515,699 VND	0	n/a
48,540,000 VND - 72,785,699 VND	0	n/a
72,810,000 VND - 121,325,699 VND	5	100% 15.63%
THE MOST TYPICAL SALARY
121,350,000 VND - 242,675,699 VND	13	84.38% 40.63%
242,700,000 VND - 364,025,699 VND	5	43.75% 15.63%
364,050,000 VND - 485,375,699 VND	2	28.13% 6.25%
485,400,000 VND - 606,725,699 VND	2	21.88% 6.25%
606,750,000 VND - 728,075,699 VND	2	15.63% 6.25%
728,100,000 VND - 849,425,699 VND	0	n/a
849,450,000 VND - 970,775,699 VND	2	9.38% 6.25%
970,800,000 VND - 1,092,125,699 VND	0	n/a
1,092,150,000 VND - 1,213,475,699 VND	0	n/a
1,213,500,000 VND - 1,334,825,699 VND	0	n/a
1,334,850,000 VND - 1,456,175,699 VND	0	n/a
1,456,200,000 VND - 1,577,525,699 VND	0	n/a
1,577,550,000 VND - 1,698,875,699 VND	0	n/a
1,698,900,000 VND - 1,820,225,699 VND	0	n/a
1,820,250,000 VND - 1,941,575,699 VND	1	3.13% 3.13%
1,941,600,000 VND - 2,062,925,699 VND	0	n/a
2,062,950,000 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
HIGH SALARIES
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a
-2147483600 VND - -2147483601 VND	0	n/a

Gender / Customer Services / Vietnam (Gross VND)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	13	429,579,000 VND
2	Women	14	274,251,000 VND

Education / Customer Services / Vietnam (Gross VND)

#		Surveys
1	Doctorate Degree	1	499,962,000 VND
2	Bachelors Degree	21	388,320,000 VND
3	Masters Degree	5	344,634,000 VND
4	High School	4	126,204,000 VND
5	Bellow H. School	1	123,777,000 VND

Experience / Customer Services / Vietnam (Gross VND)

#		Surveys
1	12-16 Years	2	1,252,332,000 VND
2	16-20 Years	2	645,582,000 VND
3	8-12 Years	7	354,342,000 VND
4	4-8 Years	8	286,386,000 VND
5	1-2 Years	4	208,722,000 VND
6	2-4 Years	7	199,014,000 VND
7	20+ Years	1	131,058,000 VND
8	0-1 Year	1	109,215,000 VND

Age / Customer Services / Vietnam (Gross VND)

#		Surveys
1	31-35	7	577,626,000 VND
2	36-40	3	478,119,000 VND
3	n/a	5	317,937,000 VND
4	26-30	12	254,835,000 VND
5	41-45	1	208,722,000 VND
6	21-25	3	199,014,000 VND
7	46-50	1	84,945,000 VND

Work Type / Customer Services / Vietnam (Gross VND)

#		Surveys
1	Permanent	22	383,466,000 VND
2	Contract	8	274,251,000 VND
3	Self Employed	2	203,868,000 VND

Cities / Customer Services / Vietnam (Gross VND)

#		Surveys
1	--Other--	1	385,893,000 VND
2	H? Chí Minh City	25	361,623,000 VND
3	Ha N?i	6	264,543,000 VND

Careers / Customer Services / Vietnam (Gross VND)

#		Surveys
1	Food Service	2	1,004,778,000 VND
2	Customer Service Manager	13	410,163,000 VND
3	Assembly Service	1	344,634,000 VND
4	Other Service Career	4	310,656,000 VND
5	Service Delivery Manager	1	252,408,000 VND
6	Call Center Manager	2	220,857,000 VND
7	Customer Consultant	2	211,149,000 VND
8	Service Coordinator	4	162,609,000 VND
9	Call Center	2	123,777,000 VND
10	Cleaning Service	1	84,945,000 VND

People's individual salary examples (surveys)

Customer Service Assistance

Posted 16 March 2021
Key knowledge and tasks

"End to end from order to delivery goods to distributor."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	2-4 Years	n/a	120,233,600 VND

Cleaner

Posted 13 January 2021
Key knowledge and tasks

"Cleaning floor, glass, bathroom
manage stock
take care plants."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	High School	2-4 Years	n/a	83,901,400 VND

Customer Service Manager

Posted 28 October 2020
Key knowledge and tasks

"Lead the customer service Business and Team."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	16-20 Years	n/a	861,609,300 VND

Marketing Manager

Posted 28 September 2020
Key knowledge and tasks

"Marketing job description."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	12-16 Years	n/a	1,879,881,400 VND

Customer Service Manager

Posted 04 February 2020
Key knowledge and tasks

"Management of a dynamic Customer Service department by supervise day-to-day operations 
Create and maintain effective customer service procedures, policies, and standards 
Managing and keep improvement the service level of customer inquiries."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	8-12 Years	n/a	563,962,000 VND

Translator

Posted 12 November 2019
Key knowledge and tasks

"English - Vietnamese translator."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	2-4 Years	n/a	276,119,800 VND

Csv Coordinator

Posted 28 October 2019
Key knowledge and tasks

"Working as a customer service."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	1-2 Years	n/a	125,500,200 VND

Call Center Team Lead

Posted 17 July 2019
Key knowledge and tasks

"Manage daily activities, conduct training, recruitment."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	4-8 Years	n/a	219,619,200 VND

Customer Service Clerk

Posted 22 May 2019
Key knowledge and tasks

"Prepare document for customer service."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	4-8 Years	n/a	209,183,100 VND

Manager

Posted 13 January 2019
Key knowledge and tasks

"Handing all business proposals and do customer service for all southeast Asia countries."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Bachelors Degree	4-8 Years	n/a	627,549,400 VND

Operations Manager

Posted 15 March 2018
Key knowledge and tasks

"Take care the operations of website."

City	Education	Experience	Knowledge	Gross salary / year
H? Chí Minh City	Masters Degree	4-8 Years	n/a	197,800,500 VND

Technical Support

Posted 09 November 2017
Key knowledge and tasks

"Supporting our clients with technical issues."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Bachelors Degree	2-4 Years	n/a	386,960,900 VND

CUSTOMER SERVICES / SALARY VIETNAM

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