Call Center (United States)
SALARY PROFILES
70
AVG. GROSS SALARY
US$ 38,046
AVG. NET SALARY
US$ 29,705
UPDATED: 15 Aug 2018
Difference gross vs. net (take home):
21%
What is average salary for Call Center in United States?Based on our survey (70 individual salary profiles) average GROSS salary for Call Center in United States is US$ 38,046. Average NET salary is US$ 29,705. The most frequent GROSS salary is US$ 34,648. The most frequent education is Some College. The most frequent experience are 4-8 Years.
Salary profiles from individual employees for Call Center in United StatesBelow is the list of 70 individual salary profiles - all added on this website.
ANALYISE SALARIES
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(70/70) CUSTOMER SERVICE ASSOCIATE 2Posted: 15 Aug 2018
Bachelors Degree, 8-12 years:
"Respond to calls and emails from clients to assist them with using our product."
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(69/70) INTERVIEWERPosted: 15 Dec 2017
Some College, 0-1 year:
"I call people and ask them questions for surveys."
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(68/70) CUSTOMER REPRESENTATIVEPosted: 29 Oct 2017
Some College, 20+ years:
"Answer incoming calls; customer satisfaction."
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(67/70) RISKPosted: 06 Oct 2017
Bachelors Degree, 1-2 years:
"Take calls, resolve credit card issues."
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(66/70) CALL CENTERPosted: 24 Jun 2017
High School, 8-12 years:
"To create value for both company and customer."
ANALYISE SALARIES
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(65/70) CALL CENTERPosted: 21 May 2017
High School, 20+ years:
"Dispatch service people to the job, answered phone, keyed info into files online."
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(64/70) CALL CENTERPosted: 30 Apr 2017
High School, 1-2 years:
"Work at home - customer service."
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(63/70) CALL CENTERPosted: 19 Apr 2017
Some College, 8-12 years:
"Call Center Receptionist Answering incoming calls for numerous company's and taking messages and scheduling appointments."
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(62/70) CALL CENTERPosted: 26 Jan 2017
High School, 4-8 years:
"Customer service representative."
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(61/70) CALL CENTERPosted: 21 Jul 2016
Bachelors Degree, 2-4 years:
"I help people when they call us."
ANALYISE SALARIES
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(60/70) CALL CENTERPosted: 30 Jun 2016
Some College, 0-1 year:
"I answer calls and manifest tours."
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(59/70) CALL CENTERPosted: 31 Mar 2016
Bachelors Degree, 4-8 years:
"Financial Aid Specialist working part time in a public two year college."
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(58/70) CALL CENTERPosted: 24 Mar 2016
Some College, 4-8 years:
"Customer service rep at a pharmaceutical call center."
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(57/70) CALL CENTERPosted: 15 Mar 2016
High School, 2-4 years:
"Call center answer phones etc."
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(56/70) CALL CENTERPosted: 29 Nov 2015
Some College, 8-12 years:
"ASSISTING IN CHILD SUPPORT RELATED REPORTS AND RELEASING FUNDS."
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(55/70) CALL CENTERPosted: 22 Oct 2015
High School, 12-16 years:
"Responding to people who have purchased hard drives and they call in with problems or questions."
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(54/70) CALL CENTERPosted: 29 Sep 2015
Bachelors Degree, 4-8 years:
"Make calls to customers to resolve issues or concerns. Assist customers with services that are ordered."
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(53/70) CALL CENTERPosted: 06 Sep 2015
High School
education, 1-2 years
of experience.
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(52/70) CALL CENTERPosted: 13 Aug 2015
Some College
education, 12-16 years
of experience.
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(51/70) CALL CENTERPosted: 04 Jul 2015
Some College
education, 4-8 years
of experience.
ANALYISE SALARIES
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(50/70) CALL CENTERPosted: 24 Apr 2015
Bellow H. School
education, 0-1 year
of experience.
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(49/70) CALL CENTERPosted: 22 Apr 2015
Some College
education, 16-20 years
of experience.
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(48/70) CALL CENTERPosted: 19 Apr 2015
Masters Degree
education, 16-20 years
of experience.
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(47/70) CALL CENTERPosted: 08 Apr 2015
High School
education, 20+ years
of experience.
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(46/70) CALL CENTERPosted: 06 Apr 2015
Some College
education, 8-12 years
of experience.
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(45/70) CALL CENTERPosted: 18 Mar 2015
Masters Degree
education, 12-16 years
of experience.
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(44/70) CALL CENTERPosted: 10 Mar 2015
Some College
education, 20+ years
of experience.
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(43/70) CALL CENTERPosted: 05 Mar 2015
High School
education, 2-4 years
of experience.
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(42/70) CALL CENTERPosted: 15 Feb 2015
High School
education, 16-20 years
of experience.
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(41/70) CALL CENTERPosted: 15 Jan 2015
Doctorate Degree
education, 16-20 years
of experience.
ANALYISE SALARIES
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(40/70) CALL CENTERPosted: 11 Dec 2014
Some College, 2-4 years:
"Call high school seniors to see if interested in certain types of colleges."
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(39/70) CALL CENTERPosted: 08 Dec 2014
Masters Degree, 16-20 years:
"Technical Support and product orders."
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(38/70) CALL CENTERPosted: 28 Nov 2014
Some College, 8-12 years:
"Managing director of customer operations."
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(37/70) CALL CENTERPosted: 04 Nov 2014
Bachelors Degree
education, 2-4 years
of experience.
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(36/70) CALL CENTERPosted: 06 Oct 2014
Some College
education, 4-8 years
of experience.
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(35/70) CALL CENTERPosted: 26 Aug 2014
High School
education, 4-8 years
of experience.
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(34/70) CALL CENTERPosted: 21 Aug 2014
Bachelors Degree
education, 16-20 years
of experience.
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(33/70) CALL CENTERPosted: 08 Aug 2014
Bachelors Degree
education, 8-12 years
of experience.
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(32/70) CALL CENTERPosted: 29 May 2014
Bachelors Degree
education, 12-16 years
of experience.
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(31/70) CALL CENTERPosted: 16 Apr 2014
Masters Degree
education, 16-20 years
of experience.
ANALYISE SALARIES
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(30/70) CALL CENTERPosted: 05 Apr 2014
Some College
education, 2-4 years
of experience.
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(29/70) CALL CENTERPosted: 03 Mar 2014
Some College
education, 2-4 years
of experience.
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(28/70) CALL CENTERPosted: 11 Feb 2014
Masters Degree
education, 8-12 years
of experience.
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(27/70) CALL CENTERPosted: 18 Nov 2013
Some College
education, 20+ years
of experience.
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(26/70) CALL CENTERPosted: 08 Nov 2013
High School
education, 1-2 years
of experience.
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(25/70) CALL CENTERPosted: 06 Oct 2013
High School
education, 16-20 years
of experience.
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(24/70) CALL CENTERPosted: 04 Oct 2013
Some College
education, 4-8 years
of experience.
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(23/70) CALL CENTERPosted: 08 Jul 2013
High School
education, 12-16 years
of experience.
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(22/70) CALL CENTERPosted: 15 Jan 2013
High School
education, 1-2 years
of experience.
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(21/70) CALL CENTERPosted: 26 Jul 2012
High School
education, 0-1 year
of experience.
ANALYISE SALARIES
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(20/70) CALL CENTERPosted: 26 Jun 2012
High School
education, 16-20 years
of experience.
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(19/70) CALL CENTERPosted: 08 May 2012
High School
education, 4-8 years
of experience.
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(18/70) CALL CENTERPosted: 20 Feb 2012
High School
education, 1-2 years
of experience.
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(17/70) CALL CENTERPosted: 22 Dec 2011
Some College
education, 4-8 years
of experience.
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(16/70) CALL CENTERPosted: 21 Nov 2011
Some College
education, 1-2 years
of experience.
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(15/70) CALL CENTERPosted: 17 Nov 2011
High School
education, 0-1 year
of experience.
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(14/70) CALL CENTERPosted: 25 Oct 2011
High School
education, 4-8 years
of experience.
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(13/70) CALL CENTERPosted: 18 Oct 2011
Some College
education, 2-4 years
of experience.
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(12/70) CALL CENTERPosted: 18 Oct 2011
Bachelors Degree
education, 4-8 years
of experience.
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(11/70) CALL CENTERPosted: 05 Oct 2011
Bachelors Degree
education, 0-1 year
of experience.
ANALYISE SALARIES
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(10/70) CALL CENTERPosted: 27 Sep 2011
Some College
education, 1-2 years
of experience.
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(9/70) CALL CENTERPosted: 14 Sep 2011
Masters Degree
education, 2-4 years
of experience.
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(8/70) CALL CENTERPosted: 01 Sep 2011
Bachelors Degree
education, 4-8 years
of experience.
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(7/70) CALL CENTERPosted: 20 Aug 2011
Masters Degree
education, 2-4 years
of experience.
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(6/70) CALL CENTERPosted: 19 Aug 2011
Bachelors Degree
education, 16-20 years
of experience.
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(5/70) CALL CENTERPosted: 16 Aug 2011
Bachelors Degree
education, 2-4 years
of experience.
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(4/70) CALL CENTERPosted: 01 Aug 2011
Bachelors Degree
education, 4-8 years
of experience.
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(3/70) CALL CENTERPosted: 16 Jul 2011
High School
education, 8-12 years
of experience.
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(2/70) CALL CENTERPosted: 16 Jul 2011
Some College
education, 2-4 years
of experience.
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(1/70) CALL CENTERPosted: 27 Jun 2011
Some College
education, 2-4 years
of experience.
ANALYISE SALARIES
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SURVEY BY LEVELS CALL CENTER UNITED STATES
United States • Change Location
| Salary levels | Average GROSS Salary | Salary profiles (frequency) |
|---|---|---|
| 165K | US$ 160,000 |
01
|
| 145K | US$ 144,000 |
01
|
| 85K | US$ 80,000 |
01
|
| 65K | US$ 65,500 |
02
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| 55K | US$ 53,520 |
04
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| 45K | US$ 43,853 |
09
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| 35K | US$ 34,648 |
29
|
| 25K | US$ 23,834 |
21
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| 15K | US$ 17,100 |
02
|
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SURVEY BY GENDER CALL CENTER UNITED STATES
United States • Change Location
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SURVEY BY EDUCATION CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| Doctorate Degree | US$ 50,000 | 01 |
| Masters Degree | US$ 51,199 | 07 |
| Bachelors Degree | US$ 43,326 | 15 |
| Some College | US$ 36,146 | 24 |
| High School | US$ 32,840 | 22 |
| Bellow H. School | US$ 15,000 | 01 |
Workers holding Masters Degree degrees enjoy the highest average gross salaries in United States. The typical trends in the United States workforce indicate that the higher the degree earned, the higher the average gross income. A United States employees with an earned Masters Degree grosses US$ 51,199, while a worker with Bellow H. School education earn the least, with an average gross income of US$ 15,000. This is 241.33% lower of what Masters Degree degree holders earn.
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SURVEY BY EXPERIENCE CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| 20+ Years | US$ 33,220 | 05 |
| 16-20 Years | US$ 52,112 | 10 |
| 12-16 Years | US$ 36,230 | 05 |
| 8-12 Years | US$ 46,660 | 09 |
| 4-8 Years | US$ 36,600 | 14 |
| 2-4 Years | US$ 34,492 | 13 |
| 1-2 Years | US$ 30,835 | 08 |
| 0-1 Year | US$ 27,913 | 06 |
It may come as no surprise, but United States workers with more years of work experience outperform their counterparts with less experience. Workers with 16-20 Years of experience earn a gross average of US$ 52,112 compared to US$ 27,913 for their counterparts with 0-1 Year of experience. The difference between workers with 16-20 Years of experience and 0-1 Year is 86.69%.
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SURVEY BY AGES CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| More | US$ 35,000 | 01 |
| 63-68 | US$ 144,000 | 01 |
| 57-62 | US$ 26,006 | 03 |
| 51-56 | US$ 35,360 | 03 |
| 45-50 | US$ 50,000 | 01 |
| 39-44 | US$ 47,237 | 08 |
| 33-38 | US$ 47,550 | 13 |
| 27-32 | US$ 30,930 | 11 |
| 22-26 | US$ 29,061 | 08 |
| 16-21 | US$ 25,833 | 03 |
| Less | US$ 15,000 | 01 |
| N/A | US$ 34,641 | 17 |
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SURVEY BY WORK CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| Permanent | US$ 38,759 | 52 |
| Contract | US$ 34,140 | 07 |
| Self Employed | US$ 89,500 | 02 |
| Part Time | US$ 25,535 | 09 |
SURVEY BY CITIES CALL CENTER UNITED STATES
United States • Change Location
| # | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| 1. | San Diego Call Center | US$ 89,066 | 03 |
| 2. | New York City Call Center | US$ 59,500 | 02 |
| 3. | San Francisco Call Center | US$ 49,000 | 02 |
| 4. | Pittsburgh Call Center | US$ 43,000 | 02 |
| 5. | Newark Call Center | US$ 42,260 | 03 |
| 6. | Wilmington, Delaware Call Center | US$ 37,700 | 02 |
| 7. | Philadelphia Call Center | US$ 36,333 | 03 |
| 8. | Los Angeles Call Center | US$ 35,650 | 06 |
| 9. | Kansas City Call Center | US$ 32,965 | 04 |
| 10. | Baltimore Call Center | US$ 32,000 | 02 |
| 11. | Chicago Call Center | US$ 30,070 | 02 |
| 12. | Salt Lake City Call Center | US$ 28,935 | 03 |
| 13. | Reno Call Center | US$ 27,060 | 02 |
| 14. | Orlando Call Center | US$ 21,040 | 02 |
SURVEY BY COUNTRIES CALL CENTER
| # | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | ||
|---|---|---|---|---|---|
| 1. |  |
Australia Call Center | US$ 62,490 | AU$ 74,130 | 10 |
| 2. |  |
United States | US$ 38,046 | US$ 38,046 | 70 |
| 3. |  |
Canada Call Center | US$ 34,748 | CA$ 37,140 | 24 |
| 4. |  |
United Kingdom Call Center | US$ 30,172 | GBP 19,976 | 16 |
| 5. |  |
China Call Center | US$ 11,498 | CNY 74,700 | 10 |
| 6. |  |
India Call Center | US$ 8,489 | INR 485,965 | 38 |
| 7. |  |
Mexico Call Center | US$ 8,267 | MXN 122,400 | 05 |
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