Call Center (United States)
SALARY PROFILES
70
AVG. GROSS SALARY
US$ 38,046
AVG. NET SALARY
US$ 29,705
UPDATED: 15 Aug 2018
Difference gross vs. net (take home):
21%
What is average salary for Call Center in United States?Based on our survey (70 individual salary profiles) average GROSS salary for Call Center in United States is US$ 38,046. Average NET salary is US$ 29,705. The most frequent GROSS salary is US$ 34,648. The most frequent education is Some College. The most frequent experience are 4-8 Years.
Salary profiles from individual employees for Call Center in United StatesBelow is the list of 70 individual salary profiles - all added on this website.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(70/70) CUSTOMER SERVICE ASSOCIATE 2Posted: 15 Aug 2018
Bachelors Degree, 8-12 years:
"Respond to calls and emails from clients to assist them with using our product."
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(69/70) INTERVIEWERPosted: 15 Dec 2017
Some College, 0-1 year:
"I call people and ask them questions for surveys"
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(68/70) CUSTOMER REPRESENTATIVEPosted: 29 Oct 2017
Some College, 20+ years:
"answer incoming calls; customer satisfaction"
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(67/70) RISKPosted: 06 Oct 2017
Bachelors Degree, 1-2 years:
"take calls, resolve credit card issues"
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(66/70) CALL CENTERPosted: 24 Jun 2017
High School, 8-12 years:
"To create value for both company and customer."
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(65/70) CALL CENTERPosted: 21 May 2017
High School, 20+ years:
"dispatch service people to the job, answered phone, keyed info into files online"
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(64/70) CALL CENTERPosted: 30 Apr 2017
High School, 1-2 years:
"work at home - customer service"
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(63/70) CALL CENTERPosted: 19 Apr 2017
Some College, 8-12 years:
"Call Center Receptionist Answering incoming calls for numerous company's and taking messages and scheduling appointments"
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(62/70) CALL CENTERPosted: 26 Jan 2017
High School, 4-8 years:
"Customer service representative"
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(61/70) CALL CENTERPosted: 21 Jul 2016
Bachelors Degree, 2-4 years:
"i help people when they call us"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(60/70) CALL CENTERPosted: 30 Jun 2016
Some College, 0-1 year:
"I answer calls and manifest tours"
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(59/70) CALL CENTERPosted: 31 Mar 2016
Bachelors Degree, 4-8 years:
"Financial Aid Specialist working part time in a public two year college"
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(58/70) CALL CENTERPosted: 24 Mar 2016
Some College, 4-8 years:
"Customer service rep at a pharmaceutical call center"
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(57/70) CALL CENTERPosted: 15 Mar 2016
High School, 2-4 years:
"Call center answer phones etc"
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(56/70) CALL CENTERPosted: 29 Nov 2015
Some College, 8-12 years:
"ASSISTING IN CHILD SUPPORT RELATED REPORTS AND RELEASING FUNDS."
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(55/70) CALL CENTERPosted: 22 Oct 2015
High School, 12-16 years:
"Responding to people who have purchased hard drives and they call in with problems or questions."
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(54/70) CALL CENTERPosted: 29 Sep 2015
Bachelors Degree, 4-8 years:
"Make calls to customers to resolve issues or concerns. Assist customers with services that are ordered"
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(53/70) CALL CENTERPosted: 06 Sep 2015
High School
education, 1-2 years
of experience.
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(52/70) CALL CENTERPosted: 13 Aug 2015
Some College
education, 12-16 years
of experience.
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(51/70) CALL CENTERPosted: 04 Jul 2015
Some College
education, 4-8 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(50/70) CALL CENTERPosted: 24 Apr 2015
Bellow H. School
education, 0-1 year
of experience.
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(49/70) CALL CENTERPosted: 22 Apr 2015
Some College
education, 16-20 years
of experience.
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(48/70) CALL CENTERPosted: 19 Apr 2015
Masters Degree
education, 16-20 years
of experience.
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(47/70) CALL CENTERPosted: 08 Apr 2015
High School
education, 20+ years
of experience.
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(46/70) CALL CENTERPosted: 06 Apr 2015
Some College
education, 8-12 years
of experience.
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(45/70) CALL CENTERPosted: 18 Mar 2015
Masters Degree
education, 12-16 years
of experience.
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(44/70) CALL CENTERPosted: 10 Mar 2015
Some College
education, 20+ years
of experience.
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(43/70) CALL CENTERPosted: 05 Mar 2015
High School
education, 2-4 years
of experience.
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(42/70) CALL CENTERPosted: 15 Feb 2015
High School
education, 16-20 years
of experience.
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(41/70) CALL CENTERPosted: 15 Jan 2015
Doctorate Degree
education, 16-20 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(40/70) CALL CENTERPosted: 11 Dec 2014
Some College, 2-4 years:
"call high school seniors to see if interested in certain types of colleges"
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(39/70) CALL CENTERPosted: 08 Dec 2014
Masters Degree, 16-20 years:
"Technical Support and product orders"
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(38/70) CALL CENTERPosted: 28 Nov 2014
Some College, 8-12 years:
"Managing director of customer operations"
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(37/70) CALL CENTERPosted: 04 Nov 2014
Bachelors Degree
education, 2-4 years
of experience.
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(36/70) CALL CENTERPosted: 06 Oct 2014
Some College
education, 4-8 years
of experience.
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(35/70) CALL CENTERPosted: 26 Aug 2014
High School
education, 4-8 years
of experience.
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(34/70) CALL CENTERPosted: 21 Aug 2014
Bachelors Degree
education, 16-20 years
of experience.
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(33/70) CALL CENTERPosted: 08 Aug 2014
Bachelors Degree
education, 8-12 years
of experience.
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(32/70) CALL CENTERPosted: 29 May 2014
Bachelors Degree
education, 12-16 years
of experience.
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(31/70) CALL CENTERPosted: 16 Apr 2014
Masters Degree
education, 16-20 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(30/70) CALL CENTERPosted: 05 Apr 2014
Some College
education, 2-4 years
of experience.
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(29/70) CALL CENTERPosted: 03 Mar 2014
Some College
education, 2-4 years
of experience.
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(28/70) CALL CENTERPosted: 11 Feb 2014
Masters Degree
education, 8-12 years
of experience.
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(27/70) CALL CENTERPosted: 18 Nov 2013
Some College
education, 20+ years
of experience.
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(26/70) CALL CENTERPosted: 08 Nov 2013
High School
education, 1-2 years
of experience.
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(25/70) CALL CENTERPosted: 06 Oct 2013
High School
education, 16-20 years
of experience.
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(24/70) CALL CENTERPosted: 04 Oct 2013
Some College
education, 4-8 years
of experience.
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(23/70) CALL CENTERPosted: 08 Jul 2013
High School
education, 12-16 years
of experience.
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(22/70) CALL CENTERPosted: 15 Jan 2013
High School
education, 1-2 years
of experience.
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(21/70) CALL CENTERPosted: 26 Jul 2012
High School
education, 0-1 year
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(20/70) CALL CENTERPosted: 26 Jun 2012
High School
education, 16-20 years
of experience.
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(19/70) CALL CENTERPosted: 08 May 2012
High School
education, 4-8 years
of experience.
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(18/70) CALL CENTERPosted: 20 Feb 2012
High School
education, 1-2 years
of experience.
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(17/70) CALL CENTERPosted: 22 Dec 2011
Some College
education, 4-8 years
of experience.
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(16/70) CALL CENTERPosted: 21 Nov 2011
Some College
education, 1-2 years
of experience.
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(15/70) CALL CENTERPosted: 17 Nov 2011
High School
education, 0-1 year
of experience.
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(14/70) CALL CENTERPosted: 25 Oct 2011
High School
education, 4-8 years
of experience.
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(13/70) CALL CENTERPosted: 18 Oct 2011
Some College
education, 2-4 years
of experience.
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(12/70) CALL CENTERPosted: 18 Oct 2011
Bachelors Degree
education, 4-8 years
of experience.
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(11/70) CALL CENTERPosted: 05 Oct 2011
Bachelors Degree
education, 0-1 year
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(10/70) CALL CENTERPosted: 27 Sep 2011
Some College
education, 1-2 years
of experience.
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(9/70) CALL CENTERPosted: 14 Sep 2011
Masters Degree
education, 2-4 years
of experience.
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(8/70) CALL CENTERPosted: 01 Sep 2011
Bachelors Degree
education, 4-8 years
of experience.
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(7/70) CALL CENTERPosted: 20 Aug 2011
Masters Degree
education, 2-4 years
of experience.
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(6/70) CALL CENTERPosted: 19 Aug 2011
Bachelors Degree
education, 16-20 years
of experience.
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(5/70) CALL CENTERPosted: 16 Aug 2011
Bachelors Degree
education, 2-4 years
of experience.
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(4/70) CALL CENTERPosted: 01 Aug 2011
Bachelors Degree
education, 4-8 years
of experience.
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(3/70) CALL CENTERPosted: 16 Jul 2011
High School
education, 8-12 years
of experience.
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(2/70) CALL CENTERPosted: 16 Jul 2011
Some College
education, 2-4 years
of experience.
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(1/70) CALL CENTERPosted: 27 Jun 2011
Some College
education, 2-4 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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This salary report contains various tables and charts
to represent how different careers, cities,
education, experience,
age, gender,
etc. affect salaries.
SURVEY BY LEVELS CALL CENTER UNITED STATES
United States • Change Location
| Salary levels | Average GROSS Salary | Salary profiles (frequency) |
|---|---|---|
| 165K | US$ 160,000 |
01
|
| 145K | US$ 144,000 |
01
|
| 85K | US$ 80,000 |
01
|
| 65K | US$ 65,500 |
02
|
| 55K | US$ 53,520 |
04
|
| 45K | US$ 43,853 |
09
|
| 35K | US$ 34,648 |
29
|
| 25K | US$ 23,834 |
21
|
| 15K | US$ 17,100 |
02
|
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SURVEY BY GENDER CALL CENTER UNITED STATES
United States • Change Location
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SURVEY BY EDUCATION CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| Doctorate Degree | US$ 50,000 | 01 |
| Masters Degree | US$ 51,199 | 07 |
| Bachelors Degree | US$ 43,326 | 15 |
| Some College | US$ 36,146 | 24 |
| High School | US$ 32,840 | 22 |
| Bellow H. School | US$ 15,000 | 01 |
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SURVEY BY EXPERIENCE CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| 20+ Years | US$ 33,220 | 05 |
| 16-20 Years | US$ 52,112 | 10 |
| 12-16 Years | US$ 36,230 | 05 |
| 8-12 Years | US$ 46,660 | 09 |
| 4-8 Years | US$ 36,600 | 14 |
| 2-4 Years | US$ 34,492 | 13 |
| 1-2 Years | US$ 30,835 | 08 |
| 0-1 Year | US$ 27,913 | 06 |
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SURVEY BY AGES CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| More | US$ 35,000 | 01 |
| 63-68 | US$ 144,000 | 01 |
| 57-62 | US$ 26,006 | 03 |
| 51-56 | US$ 35,360 | 03 |
| 45-50 | US$ 50,000 | 01 |
| 39-44 | US$ 47,237 | 08 |
| 33-38 | US$ 47,550 | 13 |
| 27-32 | US$ 30,930 | 11 |
| 22-26 | US$ 29,061 | 08 |
| 16-21 | US$ 25,833 | 03 |
| Less | US$ 15,000 | 01 |
| N/A | US$ 34,641 | 17 |
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SURVEY BY WORK CALL CENTER UNITED STATES
United States • Change Location
| Average GROSS Salary | Salary profiles | |
|---|---|---|
| Permanent | US$ 38,759 | 52 |
| Contract | US$ 34,140 | 07 |
| Self Employed | US$ 89,500 | 02 |
| Part Time | US$ 25,535 | 09 |
SURVEY BY CITIES CALL CENTER UNITED STATES
United States • Change Location
| # | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| 1. | San Diego Call Center | US$ 89,066 | 03 |
| 2. | New York City Call Center | US$ 59,500 | 02 |
| 3. | San Francisco Call Center | US$ 49,000 | 02 |
| 4. | Pittsburgh Call Center | US$ 43,000 | 02 |
| 5. | Newark Call Center | US$ 42,260 | 03 |
| 6. | Wilmington, Delaware Call Center | US$ 37,700 | 02 |
| 7. | Philadelphia Call Center | US$ 36,333 | 03 |
| 8. | Los Angeles Call Center | US$ 35,650 | 06 |
| 9. | Kansas City Call Center | US$ 32,965 | 04 |
| 10. | Baltimore Call Center | US$ 32,000 | 02 |
| 11. | Chicago Call Center | US$ 30,070 | 02 |
| 12. | Salt Lake City Call Center | US$ 28,935 | 03 |
| 13. | Reno Call Center | US$ 27,060 | 02 |
| 14. | Orlando Call Center | US$ 21,040 | 02 |
SURVEY BY COUNTRIES CALL CENTER
| # | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | ||
|---|---|---|---|---|---|
| 1. |  |
Australia Call Center | US$ 62,490 | AU$ 74,130 | 10 |
| 2. |  |
United States | US$ 38,046 | US$ 38,046 | 70 |
| 3. |  |
Canada Call Center | US$ 34,748 | CA$ 37,140 | 24 |
| 4. |  |
United Kingdom Call Center | US$ 30,172 | GBP 19,976 | 16 |
| 5. |  |
China Call Center | US$ 11,498 | CNY 74,700 | 10 |
| 6. |  |
India Call Center | US$ 8,610 | INR 490,741 | 36 |
| 7. |  |
Mexico Call Center | US$ 8,267 | MXN 122,400 | 05 |
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