Call Center Manager (United States)

United States   United States  • Change Location

info SALARY PROFILES
26
info AVG. GROSS SALARY
US$ 63,993
info AVG. NET SALARY
US$ 49,205
  UPDATED: 19 Jan 2019
Difference gross vs. net (take home): 23%

What is average salary for Call Center Manager in United States?

Based on our survey (26 individual salary profiles) average GROSS salary for Call Center Manager in United States is US$ 63,993. Average NET salary is US$ 49,205. The most frequent GROSS salary is US$ 44,500. The most frequent education is Bachelors Degree. The most frequent experience are 20+ Years.

City Avg. gross salary Profiles
Dallas US$ 85,000 02
Philadelphia US$ 73,000 02
St. Paul US$ 47,000 02
Chicago US$ 43,750 02
Orlando US$ 40,000 02
Pittsburgh US$ 36,800 02

Salary profiles from individual employees for Call Center Manager in United States

Below is the list of 26 individual salary profiles - all added on this website.

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(26/26) SUPERINTENDENT


 Posted: 19 Jan 2019

      

High School, 20+ years: "Running employees"
Individual GROSS salary:
US$ 50,000

(25/26) VARIABLE CALL CENTER MANAGER


 Posted: 04 Jan 2019

      

Bachelors Degree, 20+ years: "Manager employees, SL and KPI development and achievement"
Individual GROSS salary:
US$ 100,000

(24/26) CUSTOMER SERVICE REP


 Posted: 26 Aug 2017

      

Some College, 4-8 years: "Manager customer service and oversee employees on a day to day basis."
Individual GROSS salary:
US$ 40,000

(23/26) CALL CENTER MANAGER


 Posted: 19 Apr 2017

      

High School, 0-1 year: "Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades."
Individual GROSS salary:
US$ 76,056

(22/26) CALL CENTER MANAGER


 Posted: 25 Jul 2016

      

Some College, 1-2 years: "Team Lead in a call center. Manage a team of customer service reps in a call center"
Individual GROSS salary:
US$ 30,000

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(21/26) CALL CENTER MANAGER


 Posted: 17 May 2016

      

Some College, 12-16 years: "Operations section manager. Lead a team of 16 individuals for professional development and help coach to department key performance indicators."
Individual GROSS salary:
US$ 47,500

(20/26) CALL CENTER MANAGER


 Posted: 03 Apr 2016

      

Some College, 4-8 years: "I answer calls from customers and help them with their bills"
Individual GROSS salary:
US$ 36,230

(19/26) CALL CENTER MANAGER


 Posted: 07 Dec 2014

      

Some College, 12-16 years: "Healthcare call center supervisor"
Individual GROSS salary:
US$ 52,000

(18/26) CALL CENTER MANAGER


 Posted: 29 Sep 2014

      

Bachelors Degree education, 20+ years of experience.
Individual GROSS salary:
US$ 46,000

(17/26) CALL CENTER MANAGER


 Posted: 11 Jan 2014

      

Bachelors Degree education, 2-4 years of experience.
Individual GROSS salary:
US$ 57,000

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(16/26) CALL CENTER MANAGER


 Posted: 12 Dec 2013

      

Masters Degree education, 20+ years of experience.
Individual GROSS salary:
US$ 115,000

(15/26) CALL CENTER MANAGER


 Posted: 17 Nov 2013

      

High School education, 4-8 years of experience.
Individual GROSS salary:
US$ 25,000

(14/26) CALL CENTER MANAGER


 Posted: 14 Mar 2013

      

Bachelors Degree education, 12-16 years of experience.
Individual GROSS salary:
US$ 60,000

(13/26) CALL CENTER MANAGER


 Posted: 31 Dec 2012

      

Some College education, 8-12 years of experience.
Individual GROSS salary:
US$ 47,000

(12/26) CALL CENTER MANAGER


 Posted: 05 Jul 2012

      

Masters Degree education, 20+ years of experience.
Individual GROSS salary:
US$ 75,000

(11/26) CALL CENTER MANAGER


 Posted: 03 Apr 2012

      

Bachelors Degree education, 12-16 years of experience.
Individual GROSS salary:
US$ 77,000

(10/26) CALL CENTER MANAGER


 Posted: 27 Mar 2012

      

Some College education, 8-12 years of experience.
Individual GROSS salary:
US$ 44,000

(9/26) CALL CENTER MANAGER


 Posted: 18 Mar 2012

      

Bellow H. School education, 12-16 years of experience.
Individual GROSS salary:
US$ 70,000

(8/26) CALL CENTER MANAGER


 Posted: 19 Jan 2012

      

Masters Degree education, 12-16 years of experience.
Individual GROSS salary:
US$ 179,000

(7/26) CALL CENTER MANAGER


 Posted: 19 Jan 2012

      

High School education, 8-12 years of experience.
Individual GROSS salary:
US$ 36,450

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(6/26) CALL CENTER MANAGER


 Posted: 23 Dec 2011

      

Bachelors Degree education, 8-12 years of experience.
Individual GROSS salary:
US$ 118,000

(5/26) CALL CENTER MANAGER


 Posted: 07 Oct 2011

      

Bachelors Degree education, 1-2 years of experience.
Individual GROSS salary:
US$ 40,000

(4/26) CALL CENTER MANAGER


 Posted: 05 Oct 2011

      

High School education, 20+ years of experience.
Individual GROSS salary:
US$ 100,000

(3/26) CALL CENTER MANAGER


 Posted: 08 Aug 2011

      

High School education, 8-12 years of experience.
Individual GROSS salary:
US$ 62,000

(2/26) CALL CENTER MANAGER


 Posted: 21 May 2011

      

Bachelors Degree education, 2-4 years of experience.
Individual GROSS salary:
US$ 47,000

(1/26) CALL CENTER MANAGER


 Posted: 16 May 2011

      

Masters Degree education, 4-8 years of experience.
Individual GROSS salary:
US$ 33,600

Page 1 of 1, 26 of 26 salary profiles.

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This salary report contains various tables and charts to represent how different careers, cities, education, experience, age, gender, etc. affect salaries.

  SURVEY BY LEVELS   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Salary levels Average GROSS Salary   Salary profiles (frequency)
175K US$ 179,000
01
115K US$ 116,500
02
105K US$ 100,000
02
75K US$ 74,514
04
65K US$ 61,000
02
55K US$ 53,000
03
45K US$ 44,500
07
35K US$ 34,070
04
25K US$ 25,000
01

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  SURVEY BY GENDER   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Average GROSS Salary   Salary profiles
Male US$ 82,096 11
Female US$ 40,020 09
N/A US$ 66,766 06

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  SURVEY BY EDUCATION   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Average GROSS Salary   Salary profiles
Masters Degree US$ 100,650 04
Bachelors Degree US$ 68,125 08
Some College US$ 42,390 07
High School US$ 58,251 06
Bellow H. School US$ 70,000 01

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  SURVEY BY EXPERIENCE   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Average GROSS Salary   Salary profiles
20+ Years US$ 81,000 06
12-16 Years US$ 80,916 06
8-12 Years US$ 61,490 05
4-8 Years US$ 33,707 04
2-4 Years US$ 52,000 02
1-2 Years US$ 35,000 02
0-1 Year US$ 76,056 01

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  SURVEY BY AGES   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Average GROSS Salary   Salary profiles
More US$ 50,000 01
57-62 US$ 100,000 01
51-56 US$ 46,000 01
45-50 US$ 100,250 04
39-44 US$ 115,000 01
33-38 US$ 52,000 03
27-32 US$ 42,363 06
22-26 US$ 32,500 02
Less US$ 76,056 01
N/A US$ 66,766 06

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  SURVEY BY WORK   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

Average GROSS Salary   Salary profiles
Permanent US$ 61,990 24
Contract US$ 100,000 01
Part Time US$ 76,056 01

  SURVEY BY CITIES   CALL CENTER MANAGER   UNITED STATES

United States •  Change Location

# Average GROSS Salary   Salary profiles
1. Dallas Call Center Manager US$ 85,000 02
2. Philadelphia Call Center Manager US$ 73,000 02
3. St. Paul Call Center Manager US$ 47,000 02
4. Chicago Call Center Manager US$ 43,750 02
5. Orlando Call Center Manager US$ 40,000 02
6. Pittsburgh Call Center Manager US$ 36,800 02

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  SURVEY BY COUNTRIES    CALL CENTER MANAGER

# Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
1. United States United States US$ 63,993 US$ 63,993 26
2. Canada Canada Call Center Manager US$ 61,819 CA$ 64,555 09
3. India India Call Center Manager US$ 17,353 INR 1,042,777 09

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