CALL CENTER / SALARY
CEBU CITY

SALARY SURVEYS

12

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

55.4 PHP = 1 USD

326,183 PHP

$5,888 USD

Manila

462,351 PHP

221,591 PHP

$4,000 USD

Including "Manila"

Excluding "Manila"

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Average Salary / Call Center / Cebu City

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Average salary for Call Center / Cebu City is 326,183 PHP per year. The most typical earning is 221,591 PHP. All data are based on 12 salary surveys. Salaries are different between men and women. Men receive an average salary of 326,848 PHP. Women receive a salary of 354,547 PHP.

Based on education, the highest salaries receive people with Masters Degree with salary of 531,820 PHP. The second most paid education level is High School with salary of 515,201 PHP.

Different experiences affect earning as well. People with 4-8 Years of experience receive salary of 365,626 PHP. Employees with 2-4 Years of experience receive 343,467 PHP.

Levels / Call Center / Cebu City (Gross PHP)

Salary Levels (PHP) per Year	Surveys	[%]
55,400 PHP - 110,699 PHP	0	n/a
110,800 PHP - 166,099 PHP	0	n/a
THE MOST TYPICAL SALARY
166,200 PHP - 276,899 PHP	6	100% 50%
277,000 PHP - 553,899 PHP	5	50% 41.67%
554,000 PHP - 830,899 PHP	1	8.33% 8.33%
831,000 PHP - 1,107,899 PHP	0	n/a
1,108,000 PHP - 1,384,899 PHP	0	n/a
1,384,900 PHP - 1,661,899 PHP	0	n/a
1,661,900 PHP - 1,938,899 PHP	0	n/a
1,938,900 PHP - 2,215,899 PHP	0	n/a
2,215,900 PHP - 2,492,899 PHP	0	n/a
2,492,900 PHP - 2,769,799 PHP	0	n/a
2,769,900 PHP - 3,046,799 PHP	0	n/a
3,046,900 PHP - 3,323,799 PHP	0	n/a
3,323,900 PHP - 3,600,799 PHP	0	n/a
3,600,900 PHP - 3,877,799 PHP	0	n/a
3,877,900 PHP - 4,154,799 PHP	0	n/a
4,154,800 PHP - 4,431,799 PHP	0	n/a
4,431,800 PHP - 4,708,799 PHP	0	n/a
4,708,800 PHP - 4,985,799 PHP	0	n/a
4,985,800 PHP - 5,262,799 PHP	0	n/a
5,262,800 PHP - 5,539,699 PHP	0	n/a
5,539,800 PHP - 5,816,699 PHP	0	n/a
5,816,800 PHP - 6,093,699 PHP	0	n/a
6,093,800 PHP - 6,370,699 PHP	0	n/a
6,370,800 PHP - 6,647,699 PHP	0	n/a
6,647,800 PHP - 6,924,699 PHP	0	n/a
6,924,700 PHP - 7,201,699 PHP	0	n/a
7,201,700 PHP - 7,478,699 PHP	0	n/a
7,478,700 PHP - 7,755,699 PHP	0	n/a
7,755,700 PHP - 8,032,699 PHP	0	n/a
8,032,700 PHP - 8,309,599 PHP	0	n/a
HIGH SALARIES
8,309,700 PHP - 8,863,599 PHP	0	n/a
8,863,700 PHP - 9,417,599 PHP	0	n/a
9,417,700 PHP - 9,971,599 PHP	0	n/a
9,971,600 PHP - 10,525,599 PHP	0	n/a
10,525,600 PHP - 11,079,499 PHP	0	n/a
11,079,600 PHP - 11,633,499 PHP	0	n/a
11,633,600 PHP - 12,187,499 PHP	0	n/a
12,187,600 PHP - 12,741,499 PHP	0	n/a
12,741,500 PHP - 13,295,499 PHP	0	n/a
13,295,500 PHP - 13,849,399 PHP	0	n/a
13,849,500 PHP - 19,389,299 PHP	0	n/a

Gender / Call Center / Cebu City (Gross PHP)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	4	354,547 PHP
2	Men	7	326,848 PHP

Education / Call Center / Cebu City (Gross PHP)

#		Surveys
1	Masters Degree	1	531,820 PHP
2	High School	1	515,201 PHP
3	Bachelors Degree	9	299,149 PHP
4	Some College	1	199,432 PHP

Experience / Call Center / Cebu City (Gross PHP)

#		Surveys
1	4-8 Years	3	365,626 PHP
2	2-4 Years	3	343,467 PHP
3	1-2 Years	5	315,768 PHP
4	0-1 Year	1	199,432 PHP

Age / Call Center / Cebu City (Gross PHP)

#		Surveys
1	41-45	1	531,820 PHP
2	21-25	5	326,848 PHP
3	26-30	5	310,228 PHP
4	n/a	1	199,432 PHP

Work Type / Call Center / Cebu City (Gross PHP)

#		Surveys		AVERAGE SALARY / YEAR
1	Contract	2	382,246 PHP
2	Permanent	10	315,768 PHP

People's individual salary examples (surveys)

Admin

Posted 12 July 2023
Key knowledge and tasks

"Administrative Work."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	Advanced	561,500 PHP

Customer Service Agent

Posted 24 October 2019
Key knowledge and tasks

"Supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	285,700 PHP

Customer Service Agent Tier 2

Posted 11 October 2019
Key knowledge and tasks

"I handle complex and advanced tasks set by our company."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	n/a	266,700 PHP

Customer Service Agent Tier 1

Posted 30 September 2019
Key knowledge and tasks

"-answering customer inqueries via phone, email, and/or chat
-the provision of service to customers before, during, and after a purchase/service. 
-customer service focuses on the jobs involved when servicing customers rather than their needs."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	290,000 PHP

Team Leader

Posted 08 August 2019
Key knowledge and tasks

"Managing a team of 15 call agents."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Masters Degree	4-8 Years	n/a	529,200 PHP

Customer Service Analyst

Posted 11 March 2019
Key knowledge and tasks

"Assist Participants."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	1-2 Years	n/a	264,600 PHP

Caller Assistant

Posted 12 November 2018
Key knowledge and tasks

"Calling customers to sell products."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	High School	1-2 Years	n/a	517,300 PHP

Csr

Posted 28 September 2017
Key knowledge and tasks

"Answers phone calls and assist clients in any way possible."

City	Education	Experience	Knowledge	Gross salary / year
Cebu City	Bachelors Degree	2-4 Years	n/a	201,200 PHP

CALL CENTER / SALARY CEBU CITY

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