CALL CENTER / SALARY
COLOMBO

SALARY SURVEYS 6		UPDATED June 2022 About salary data?	CALCULATE YOUR OPTIMUM SALARY! (based on your career and experience)
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AVERAGE SALARY / YEAR		MOST TYPICAL SALARY / YEAR		Gross income Net (after tax) 355.36 LKR = 1 USD
1,171,974 LKR $3,298 USD		710,718 LKR $2,000 USD		Gross income Net (after tax) 355.36 LKR = 1 USD

Average Salary / Call Center / Colombo

Average salary for Call Center / Colombo is 1,171,974 LKR per year. The most typical earning is 710,718 LKR. All data are based on 6 salary surveys. Salaries are different between men and women. Men receive an average salary of 1,172,684 LKR. Women receive a salary of 1,101,612 LKR.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 1,314,828 LKR. The second most paid education level is High School with salary of 1,101,612 LKR.

Different experiences affect earning as well. People with 8-12 Years of experience receive salary of 2,238,761 LKR. Employees with 4-8 Years of experience receive 1,101,612 LKR.

Levels / Call Center / Colombo (Gross LKR)

Salary Levels (LKR) per Year	Surveys	[%]
355,400 LKR - 710,399 LKR	0	n/a
THE MOST TYPICAL SALARY
710,700 LKR - 1,065,699 LKR	3	100% 50%
1,066,100 LKR - 1,776,399 LKR	2	50% 33.33%
1,776,800 LKR - 3,553,199 LKR	1	16.67% 16.67%
3,553,600 LKR - 5,329,999 LKR	0	n/a
5,330,400 LKR - 7,106,799 LKR	0	n/a
7,107,200 LKR - 8,883,599 LKR	0	n/a
8,884,000 LKR - 10,660,399 LKR	0	n/a
10,660,800 LKR - 12,437,199 LKR	0	n/a
12,437,600 LKR - 14,213,999 LKR	0	n/a
14,214,400 LKR - 15,990,799 LKR	0	n/a
15,991,200 LKR - 17,767,599 LKR	0	n/a
17,768,000 LKR - 19,544,399 LKR	0	n/a
19,544,700 LKR - 21,321,199 LKR	0	n/a
21,321,500 LKR - 23,097,999 LKR	0	n/a
23,098,300 LKR - 24,874,799 LKR	0	n/a
24,875,100 LKR - 26,651,599 LKR	0	n/a
26,651,900 LKR - 28,428,399 LKR	0	n/a
28,428,700 LKR - 30,205,199 LKR	0	n/a
30,205,500 LKR - 31,981,999 LKR	0	n/a
31,982,300 LKR - 33,758,799 LKR	0	n/a
33,759,100 LKR - 35,535,499 LKR	0	n/a
35,535,900 LKR - 37,312,299 LKR	0	n/a
37,312,700 LKR - 39,089,099 LKR	0	n/a
39,089,500 LKR - 40,865,899 LKR	0	n/a
40,866,300 LKR - 42,642,699 LKR	0	n/a
42,643,100 LKR - 44,419,499 LKR	0	n/a
44,419,900 LKR - 46,196,299 LKR	0	n/a
46,196,700 LKR - 47,973,099 LKR	0	n/a
47,973,500 LKR - 49,749,899 LKR	0	n/a
49,750,300 LKR - 51,526,699 LKR	0	n/a
51,527,100 LKR - 53,303,499 LKR	0	n/a
HIGH SALARIES
53,303,900 LKR - 56,857,099 LKR	0	n/a
56,857,400 LKR - 60,410,699 LKR	0	n/a
60,411,000 LKR - 63,964,299 LKR	0	n/a
63,964,600 LKR - 67,517,899 LKR	0	n/a
67,518,200 LKR - 71,071,399 LKR	0	n/a
71,071,800 LKR - 74,624,999 LKR	0	n/a
74,625,400 LKR - 78,178,599 LKR	0	n/a
78,179,000 LKR - 81,732,199 LKR	0	n/a
81,732,600 LKR - 85,285,799 LKR	0	n/a
85,286,200 LKR - 88,839,399 LKR	0	n/a
88,839,800 LKR - 124,375,699 LKR	0	n/a

Gender / Call Center / Colombo (Gross LKR)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	5	1,172,684 LKR
2	Women	1	1,101,612 LKR

Education / Call Center / Colombo (Gross LKR)

#		Surveys
1	Bachelors Degree	3	1,314,828 LKR
2	High School	2	1,101,612 LKR
3	Some College	1	852,861 LKR

Experience / Call Center / Colombo (Gross LKR)

#		Surveys
1	8-12 Years	1	2,238,761 LKR
2	4-8 Years	2	1,101,612 LKR
3	0-1 Year	2	888,397 LKR
4	1-2 Years	1	852,861 LKR

Age / Call Center / Colombo (Gross LKR)

#		Surveys
1	31-35	2	1,670,187 LKR
2	26-30	2	959,469 LKR
3	14-20	1	959,469 LKR
4	21-25	1	817,325 LKR

Work Type / Call Center / Colombo (Gross LKR)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	6	1,172,684 LKR

People's individual salary examples (surveys)

Call Center Agent

Posted 24 October 2019
Key knowledge and tasks

"Taking inbound calls in english."

City	Education	Experience	Knowledge	Gross salary / year
Colombo	Bachelors Degree	0-1 Year	n/a	800,300 LKR

Training Consultant

Posted 18 August 2019
Key knowledge and tasks

"I conduct training programs for Contact Center Officers."

City	Education	Experience	Knowledge	Gross salary / year
Colombo	Bachelors Degree	8-12 Years	n/a	2,240,500 LKR

Team Executive

Posted 09 March 2018
Key knowledge and tasks

"Managing team members, Managing real time calls."

City	Education	Experience	Knowledge	Gross salary / year
Colombo	High School	4-8 Years	n/a	1,102,700 LKR

Agent

Posted 28 December 2017
Key knowledge and tasks

"Call to customers for sales and collection."

City	Education	Experience	Knowledge	Gross salary / year
Colombo	Some College	1-2 Years	n/a	850,000 LKR

CALL CENTER / SALARY COLOMBO

6

1,171,974 LKR

710,718 LKR