Call Center (Nairobi, Kenya)

Kenya   Kenya    Nairobi  • Change Location

info SALARY PROFILES
08
info AVG. GROSS SALARY ($)
US$ 5,995
info AVG. GROSS SALARY
KES 591,625
info AVG. NET SALARY
KES 475,871
  UPDATED: 16 Jun 2018
Difference gross vs. net (take home): 19%

What is average salary for Call Center in Nairobi, Kenya?

Based on our survey (08 individual salary profiles) average GROSS salary for Call Center in Nairobi, Kenya is KES 591,625. Average NET salary is KES 475,871. The most frequent GROSS salary is KES 347,666. The most frequent education is Some College. The most frequent experience are 8-12 Years.

City Avg. gross salary (in USD) Profiles
Nairobi KES 591,625 US$ 5,995 08

Salary profiles from individual employees for Call Center in Nairobi, Kenya

Below is the list of 08 individual salary profiles - all added on this website.

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(8/8) CUSTOMER SERVICE REPRESENTATIVE


 Posted: 16 Jun 2018

      

Some College, 8-12 years: "offer first call resolution to customers"
Individual GROSS salary:
KES 300,000
US$ 2,908

(7/8) CALL RECEPTION AGENT


 Posted: 15 May 2018

      

Some College, 2-4 years: "Solve client complaints via phone."
Individual GROSS salary:
KES 750,000
US$ 7,271

(6/8) MARKETING AND CUSTOMER SERVICE ASSISTANT


 Posted: 30 Apr 2018

      

Bachelors Degree, 4-8 years: "Responding to customer enquiries public relations marketing"
Individual GROSS salary:
KES 480,000
US$ 4,653

(5/8) TELESALES


 Posted: 13 Apr 2018

      

Some College, 1-2 years: "Answer queries from clients and close sales via phones calls."
Individual GROSS salary:
KES 100,000
US$ 969

(4/8) TEAM LEADER


 Posted: 18 Feb 2018

      

Masters Degree, 8-12 years: "Managing team of customer care representatives"
Individual GROSS salary:
KES 2,000,000
US$ 19,389

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(3/8) CALL CENTER


 Posted: 18 Jan 2017

      

Some College, 1-2 years: "Based in call centre. My work is to receive calls and assist clients with your queries on the various products"
Individual GROSS salary:
KES 240,000
US$ 2,318

(2/8) CALL CENTER


 Posted: 25 Jan 2014

      

High School education, 0-1 year of experience.
Individual GROSS salary:
KES 263,000
US$ 3,057

(1/8) CALL CENTER


 Posted: 15 Aug 2011

      

Bachelors Degree education, 0-1 year of experience.
Individual GROSS salary:
KES 600,000
US$ 7,392

Page 1 of 1, 8 of 8 salary profiles.

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This salary report contains various tables and charts to represent how different careers, cities, education, experience, age, gender, etc. affect salaries.

  SURVEY BY LEVELS   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Salary levels Average GROSS Salary (USD) Average GROSS Salary   Salary profiles (frequency)
15K US$ 19,389 KES 2,000,000
01
8K US$ 7,332 KES 675,000
02
4K US$ 3,540 KES 347,666
03
2K US$ 2,318 KES 240,000
01
1K US$ 969 KES 100,000
01

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  SURVEY BY GENDER   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Male US$ 8,009 KES 813,250 04
Female US$ 2,844 KES 293,333 03
N/A US$ 7,392 KES 600,000 01

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  SURVEY BY EDUCATION   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Masters Degree US$ 19,389 KES 2,000,000 01
Bachelors Degree US$ 6,023 KES 540,000 02
Some College US$ 3,367 KES 347,500 04
High School US$ 3,057 KES 263,000 01

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  SURVEY BY EXPERIENCE   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
8-12 Years US$ 11,149 KES 1,150,000 02
4-8 Years US$ 4,653 KES 480,000 01
2-4 Years US$ 7,271 KES 750,000 01
1-2 Years US$ 1,644 KES 170,000 02
0-1 Year US$ 5,224 KES 431,500 02

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  SURVEY BY AGES   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
39-44 US$ 2,908 KES 300,000 01
33-38 US$ 19,389 KES 2,000,000 01
27-32 US$ 2,318 KES 240,000 01
22-26 US$ 4,298 KES 443,333 03
16-21 US$ 3,057 KES 263,000 01
N/A US$ 7,392 KES 600,000 01

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  SURVEY BY WORK   CALL CENTER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Permanent US$ 9,897 KES 966,666 03
Contract US$ 3,803 KES 392,500 04
Part Time US$ 3,057 KES 263,000 01

  SURVEY BY COUNTRIES    CALL CENTER

# Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
1. Australia Australia Call Center US$ 62,490 AU$ 74,130 10
2. United States United States Call Center US$ 38,046 US$ 38,046 70
3. Canada Canada Call Center US$ 34,748 CA$ 37,140 24
4. United Kingdom United Kingdom Call Center US$ 29,924 GBP 19,642 15
5. Malaysia Malaysia Call Center US$ 14,589 MYR 50,255 34
6. India India Call Center US$ 8,522 INR 483,620 35
7. Mexico Mexico Call Center US$ 8,267 MXN 122,400 05
8. Kenya Kenya Call Center US$ 5,995 KES 591,625 08

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