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HOME COUNTRIES STATES (US) CITIES CAREER GROUPS CAREERS |
CUSTOMER SERVICE MANAGER / SALARY
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SALARY SURVEYS
102 |
UPDATED September 2024 About salary data? |
CALCULATE YOUR OPTIMUM SALARY!
(based on your career and experience) |
| AVERAGE SALARY / YEAR | MOST TYPICAL SALARY / YEAR |
Gross income
Net (after tax)
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$55,352 USD£42,396 GBPNew York City $63,929 USD |
$42,000 USD£32,169 GBPIncluding "New York City" Excluding "New York City" |
Average salary for Customer Service Manager / United States is $55,352 USD per year. The most typical earning is $42,000 USD. All data are based on 102 salary surveys. Salaries are different between men and women. Men receive an average salary of $62,800 USD. Women receive a salary of $44,800 USD.
Based on education, the highest salaries receive people with Masters Degree with salary of $83,400 USD. The second most paid education level is Bachelors Degree with salary of $59,600 USD.
Different experiences affect earning as well. People with 20+ Years of experience receive salary of $70,100 USD. Employees with 8-12 Years of experience receive $60,700 USD.
| Salary Levels (USD) per Year | Surveys | [%] |
|---|---|---|
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$10,000 USD -
$14,999 USD
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0 |
n/a
|
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$15,000 USD -
$19,999 USD
|
0 |
n/a
|
|
$20,000 USD -
$24,999 USD
|
4 |
100%
3.92% |
|
$25,000 USD -
$29,999 USD
|
6 |
96.08%
5.88% |
|
$30,000 USD -
$34,999 USD
|
9 |
90.2%
8.82% |
|
$35,000 USD -
$39,999 USD
|
10 |
81.37%
9.8% |
| THE MOST TYPICAL SALARY | ||
|
$40,000 USD -
$44,999 USD
|
16 |
71.57%
15.69% |
|
$45,000 USD -
$49,999 USD
|
8 |
55.88%
7.84% |
|
$50,000 USD -
$54,999 USD
|
11 |
48.04%
10.78% |
|
$55,000 USD -
$59,999 USD
|
5 |
37.25%
4.9% |
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$60,000 USD -
$64,999 USD
|
6 |
32.35%
5.88% |
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$65,000 USD -
$69,999 USD
|
4 |
26.47%
3.92% |
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$70,000 USD -
$74,999 USD
|
4 |
22.55%
3.92% |
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$75,000 USD -
$79,999 USD
|
2 |
18.63%
1.96% |
|
$80,000 USD -
$84,999 USD
|
3 |
16.67%
2.94% |
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$85,000 USD -
$89,999 USD
|
2 |
13.73%
1.96% |
|
$90,000 USD -
$94,999 USD
|
3 |
11.76%
2.94% |
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$95,000 USD -
$99,999 USD
|
1 |
8.82%
0.98% |
|
$100,000 USD -
$104,999 USD
|
2 |
7.84%
1.96% |
|
$105,000 USD -
$109,999 USD
|
0 |
n/a
|
|
$110,000 USD -
$114,999 USD
|
0 |
n/a
|
|
$115,000 USD -
$119,999 USD
|
1 |
5.88%
0.98% |
|
$120,000 USD -
$124,999 USD
|
0 |
n/a
|
|
$125,000 USD -
$129,999 USD
|
2 |
4.9%
1.96% |
|
$130,000 USD -
$134,999 USD
|
0 |
n/a
|
|
$135,000 USD -
$139,999 USD
|
1 |
2.94%
0.98% |
|
$140,000 USD -
$144,999 USD
|
1 |
1.96%
0.98% |
|
$145,000 USD -
$149,999 USD
|
0 |
n/a
|
| HIGH SALARIES | ||
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$150,000 USD -
$159,999 USD
|
0 |
n/a
|
|
$160,000 USD -
$169,999 USD
|
1 |
0.98%
0.98% |
|
$170,000 USD -
$179,999 USD
|
0 |
n/a
|
|
$180,000 USD -
$189,999 USD
|
0 |
n/a
|
|
$190,000 USD -
$199,999 USD
|
0 |
n/a
|
|
$200,000 USD -
$209,999 USD
|
0 |
n/a
|
|
$210,000 USD -
$219,999 USD
|
0 |
n/a
|
|
$220,000 USD -
$229,999 USD
|
0 |
n/a
|
|
$230,000 USD -
$239,999 USD
|
0 |
n/a
|
|
$240,000 USD -
$249,999 USD
|
0 |
n/a
|
|
$250,000 USD -
$349,999 USD
|
0 |
n/a
|
| # | Surveys | AVERAGE SALARY / YEAR | ||
|---|---|---|---|---|
| 1 | Masters Degree | 6 | $83,400 USD |
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| 2 | Bachelors Degree | 40 | $59,600 USD |
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| 3 | Bellow H. School | 1 | $54,000 USD |
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| 4 | High School | 13 | $52,300 USD |
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| 5 | Some College | 42 | $48,300 USD |
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| # | Surveys | AVERAGE SALARY / YEAR | ||
|---|---|---|---|---|
| 1 | 20+ Years | 21 | $70,100 USD |
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| 2 | 8-12 Years | 23 | $60,700 USD |
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| 3 | 16-20 Years | 9 | $54,600 USD |
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| 4 | 4-8 Years | 20 | $51,100 USD |
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| 5 | 2-4 Years | 11 | $48,000 USD |
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| 6 | 12-16 Years | 12 | $45,000 USD |
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| 7 | 1-2 Years | 3 | $35,300 USD |
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| 8 | 0-1 Year | 3 | $29,300 USD |
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| # | Surveys | AVERAGE SALARY / YEAR | ||
|---|---|---|---|---|
| 1 | Permanent | 96 | $56,800 USD |
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| 2 | Self Employed | 1 | $50,000 USD |
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| 3 | Part Time | 4 | $30,800 USD |
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| 4 | Contract | 1 | $24,000 USD |
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| # | Surveys | AVERAGE SALARY / YEAR | ||
|---|---|---|---|---|
| 1 | Montana | 1 | $100,200 USD |
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| 2 | New Hampshire | 1 | $92,000 USD |
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| 3 | Wisconsin | 2 | $91,000 USD |
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| 4 | Iowa | 1 | $90,000 USD |
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| 5 | New Jersey | 2 | $83,000 USD |
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| 6 | Massachusetts | 3 | $70,300 USD |
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| 7 | Texas | 8 | $64,700 USD |
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| 8 | New York State | 7 | $63,900 USD |
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| 9 | Illinois | 8 | $62,000 USD |
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| 10 | Arizona | 3 | $60,200 USD |
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| 11 | Oregon | 1 | $60,000 USD |
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| 12 | Colorado | 2 | $59,300 USD |
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| 13 | Georgia | 4 | $58,000 USD |
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| 14 | California | 11 | $56,400 USD |
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| 15 | Washington State | 2 | $54,500 USD |
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| 16 | Pennsylvania | 4 | $51,600 USD |
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| 17 | New Mexico | 1 | $50,000 USD |
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| 18 | Louisiana | 1 | $50,000 USD |
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| 19 | Utah | 1 | $49,000 USD |
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| 20 | Maryland | 2 | $47,000 USD |
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| 21 | Florida | 8 | $45,000 USD |
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| 22 | District Of Columbia (DC) | 2 | $45,000 USD |
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| 23 | Michigan | 6 | $44,400 USD |
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| 24 | Indiana | 1 | $43,000 USD |
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| 25 | Tennessee | 3 | $40,900 USD |
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| 26 | North Dakota | 1 | $40,000 USD |
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| 27 | Maine | 2 | $39,000 USD |
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| 28 | North Carolina | 1 | $39,000 USD |
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| 29 | Ohio | 2 | $38,800 USD |
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| 30 | Vermont | 1 | $37,000 USD |
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| 31 | Missouri | 1 | $31,000 USD |
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| 32 | Nebraska | 1 | $30,000 USD |
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| 33 | Minnesota | 1 | $29,000 USD |
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| 34 | Kentucky | 1 | $23,000 USD |
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| # | Surveys | AVERAGE SALARY / YEAR | ||
|---|---|---|---|---|
| 1 | Lubbock | 1 | $163,000 USD |
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| 2 | Billings, Montana | 1 | $100,200 USD |
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| 3 | Manchester, United States | 1 | $92,000 USD |
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| 4 | Milwaukee | 2 | $91,000 USD |
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| 5 | Des Moines | 1 | $90,000 USD |
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| 6 | San Diego | 2 | $85,000 USD |
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| 7 | Jersey City | 2 | $83,000 USD |
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| 8 | Grand Rapids | 1 | $72,000 USD |
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| 9 | Boston | 3 | $70,300 USD |
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| 10 | Phoenix | 2 | $70,300 USD |
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| 11 | New York City | 7 | $63,900 USD |
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| 12 | Los Angeles | 3 | $63,700 USD |
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| 13 | Chicago | 8 | $62,000 USD |
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| 14 | Portland, Oregon | 1 | $60,000 USD |
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| 15 | Denver | 2 | $59,300 USD |
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| 16 | Atlanta | 4 | $58,000 USD |
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| 17 | Dallas | 4 | $56,100 USD |
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| 18 | Sacramento | 2 | $55,000 USD |
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| 19 | Spokane | 1 | $55,000 USD |
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| 20 | Seattle | 1 | $54,000 USD |
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| 21 | Orlando | 1 | $54,000 USD |
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| 22 | Philadelphia | 3 | $51,700 USD |
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| 23 | Pittsburgh | 1 | $51,500 USD |
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| 24 | --Other-- | 6 | $51,200 USD |
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| 25 | Houston | 2 | $50,500 USD |
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| 26 | Albuquerque | 1 | $50,000 USD |
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| 27 | New Orleans | 1 | $50,000 USD |
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| 28 | Salt Lake City | 1 | $49,000 USD |
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| 29 | Nashville | 2 | $47,800 USD |
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| 30 | Miami | 2 | $47,500 USD |
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| 31 | Cincinnati | 1 | $47,500 USD |
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| 32 | Baltimore | 2 | $47,000 USD |
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| 33 | Washington DC | 2 | $45,000 USD |
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| 34 | Tampa | 3 | $44,300 USD |
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| 35 | Indianapolis | 1 | $43,000 USD |
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| 36 | Riverside | 1 | $41,600 USD |
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| 37 | Fargo, North Dakota | 1 | $40,000 USD |
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| 38 | Scottsdale | 1 | $40,000 USD |
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| 39 | Portland, Maine | 2 | $39,000 USD |
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| 40 | Fort Lauderdale | 2 | $39,000 USD |
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| 41 | Raleigh | 1 | $39,000 USD |
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| 42 | Detroit | 5 | $38,800 USD |
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| 43 | Burlington, Vermont | 1 | $37,000 USD |
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| 44 | San Francisco | 3 | $36,000 USD |
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| 45 | Kansas City | 1 | $31,000 USD |
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| 46 | Lincoln | 1 | $30,000 USD |
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| 47 | Akron | 1 | $30,000 USD |
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| 48 | Minneapolis | 1 | $29,000 USD |
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| 49 | Austin | 1 | $29,000 USD |
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| 50 | Memphis | 1 | $27,000 USD |
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| 51 | Lexington | 1 | $23,000 USD |
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What I do?
"Member Services, Marketing."
| City | Education | Experience | Knowledge | Gross salary / year |
| Billings, Montana | Some College | 8-12 Years | Advanced | $100,200 USD |
What I do?
"Customer service."
| City | Education | Experience | Knowledge | Gross salary / year |
| Albuquerque | Some College | 2-4 Years | Intermediate | $50,000 USD |
What I do?
"Manage Customer Service team and office."
| City | Education | Experience | Knowledge | Gross salary / year |
| Dallas | Some College | 4-8 Years | Intermediate | $62,500 USD |
What I do?
"Manage employees deal with customers."
| City | Education | Experience | Knowledge | Gross salary / year |
| Grand Rapids | Some College | 2-4 Years | Advanced | $72,000 USD |
What I do?
"Emails, chats, general support questions for our product."
| City | Education | Experience | Knowledge | Gross salary / year |
| Portland, Maine | Bachelors Degree | 4-8 Years | n/a | $24,000 USD |
What I do?
"Manage accounts, order entry, file maintenance, data entry, problem solving and trouble shooting."
| City | Education | Experience | Knowledge | Gross salary / year |
| Detroit | Some College | 20+ Years | n/a | $33,000 USD |
What I do?
"Manage software support team."
| City | Education | Experience | Knowledge | Gross salary / year |
| San Diego | Bachelors Degree | 20+ Years | n/a | $135,000 USD |
What I do?
"Sell tobacco products."
| City | Education | Experience | Knowledge | Gross salary / year |
| Washington DC | Masters Degree | 20+ Years | n/a | $40,000 USD |
What I do?
"Manage VIP and CS team."
| City | Education | Experience | Knowledge | Gross salary / year |
| Chicago | Bachelors Degree | 8-12 Years | n/a | $73,000 USD |
What I do?
"Manage projects."
| City | Education | Experience | Knowledge | Gross salary / year |
| Boston | Bachelors Degree | 20+ Years | n/a | $84,000 USD |
What I do?
"Manage a 58 member team evaluating refund requests and issuing or denying refunds."
| City | Education | Experience | Knowledge | Gross salary / year |
| Tampa | Bachelors Degree | 8-12 Years | n/a | $53,000 USD |
What I do?
"Leads a customer success team."
| City | Education | Experience | Knowledge | Gross salary / year |
| Atlanta | Bachelors Degree | 4-8 Years | n/a | $75,000 USD |
What I do?
"I make sure everything is good safe certified. Make the enviros fun and fast with a good flow."
| City | Education | Experience | Knowledge | Gross salary / year |
| Minneapolis | Some College | 1-2 Years | n/a | $29,000 USD |
What I do?
"Help customers place orders and manage their wholesale accounts via phone and email means."
| City | Education | Experience | Knowledge | Gross salary / year |
| Fort Lauderdale | Some College | 12-16 Years | n/a | $26,000 USD |
What I do?
"Customer Facing, Cash Handling, Inventory Purchasing, Open to new fields."
| City | Education | Experience | Knowledge | Gross salary / year |
| San Francisco | Some College | 2-4 Years | n/a | $30,000 USD |
| City | Education | Experience | Knowledge | Gross salary / year |
| New York City | Bachelors Degree | 8-12 Years | n/a | $40,000 USD |
What I do?
"Mgr of a Floor Covering retailer."
| City | Education | Experience | Knowledge | Gross salary / year |
| New Orleans | High School | 4-8 Years | n/a | $50,000 USD |
What I do?
"Manage team of 15 call center reps."
| City | Education | Experience | Knowledge | Gross salary / year |
| Philadelphia | Bachelors Degree | 8-12 Years | n/a | $75,000 USD |
What I do?
"Everything, I do it all, anything and everything that needs to be done."
| City | Education | Experience | Knowledge | Gross salary / year |
| Chicago | Some College | 4-8 Years | n/a | $20,000 USD |
What I do?
"• Build and maintain relationships with clients and key personnel within customer companies • Analyze trends and identify best sellers to optimize orders and reduce costs • In charge of the invoicing and communication with suppliers • Organize events for big companies in the New York area • Create images and designs to strengthen the brand image (invitations, menus, signage, tags. . . ) • Participate to the expansion of the company in NY and abroad."
| City | Education | Experience | Knowledge | Gross salary / year |
| New York City | Bachelors Degree | 2-4 Years | n/a | $36,000 USD |
