Customer Service Manager Salary in Germany

Germany   Germany  • Change Location

Average gross salary for Customer Service Manager GROSS SALARY
EUR 38,914
Average gorss salary (USD) for Customer Service Manager GROSS SALARY (USD)
US$ 47,535
Average net salary for Customer Service Manager NET SALARY
EUR 26,700
The most typical salary for Customer Service Manager MOST TYPICAL GROSS
EUR 36,133
  Updated: 09 Dec 2019   Diff. gross vs. net: 31%
  Salary entries: 07

Customer Service Manager Earnings in Germany

Average salary for Customer Service Manager in Germany is EUR 38,914 (Gross). All data are based on our survey (07 individual salary entries). Average take home earning is EUR 26,700 (Net). The most typical salary is EUR 36,133 (Gross).

Earning percentages

Percentage of people earn this salary or more
14 % EUR 70,000
29 % EUR 46,000
71 % EUR 36,133
100 % EUR 24,000

Earning by cities

City Avg. gross salary (USD) Salary entries
Hamburg EUR 43,200 US$ 49,058 03
Frankfurt am Main EUR 35,900 US$ 48,672 02
Berlin EUR 35,500 US$ 44,112 02

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Salary entries from individual employees for Customer Service Manager in Germany

Below is the list of 07 individual salary profiles - all added on this website.

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SENIOR MANAGER CUSTOMER RESEARCH


 Posted: 09 Dec 2019

Bachelors Degree, 4-8 years: "Research customer requests from clients and provide them with figures that allow them to analyze a market/industry."
Individual GROSS salary:
EUR 36,600
US$ 44,192

CUSTOMER SERVICE AGENT


 Posted: 14 Sep 2018

Bachelors Degree, 8-12 years: "Worked in many fields of banking, telecom mainly in credit, collections and customer service."
Individual GROSS salary:
EUR 23,000
US$ 27,771

CUSTOMER SERVICE MANAGER


 Posted: 04 Mar 2017

Bachelors Degree, 12-16 years: "Customer experience Digitizations Improvements Cultural intervention."
Individual GROSS salary:
EUR 70,000
US$ 75,212

CUSTOMER SERVICE MANAGER


 Posted: 06 Dec 2016

Masters Degree, 2-4 years: "Email Communikation and support of clients."
Individual GROSS salary:
EUR 25,000
US$ 27,898

CUSTOMER SERVICE MANAGER


 Posted: 10 Jun 2014

Masters Degree education, 8-12 years of experience.
Individual GROSS salary:
EUR 37,000
US$ 50,291

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CUSTOMER SERVICE MANAGER


 Posted: 13 Aug 2013

Bachelors Degree education, 1-2 years of experience.
Individual GROSS salary:
EUR 34,800
US$ 47,054

CUSTOMER SERVICE MANAGER


 Posted: 04 Jan 2012

Bachelors Degree education, 8-12 years of experience.
Individual GROSS salary:
EUR 46,000
US$ 60,327

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  SALARY BY LEVEL   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Salary levels Avg. gross salary (USD) Avg. gross salary   Salary entries
75K US$ 75,212 EUR 70,000
01
45K US$ 60,327 EUR 46,000
01
35K US$ 47,179 EUR 36,133
03
25K US$ 27,835 EUR 24,000
02

  SALARY BY GENDER   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Men US$ 55,486 EUR 47,133 03
Women US$ 35,320 EUR 28,333 03
N/A US$ 60,327 EUR 46,000 01

  SALARY BY EDUCATION   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Masters Degree US$ 39,095 EUR 31,000 02
Bachelors Degree US$ 50,911 EUR 42,080 05

Customer Service Manager workers holding Bachelors Degree degrees enjoy the highest average gross salaries in Germany. With an earned Bachelors Degree, they grosses EUR 42,080. While Customer Service Manager workers with Masters Degree education earn the least, with an average gross income of EUR 31,000. This is 30.22% lower of what Bachelors Degree degree holders earn.


  SALARY BY EXPERIENCE   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
12-16 Years US$ 75,212 EUR 70,000 01
8-12 Years US$ 46,130 EUR 35,333 03
4-8 Years US$ 44,192 EUR 36,600 01
2-4 Years US$ 27,898 EUR 25,000 01
1-2 Years US$ 47,054 EUR 34,800 01

Customer Service Manager workers in Germany with more years of work experience outperform their counterparts with less experience. Workers with 12-16 Years of experience earn a gross average of EUR 70,000 compared to EUR 25,000 for their counterparts with 2-4 Years of experience. The difference between workers with 12-16 Years of experience and 2-4 Years is 169.60%.


  SALARY BY AGE   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
39-44 US$ 27,771 EUR 23,000 01
33-38 US$ 47,242 EUR 36,800 02
27-32 US$ 50,055 EUR 43,266 03
N/A US$ 60,327 EUR 46,000 01
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  SALARY BY JOB TYPE   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Permanent US$ 55,415 EUR 44,880 05
Contract US$ 27,771 EUR 23,000 01
Part Time US$ 27,898 EUR 25,000 01
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  SALARY BY CITY   CUSTOMER SERVICE MANAGER   GERMANY

Germany •  Change Location

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. Hamburg Customer Service Manager in Hamburg US$ 49,058 EUR 43,200 03
2. Frankfurt am Main Customer Service Manager in Frankfurt am Main US$ 48,672 EUR 35,900 02
3. Berlin Customer Service Manager in Berlin US$ 44,112 EUR 35,500 02

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  SALARY BY COUNTRY    CUSTOMER SERVICE MANAGER

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. Belgium Belgium Customer Service Manager in Belgium US$ 63,809 EUR 51,333 06
2. United Kingdom United Kingdom Customer Service Manager in United Kingdom US$ 58,362 GBP 38,591 12
3. United States United States Customer Service Manager US$ 54,542 US$ 54,542 98
4. Germany Germany US$ 47,535 EUR 38,914 07
5. Russia Russia Customer Service Manager in Russia US$ 38,339 RUB 1,715,584 05
6. China China Customer Service Manager in China US$ 31,716 CNY 203,998 18
7. India India Customer Service Manager in India US$ 18,940 INR 1,161,951 44

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