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CUSTOMER SERVICE MANAGER / SALARY
Average Salary - Customer Service Manager / India INDIA


SALARY SURVEYS

52

UPDATED
October 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)

83.95 INR = 1 USD

1,618,139 INR

$19,274 USD
Bangalore

1,832,139 INR

587,681 INR

$7,000 USD
Including "Bangalore"
Excluding "Bangalore"

Average Salary / Customer Service Manager / India

Average salary for Customer Service Manager / India is 1,618,139 INR per year. The most typical earning is 587,681 INR. All data are based on 52 salary surveys. Salaries are different between men and women. Men receive an average salary of 1,763,044 INR. Women receive a salary of 1,309,690 INR.

Based on education, the highest salaries receive people with Masters Degree with salary of 1,788,230 INR. The second most paid education level is High School with salary of 1,746,253 INR.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of 5,490,624 INR. Employees with 20+ Years of experience receive 4,651,079 INR.

Levels / Customer Service Manager / India (Gross INR)

Salary Levels (INR) per Year Surveys [%]
84,000 INR - 167,799 INR
0 n/a
167,900 INR - 251,799 INR
0 n/a
251,900 INR - 419,699 INR
5 100%
9.62%
THE MOST TYPICAL SALARY
419,800 INR - 839,499 INR
15 90.38%
28.85%
839,500 INR - 1,259,199 INR
9 61.54%
17.31%
1,259,300 INR - 1,678,999 INR
10 44.23%
19.23%
1,679,100 INR - 2,098,799 INR
4 25%
7.69%
2,098,900 INR - 2,518,599 INR
1 17.31%
1.92%
2,518,600 INR - 2,938,299 INR
2 15.38%
3.85%
2,938,400 INR - 3,358,099 INR
1 11.54%
1.92%
3,358,200 INR - 3,777,899 INR
0 n/a
3,778,000 INR - 4,197,599 INR
1 9.62%
1.92%
4,197,700 INR - 4,617,399 INR
0 n/a
4,617,500 INR - 5,037,199 INR
1 7.69%
1.92%
5,037,300 INR - 5,456,999 INR
0 n/a
5,457,000 INR - 5,876,699 INR
0 n/a
5,876,800 INR - 6,296,499 INR
0 n/a
6,296,600 INR - 6,716,299 INR
1 5.77%
1.92%
6,716,400 INR - 7,135,999 INR
1 3.85%
1.92%
7,136,100 INR - 7,555,799 INR
0 n/a
7,555,900 INR - 7,975,599 INR
1 1.92%
1.92%
7,975,700 INR - 8,395,399 INR
0 n/a
8,395,500 INR - 8,815,099 INR
0 n/a
8,815,200 INR - 9,234,899 INR
0 n/a
9,235,000 INR - 9,654,699 INR
0 n/a
9,654,800 INR - 10,074,499 INR
0 n/a
10,074,500 INR - 10,494,199 INR
0 n/a
10,494,300 INR - 10,913,999 INR
0 n/a
10,914,100 INR - 11,333,799 INR
0 n/a
11,333,900 INR - 11,753,499 INR
0 n/a
11,753,600 INR - 12,173,299 INR
0 n/a
12,173,400 INR - 12,593,099 INR
0 n/a
HIGH SALARIES
12,593,200 INR - 13,432,599 INR
0 n/a
13,432,700 INR - 14,272,199 INR
0 n/a
14,272,300 INR - 15,111,699 INR
0 n/a
15,111,800 INR - 15,951,299 INR
0 n/a
15,951,400 INR - 16,790,799 INR
0 n/a
16,790,900 INR - 17,630,399 INR
0 n/a
17,630,400 INR - 18,469,899 INR
0 n/a
18,470,000 INR - 19,309,499 INR
0 n/a
19,309,500 INR - 20,148,999 INR
0 n/a
20,149,100 INR - 20,988,499 INR
0 n/a
20,988,600 INR - 29,384,099 INR
0 n/a

Gender / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 Men 38 1,763,044 INR
2 Women 9 1,309,690 INR

Education / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 Masters Degree 17 1,788,230 INR
2 High School 1 1,746,253 INR
3 Bachelors Degree 33 1,561,553 INR
4 Some College 1 545,704 INR

Experience / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 16-20 Years 3 5,490,624 INR
2 20+ Years 4 4,651,079 INR
3 12-16 Years 10 1,561,553 INR
4 1-2 Years 2 1,208,944 INR
5 8-12 Years 11 1,158,572 INR
6 2-4 Years 5 965,476 INR
7 4-8 Years 17 789,172 INR

Age / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 51-55 1 4,693,056 INR
2 41-45 5 4,541,938 INR
3 36-40 8 2,182,817 INR
4 46-50 1 2,014,908 INR
5 31-35 17 1,074,617 INR
6 n/a 5 1,041,035 INR
7 26-30 11 965,476 INR
8 21-25 4 797,567 INR

Work Type / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 Contract 2 2,762,103 INR
2 Part Time 1 1,746,253 INR
3 Permanent 49 1,569,949 INR

Cities / Customer Service Manager / India (Gross INR)

# Surveys AVERAGE SALARY / YEAR
1 Ghaziabad 1 4,693,056 INR
2 Navi Mumbai 2 3,652,020 INR
3 Chennai 12 2,149,235 INR
4 Calcutta 1 2,014,908 INR
5 Bangalore 6 1,830,208 INR
6 Ahmedabad 1 1,746,253 INR
7 Mumbai 8 1,326,481 INR
8 Hyderabad 8 1,217,340 INR
9 Delhi 5 1,066,222 INR
10 Jaipur 1 931,894 INR
11 Pune 2 906,708 INR
12 Agra 1 839,545 INR
13 Indore 2 671,636 INR
14 Vadodara 1 587,681 INR
15 Patna 1 369,399 INR

People's individual salary examples (surveys)

27/27  Service Business Manager Asia (Man)
Posted 08 July 2021

What I do?

"Run a $2. 5M business. Hire and build effective teams. Ensure customer satisfaction."

City Education Experience Knowledge Gross salary / year
Bangalore Bachelors Degree 16-20 Years Advanced 6,937,200 INR

26/27  Manager (Man)
Posted 05 June 2021

What I do?

"Planning."

City Education Experience Knowledge Gross salary / year
Pune Bachelors Degree 8-12 Years Advanced 1,387,400 INR

25/27  Training Manager (Man)
Posted 22 August 2020

What I do?

"Training in customer service and content development."

City Education Experience Knowledge Gross salary / year
Mumbai Bachelors Degree 12-16 Years n/a 1,467,700 INR

24/27  Sales Consultant (Man)
Posted 26 July 2020

What I do?

"Kpi, business development."

City Education Experience Knowledge Gross salary / year
Mumbai Bachelors Degree 2-4 Years n/a 1,996,100 INR

23/27  Customer Service Representative (Man)
Posted 08 July 2020

What I do?

"Business Development & Customer Support."

City Education Experience Knowledge Gross salary / year
Vadodara Bachelors Degree 4-8 Years n/a 591,800 INR

22/27  Senior Customer (Man)
Posted 02 July 2020

What I do?

"Handling general insurance & i have my certificates."

City Education Experience Knowledge Gross salary / year
Chennai Bachelors Degree 2-4 Years n/a 328,800 INR

21/27  Department Manager Of Lifestyle Group (MAX) (Man)
Posted 07 June 2020

What I do?

"Department manager of lifestyle group (MAX)."

City Education Experience Knowledge Gross salary / year
Delhi Bachelors Degree 4-8 Years n/a 704,500 INR

20/27  Customer Support (Man)
Posted 09 February 2020

What I do?

"Over 20 years of experience with Excellent Planning, Execution, Monitoring and Resource balancing Skills, Attention to detail as well as the ability to build and lead effective Service Team."

City Education Experience Knowledge Gross salary / year
Calcutta Bachelors Degree 20+ Years n/a 2,013,700 INR

19/27  Customer Care Project Manager (Man)
Posted 28 January 2020

What I do?

"Tasks and deignations."

City Education Experience Knowledge Gross salary / year
Hyderabad Bachelors Degree 8-12 Years n/a 1,272,800 INR

18/27  Activation Department (Man)
Posted 23 October 2019

What I do?

"I have an experience of over 4 years in vodafone india limited as an executive in customer service department. was the incharge of indore (MP)territory. i was responsible for acceptance or rejection of every customer application form. i had a team of over 15-20 members in my supervison. i was supposed to coordinate sales team, vendor team, distributors & retailers. i had quit my job in 2017 due to the vodafone idea merger."

City Education Experience Knowledge Gross salary / year
Indore Masters Degree 4-8 Years n/a 351,900 INR

17/27  Team Leader (Man)
Posted 13 July 2019

What I do?

"Managing project and service delivery to clients and manage the people."

City Education Experience Knowledge Gross salary / year
Chennai Some College 8-12 Years n/a 549,100 INR

16/27  Senior Consultant (Man)
Posted 04 July 2019

What I do?

"Leading team of 12 members."

City Education Experience Knowledge Gross salary / year
Bangalore Bachelors Degree 4-8 Years n/a 1,560,500 INR

15/27  Head-Technical (Man)
Posted 13 June 2019

What I do?

"Taking care of PAN India Service Support."

City Education Experience Knowledge Gross salary / year
Ghaziabad Bachelors Degree 20+ Years n/a 4,693,400 INR

14/27  Manager, Customer Success Services, APAC & EMEA (Woman)
Posted 27 May 2019

What I do?

"I have worked in the Customer Service field of the Research industry for almost 10 years now."

City Education Experience Knowledge Gross salary / year
Delhi Masters Degree 8-12 Years n/a 1,292,300 INR

13/27  Assistant Manager (Man)
Posted 19 May 2019

What I do?

"Assistant manager in concentrix Daksh Pvt Ltd."

City Education Experience Knowledge Gross salary / year
Delhi Bachelors Degree 4-8 Years n/a 360,200 INR

12/27  Customer Service Head And Clinic Manager (Woman)
Posted 07 April 2019

What I do?

"Business management, team management, service provider."

City Education Experience Knowledge Gross salary / year
Indore Bachelors Degree 12-16 Years n/a 997,300 INR

11/27  Assistant Manager (Man)
Posted 17 March 2019

What I do?

"Handling a team and taking care of the SLA."

City Education Experience Knowledge Gross salary / year
Hyderabad Bachelors Degree 4-8 Years n/a 921,100 INR

10/27  Service Delivery For PAN India (Man)
Posted 05 December 2018

What I do?

"Service delivery for PAN india for Saregama, SBD, Hurom and 10 or project."

City Education Experience Knowledge Gross salary / year
Mumbai Bachelors Degree 2-4 Years n/a 457,600 INR

9/27  Manager Operations (Man)
Posted 09 October 2018

What I do?

"I am professional having 7 years of experience in customer service."

City Education Experience Knowledge Gross salary / year
Jaipur Masters Degree 4-8 Years n/a 935,000 INR

8/27  Team Manager (Woman)
Posted 17 September 2018

What I do?

"Currently working for Amazon as a Team Manager. Handling a team of 35 associates."

City Education Experience Knowledge Gross salary / year
Chennai Bachelors Degree 8-12 Years n/a 2,223,100 INR

7/27  General Manager (Man)
Posted 06 September 2018

What I do?

"Customer Service for Enterprise Accounts."

City Education Experience Knowledge Gross salary / year
Navi Mumbai Masters Degree 16-20 Years n/a 6,538,500 INR

6/27  Team Leader (Man)
Posted 12 August 2018

What I do?

"Manage the accounts and client coordination with the client through calls and emails and manage the people by allotments of assignments and get the job done on daily basis."

City Education Experience Knowledge Gross salary / year
Chennai Bachelors Degree 8-12 Years n/a 643,300 INR

5/27  DGM Operations (Man)
Posted 28 July 2018

What I do?

"Operations manager, to manage headcount of 1000 employees catering to customer service."

City Education Experience Knowledge Gross salary / year
Chennai Masters Degree 12-16 Years n/a 2,877,000 INR

4/27  General Manager (Man)
Posted 25 July 2018

What I do?

"Middle management."

City Education Experience Knowledge Gross salary / year
Chennai Bachelors Degree 20+ Years n/a 7,846,300 INR

3/27  Customer Experience Specalist (Man)
Posted 17 June 2018

What I do?

"13 years of experience in banking and finanical operations - billing disputes/ people management skills."

City Education Experience Knowledge Gross salary / year
Hyderabad Bachelors Degree 12-16 Years n/a 693,000 INR

2/27  General Manager (Man)
Posted 22 May 2018

What I do?

"Projects, transformation, solution design, analysis."

City Education Experience Knowledge Gross salary / year
Pune Bachelors Degree 12-16 Years n/a 431,500 INR

1/27  Zone Manager (Man)
Posted 07 October 2017

What I do?

"Having an experience of working with Decathlon Sports India for the last 3 years, I have had the opportunity to open various stores across India. In these three years, I have taken up various roles including recruitment, procurement, catchment analysis, auditing and customer service. My last profile was that of the North Zone Manager (Customer Happiness) where my core responsibility was to take care of customer happiness throughout our 16 stores in the North and additional responsibilities included recruitment for upcoming stores (campus placements) and training on customer happiness and supply related issues. I have had experience of handling big teams, which is my core strength. I have been managing a team of 14 people directly (sales team) and functionally managing 25 people (customer happiness). I believe that I have learnt a lot about organization of work and the value of human skills (the right man for the right job) which will help me in delivering at this position. Unafraid to slog in extra hours because I have been trained to work in a very result-oriented manner. I would be able to make up for my lack of experience in years by my enthusiasm and energy on the field."

City Education Experience Knowledge Gross salary / year
Delhi Masters Degree 2-4 Years n/a 1,499,600 INR




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