Customer Service Manager (Nairobi, Kenya)

Kenya   Kenya    Nairobi  • Change Location

info SALARY PROFILES
08
info AVG. GROSS SALARY ($)
US$ 11,700
info AVG. GROSS SALARY
KES 1,130,812
info AVG. NET SALARY
KES 824,777
  UPDATED: 01 Mar 2019
Difference gross vs. net (take home): 27%

What is average salary for Customer Service Manager in Nairobi, Kenya?

Based on our survey (08 individual salary profiles) average GROSS salary for Customer Service Manager in Nairobi, Kenya is KES 1,130,812. Average NET salary is KES 824,777. The most frequent GROSS salary is KES 744,000. The most frequent education is Bachelors Degree. The most frequent experience are 2-4 Years.

City Avg. gross salary (in USD) Profiles
Nairobi KES 1,130,812 US$ 11,700 08

Salary profiles from individual employees for Customer Service Manager in Nairobi, Kenya

Below is the list of 08 individual salary profiles - all added on this website.

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(8/8) CUSTOMER SERVICE AFRICA


 Posted: 01 Mar 2019

      

Bachelors Degree, 12-16 years: "attending to customer inquiries, Order bookings, dispatches, office administration, creating materials in system, PO bokings, amendments, quoations"
Individual GROSS salary:
KES 2,126,500
US$ 20,616

(7/8) CLIENT RELATIONSHIP MANAGER


 Posted: 13 Feb 2019

      

Bachelors Degree, 1-2 years: "Handle customer queries, invite renewals, collect premiums, handle claims"
Individual GROSS salary:
KES 720,000
US$ 6,980

(6/8) CUSTOMER SERVICE MANAGER


 Posted: 30 Jan 2019

      

Bachelors Degree, 2-4 years: "handling customers' queries"
Individual GROSS salary:
KES 720,000
US$ 6,980

(5/8) CUSTOMER EXPERIENCE


 Posted: 12 Sep 2018

      

Bachelors Degree, 2-4 years: "Tracking customer issues arising and working with departments to resolve them"
Individual GROSS salary:
KES 720,000
US$ 6,980

(4/8) CUSTOMER SERVICE MANAGER


 Posted: 19 Mar 2018

      

Bachelors Degree education, 4-8 years of experience.
Individual GROSS salary:
KES 960,000
US$ 9,307

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(3/8) CUSTOMER SERVICE MANAGER


 Posted: 17 Jan 2017

      

Some College, 2-4 years: "Managing customer service executives"
Individual GROSS salary:
KES 600,000
US$ 5,794

(2/8) CUSTOMER SERVICE MANAGER


 Posted: 16 May 2014

      

Bachelors Degree education, 4-8 years of experience.
Individual GROSS salary:
KES 2,000,000
US$ 23,246

(1/8) CUSTOMER SERVICE MANAGER


 Posted: 27 Sep 2013

      

Bachelors Degree education, 8-12 years of experience.
Individual GROSS salary:
KES 1,200,000
US$ 13,695

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This salary report contains various tables and charts to represent how different careers, cities, education, experience, age, gender, etc. affect salaries.

  SURVEY BY LEVELS   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Salary levels Average GROSS Salary (USD) Average GROSS Salary   Salary profiles (frequency)
25K US$ 21,931 KES 2,063,250
02
15K US$ 13,695 KES 1,200,000
01
8K US$ 7,208 KES 744,000
05

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  SURVEY BY GENDER   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Male US$ 11,339 KES 1,048,000 05
Female US$ 12,301 KES 1,268,833 03

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  SURVEY BY EDUCATION   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Bachelors Degree US$ 12,543 KES 1,206,642 07
Some College US$ 5,794 KES 600,000 01

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  SURVEY BY EXPERIENCE   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
12-16 Years US$ 20,616 KES 2,126,500 01
8-12 Years US$ 13,695 KES 1,200,000 01
4-8 Years US$ 16,277 KES 1,480,000 02
2-4 Years US$ 6,585 KES 680,000 03
1-2 Years US$ 6,980 KES 720,000 01

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  SURVEY BY AGES   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
33-38 US$ 13,205 KES 1,363,250 02
27-32 US$ 12,042 KES 1,120,000 05
22-26 US$ 6,980 KES 720,000 01

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  SURVEY BY WORK   CUSTOMER SERVICE MANAGER   NAIROBI, KENYA

Nairobi, Kenya •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Permanent US$ 12,543 KES 1,206,642 07
Contract US$ 5,794 KES 600,000 01

  SURVEY BY COUNTRIES    CUSTOMER SERVICE MANAGER

# Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
1. Australia Australia Customer Service Manager US$ 70,135 AU$ 72,030 26
2. Italy Italy Customer Service Manager US$ 58,777 EUR 48,166 09
3. United Kingdom United Kingdom Customer Service Manager US$ 58,362 GBP 38,591 12
4. United States United States Customer Service Manager US$ 54,395 US$ 54,395 94
5. Canada Canada Customer Service Manager US$ 53,309 CA$ 54,926 28
6. Germany Germany Customer Service Manager US$ 48,092 EUR 39,300 06
7. Malaysia Malaysia Customer Service Manager US$ 34,008 MYR 114,234 22
8. India India Customer Service Manager US$ 19,549 INR 1,188,971 40
9. Kenya Kenya Customer Service Manager US$ 11,700 KES 1,130,812 08

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