CUSTOMER SERVICE MANAGER / SALARY
RUSSIA

SALARY SURVEYS

6

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

89.25 RUB = 1 USD

2,953,730 RUB

$33,095 USD

Moscow

2,183,145 RUB

1,517,250 RUB

$17,000 USD

Including "Moscow"

Excluding "Moscow"

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Average Salary / Customer Service Manager / Russia

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Average salary for Customer Service Manager / Russia is 2,953,730 RUB per year. The most typical earning is 1,517,250 RUB. All data are based on 6 salary surveys. Salaries are different between men and women. Men receive an average salary of 3,168,376 RUB. Women receive a salary of 2,525,776 RUB.

Based on education, the highest salaries receive people with High School with salary of 3,998,402 RUB. The second most paid education level is Masters Degree with salary of 3,766,352 RUB.

Different experiences affect earning as well. People with 8-12 Years of experience receive salary of 4,114,427 RUB. Employees with 16-20 Years of experience receive 3,998,402 RUB.

Levels / Customer Service Manager / Russia (Gross RUB)

Salary Levels (RUB) per Year	Surveys	[%]
267,800 RUB - 446,199 RUB	0	n/a
446,300 RUB - 892,399 RUB	0	n/a
892,500 RUB - 1,338,699 RUB	1	100% 16.67%
THE MOST TYPICAL SALARY
1,338,800 RUB - 1,784,899 RUB	2	83.33% 33.33%
1,785,000 RUB - 2,231,199 RUB	0	n/a
2,231,300 RUB - 2,677,399 RUB	0	n/a
2,677,500 RUB - 3,123,699 RUB	1	50% 16.67%
3,123,800 RUB - 3,569,899 RUB	0	n/a
3,570,000 RUB - 4,016,199 RUB	1	33.33% 16.67%
4,016,300 RUB - 4,462,399 RUB	0	n/a
4,462,500 RUB - 4,908,699 RUB	0	n/a
4,908,800 RUB - 5,354,899 RUB	0	n/a
5,355,000 RUB - 5,801,199 RUB	0	n/a
5,801,300 RUB - 6,247,399 RUB	0	n/a
6,247,500 RUB - 6,693,699 RUB	0	n/a
6,693,800 RUB - 7,139,899 RUB	1	16.67% 16.67%
7,140,000 RUB - 7,586,199 RUB	0	n/a
7,586,300 RUB - 8,032,399 RUB	0	n/a
8,032,500 RUB - 8,478,699 RUB	0	n/a
8,478,800 RUB - 8,924,899 RUB	0	n/a
8,925,000 RUB - 9,371,199 RUB	0	n/a
9,371,300 RUB - 9,817,399 RUB	0	n/a
9,817,500 RUB - 10,263,699 RUB	0	n/a
10,263,800 RUB - 10,709,899 RUB	0	n/a
10,710,000 RUB - 11,156,199 RUB	0	n/a
11,156,300 RUB - 11,602,399 RUB	0	n/a
11,602,500 RUB - 12,048,699 RUB	0	n/a
12,048,800 RUB - 12,494,899 RUB	0	n/a
12,495,000 RUB - 12,941,199 RUB	0	n/a
12,941,300 RUB - 13,387,399 RUB	0	n/a
HIGH SALARIES
13,387,500 RUB - 14,279,899 RUB	0	n/a
14,280,000 RUB - 15,172,399 RUB	0	n/a
15,172,500 RUB - 16,064,899 RUB	0	n/a
16,065,000 RUB - 16,957,399 RUB	0	n/a
16,957,500 RUB - 17,849,899 RUB	0	n/a
17,850,000 RUB - 18,742,399 RUB	0	n/a
18,742,500 RUB - 19,634,899 RUB	0	n/a
19,635,000 RUB - 20,527,399 RUB	0	n/a
20,527,500 RUB - 21,419,899 RUB	0	n/a
21,420,000 RUB - 22,312,399 RUB	0	n/a
22,312,500 RUB - 31,237,499 RUB	0	n/a

Gender / Customer Service Manager / Russia (Gross RUB)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	4	3,168,376 RUB
2	Women	2	2,525,776 RUB

Education / Customer Service Manager / Russia (Gross RUB)

#		Surveys
1	High School	1	3,998,402 RUB
2	Masters Degree	3	3,766,352 RUB
3	Bachelors Degree	2	1,204,875 RUB

Experience / Customer Service Manager / Russia (Gross RUB)

#		Surveys
1	8-12 Years	2	4,114,427 RUB
2	16-20 Years	1	3,998,402 RUB
3	4-8 Years	1	3,079,126 RUB
4	2-4 Years	2	1,204,875 RUB

Age / Customer Service Manager / Russia (Gross RUB)

#		Surveys
1	36-40	1	3,998,402 RUB
2	31-35	3	3,766,352 RUB
3	21-25	2	1,204,875 RUB

Work Type / Customer Service Manager / Russia (Gross RUB)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	3	3,766,352 RUB
2	Contract	3	2,142,001 RUB

Cities / Customer Service Manager / Russia (Gross RUB)

#		Surveys
1	Samara	1	6,738,379 RUB
2	Saint Petersburg	1	3,079,126 RUB
3	Moscow	3	2,186,626 RUB
4	--Other--	1	1,356,600 RUB

People's individual salary examples (surveys)

Client Manager

Posted 22 November 2020
Key knowledge and tasks

"Translation company - getting jobs from clients, coordinate jobs executiion with the project managers, checking on the deadlines, quality and completeness of the finished jobs, delivering jos to clients, getting feeddback, correcting problems if any."

City	Education	Experience	Knowledge	Gross salary / year
Moscow	Bachelors Degree	2-4 Years	n/a	1,057,300 RUB

Customer Support Manager

Posted 19 July 2019
Key knowledge and tasks

"Managing and administering the truck deliveries."

City	Education	Experience	Knowledge	Gross salary / year
Moscow	Masters Degree	8-12 Years	n/a	1,491,700 RUB

Technical Support Engineer

Posted 10 June 2019
Key knowledge and tasks

"Solving technical quires from customers via email, phone, webchat."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Bachelors Degree	2-4 Years	n/a	1,356,100 RUB

CUSTOMER SERVICE MANAGER / SALARY RUSSIA

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