CUSTOMER SERVICES / SALARY
AUSTRIA

SALARY SURVEYS

14

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

0.91 EUR = 1 USD

€39,170 EUR

$43,261 USD

Wien

€45,031 EUR

€33,501 EUR

$37,000 USD

Including "Wien"

Excluding "Wien"

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Average Salary / Customer Services / Austria

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Average salary for Customer Services / Austria is €39,170 EUR per year. The most typical earning is €33,501 EUR. All data are based on 14 salary surveys. Salaries are different between men and women. Men receive an average salary of €36,399 EUR. Women receive a salary of €42,918 EUR.

Based on education, the highest salaries receive people with Masters Degree with salary of €53,874 EUR. The second most paid education level is Bachelors Degree with salary of €35,946 EUR.

Different experiences affect earning as well. People with 20+ Years of experience receive salary of €92,627 EUR. Employees with 8-12 Years of experience receive €52,153 EUR.

Levels / Customer Services / Austria (Gross EUR)

Salary Levels (EUR) per Year	Surveys	[%]
€9,100 EUR - €13,599 EUR	0	n/a
€13,600 EUR - €18,099 EUR	1	100% 7.14%
€18,100 EUR - €22,599 EUR	0	n/a
€22,600 EUR - €27,199 EUR	2	92.86% 14.29%
€27,200 EUR - €31,699 EUR	1	78.57% 7.14%
THE MOST TYPICAL SALARY
€31,700 EUR - €36,199 EUR	4	71.43% 28.57%
€36,200 EUR - €40,699 EUR	4	42.86% 28.57%
€40,700 EUR - €45,299 EUR	0	n/a
€45,300 EUR - €49,799 EUR	0	n/a
€49,800 EUR - €54,299 EUR	0	n/a
€54,300 EUR - €58,899 EUR	0	n/a
€58,900 EUR - €63,399 EUR	0	n/a
€63,400 EUR - €67,899 EUR	1	14.29% 7.14%
€67,900 EUR - €72,399 EUR	0	n/a
€72,400 EUR - €76,999 EUR	0	n/a
€77,000 EUR - €81,499 EUR	0	n/a
€81,500 EUR - €85,999 EUR	0	n/a
€86,000 EUR - €90,499 EUR	0	n/a
€90,500 EUR - €95,099 EUR	1	7.14% 7.14%
€95,100 EUR - €99,599 EUR	0	n/a
€99,600 EUR - €104,099 EUR	0	n/a
€104,100 EUR - €108,699 EUR	0	n/a
€108,700 EUR - €113,199 EUR	0	n/a
€113,200 EUR - €117,699 EUR	0	n/a
€117,700 EUR - €122,199 EUR	0	n/a
€122,200 EUR - €126,799 EUR	0	n/a
€126,800 EUR - €131,299 EUR	0	n/a
€131,300 EUR - €135,799 EUR	0	n/a
HIGH SALARIES
€135,800 EUR - €144,899 EUR	0	n/a
€144,900 EUR - €153,899 EUR	0	n/a
€153,900 EUR - €162,999 EUR	0	n/a
€163,000 EUR - €171,999 EUR	0	n/a
€172,000 EUR - €181,099 EUR	0	n/a
€181,100 EUR - €190,099 EUR	0	n/a
€190,100 EUR - €199,199 EUR	0	n/a
€199,200 EUR - €208,299 EUR	0	n/a
€208,300 EUR - €217,299 EUR	0	n/a
€217,300 EUR - €226,399 EUR	0	n/a
€226,400 EUR - €316,899 EUR	0	n/a

Gender / Customer Services / Austria (Gross EUR)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	6	€42,918 EUR
2	Men	8	€36,399 EUR

Education / Customer Services / Austria (Gross EUR)

#		Surveys
1	Masters Degree	3	€53,874 EUR
2	Bachelors Degree	8	€35,946 EUR
3	High School	3	€33,139 EUR

Experience / Customer Services / Austria (Gross EUR)

#		Surveys
1	20+ Years	1	€92,627 EUR
2	8-12 Years	2	€52,153 EUR
3	4-8 Years	2	€34,316 EUR
4	2-4 Years	7	€34,135 EUR
5	1-2 Years	2	€22,002 EUR

Age / Customer Services / Austria (Gross EUR)

#		Surveys
1	46-50	1	€92,627 EUR
2	36-40	1	€67,274 EUR
3	31-35	1	€37,032 EUR
4	26-30	9	€33,411 EUR
5	21-25	2	€25,533 EUR

Work Type / Customer Services / Austria (Gross EUR)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	12	€41,741 EUR
2	Part Time	2	€23,451 EUR

Cities / Customer Services / Austria (Gross EUR)

#		Surveys
1	Wien	7	€45,000 EUR
2	Salzburg	1	€36,851 EUR
3	Eisenstadt	1	€35,584 EUR
4	Linz	2	€33,320 EUR
5	Graz	3	€31,328 EUR

Careers / Customer Services / Austria (Gross EUR)

#		Surveys
1	Customer Service Manager	4	€56,681 EUR
2	Customer Consultant	3	€37,847 EUR
3	Other Service Career	1	€36,851 EUR
4	Service Delivery Manager	1	€35,765 EUR
5	Call Center	4	€27,163 EUR
6	Cleaning Service	1	€26,801 EUR

People's individual salary examples (surveys)

Cleaning

Posted 11 March 2022

City	Education	Experience	Knowledge	Gross salary / year
Linz	Bachelors Degree	1-2 Years	Advanced	€26,800 EUR

Customer Support Agent

Posted 10 November 2021
Key knowledge and tasks

"Payment and billing advise, refunds, blog comments, technical support, product support."

City	Education	Experience	Knowledge	Gross salary / year
Wien	High School	2-4 Years	Advanced	€33,900 EUR

Trainer

Posted 11 November 2020
Key knowledge and tasks

"Coaching, planning and content creating."

City	Education	Experience	Knowledge	Gross salary / year
Salzburg	Bachelors Degree	4-8 Years	n/a	€36,900 EUR

Support Consultant

Posted 13 September 2020
Key knowledge and tasks

"Customer and Enterprise support via email, and live channels."

City	Education	Experience	Knowledge	Gross salary / year
Graz	Bachelors Degree	2-4 Years	n/a	€39,800 EUR

Customer Service Agent

Posted 22 January 2020
Key knowledge and tasks

"Customer Service Agent."

City	Education	Experience	Knowledge	Gross salary / year
Wien	Bachelors Degree	2-4 Years	n/a	€35,800 EUR

Head Of Customer Service

Posted 27 December 2019
Key knowledge and tasks

"Create and manage Customer Service department
Set up performance management 
Lead and participate the projects
People development and morivation
Reward and Recognition 
Operations management
Customer service training and reporting set up."

City	Education	Experience	Knowledge	Gross salary / year
Wien	Masters Degree	20+ Years	n/a	€92,600 EUR

Export Manager

Posted 11 September 2019
Key knowledge and tasks

"Work as representative and customer care in Italy."

City	Education	Experience	Knowledge	Gross salary / year
Wien	High School	2-4 Years	n/a	€29,800 EUR

Customer Care Manager

Posted 16 March 2019
Key knowledge and tasks

"Customer care, projects."

City	Education	Experience	Knowledge	Gross salary / year
Graz	Masters Degree	8-12 Years	n/a	€37,000 EUR

Nfc Manager

Posted 29 May 2018
Key knowledge and tasks

"I lead a team of 20 people."

City	Education	Experience	Knowledge	Gross salary / year
Wien	Bachelors Degree	8-12 Years	n/a	€67,300 EUR

CUSTOMER SERVICES / SALARY AUSTRIA

14