Customer Services | BE | Average Salary Survey 2024

Salary Levels (EUR) per Year

Surveys

[%]

€9,100 EUR - €13,599 EUR

n/a

€13,600 EUR - €18,099 EUR

n/a

€18,100 EUR - €22,599 EUR

n/a

€22,600 EUR - €27,199 EUR

100%
4.17%

THE MOST TYPICAL SALARY

€27,200 EUR - €31,699 EUR

95.83%
25%

€31,700 EUR - €36,199 EUR

70.83%
4.17%

€36,200 EUR - €40,699 EUR

66.67%
12.5%

€40,700 EUR - €45,299 EUR

54.17%
8.33%

€45,300 EUR - €49,799 EUR

45.83%
8.33%

€49,800 EUR - €54,299 EUR

37.5%
8.33%

€54,300 EUR - €58,899 EUR

29.17%
4.17%

€58,900 EUR - €63,399 EUR

25%
8.33%

€63,400 EUR - €67,899 EUR

16.67%
4.17%

€67,900 EUR - €72,399 EUR

12.5%
4.17%

€72,400 EUR - €76,999 EUR

8.33%
8.33%

€77,000 EUR - €81,499 EUR

n/a

€81,500 EUR - €85,999 EUR

n/a

€86,000 EUR - €90,499 EUR

n/a

€90,500 EUR - €95,099 EUR

n/a

€95,100 EUR - €99,599 EUR

n/a

€99,600 EUR - €104,099 EUR

n/a

€104,100 EUR - €108,699 EUR

n/a

€108,700 EUR - €113,199 EUR

n/a

€113,200 EUR - €117,699 EUR

n/a

€117,700 EUR - €122,199 EUR

n/a

€122,200 EUR - €126,799 EUR

n/a

€126,800 EUR - €131,299 EUR

n/a

€131,300 EUR - €135,799 EUR

n/a

HIGH SALARIES

€135,800 EUR - €144,899 EUR

n/a

€144,900 EUR - €153,899 EUR

n/a

€153,900 EUR - €162,999 EUR

n/a

€163,000 EUR - €171,999 EUR

n/a

€172,000 EUR - €181,099 EUR

n/a

€181,100 EUR - €190,099 EUR

n/a

€190,100 EUR - €199,199 EUR

n/a

€199,200 EUR - €208,299 EUR

n/a

€208,300 EUR - €217,299 EUR

n/a

€217,300 EUR - €226,399 EUR

n/a

€226,400 EUR - €316,899 EUR

n/a

Surveys

AVERAGE SALARY / YEAR

Men

€44,548 EUR

Women

€43,914 EUR

Surveys

AVERAGE SALARY / YEAR

Masters Degree

€56,228 EUR

Bachelors Degree

€41,379 EUR

High School

€39,568 EUR

Some College

€34,135 EUR

Surveys

AVERAGE SALARY / YEAR

8-12 Years

€56,862 EUR

12-16 Years

€52,968 EUR

1-2 Years

€48,260 EUR

4-8 Years

€44,910 EUR

0-1 Year

€42,646 EUR

2-4 Years

€35,131 EUR

20+ Years

€29,789 EUR

Surveys

AVERAGE SALARY / YEAR

21-25

€60,212 EUR

n/a

€55,775 EUR

36-40

€47,355 EUR

31-35

€42,827 EUR

26-30

€39,477 EUR

61-65

€29,789 EUR

Surveys

AVERAGE SALARY / YEAR

Part Time

€50,524 EUR

Permanent

€46,359 EUR

Contract

€40,111 EUR

Surveys

AVERAGE SALARY / YEAR

Brussels

€51,610 EUR

--Other--

€50,524 EUR

Antwerp

€45,815 EUR

Charleroi

€40,383 EUR

Liege

€36,308 EUR

Gent

€31,781 EUR

Surveys

AVERAGE SALARY / YEAR

Service Delivery Manager

€73,884 EUR

Customer Service Manager

€52,878 EUR

Other Service Career

€47,264 EUR

Call Center

€39,296 EUR

Customer Consultant

€37,485 EUR

People's individual salary examples (surveys)

Manager

Posted 13 July 2022
Key knowledge and tasks

"Manager."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Bachelors Degree	2-4 Years	Advanced	€30,200 EUR

Servicedesk Expert

Posted 31 March 2021
Key knowledge and tasks

"Improve monitoring, 
Problem follow up
training new collegues
etc."

City	Education	Experience	Knowledge	Gross salary / year
Antwerp	Bachelors Degree	2-4 Years	n/a	€45,300 EUR

Cabin Crew

Posted 15 January 2021
Key knowledge and tasks

"Bachelor degree, first aid certificate, cabin crew certificate."

City	Education	Experience	Knowledge	Gross salary / year
Charleroi	Bachelors Degree	2-4 Years	n/a	€40,400 EUR

Project Manager

Posted 14 December 2020
Key knowledge and tasks

"PMP
Supply Chain Specialist."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Bachelors Degree	8-12 Years	n/a	€63,600 EUR

Senior Customer Service Officer

Posted 05 February 2020
Key knowledge and tasks

"Dealing with customers and regularity affairs."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Some College	20+ Years	n/a	€29,800 EUR

Technical Product Specialist

Posted 04 December 2019
Key knowledge and tasks

"Technical Customer Support."

City	Education	Experience	Knowledge	Gross salary / year
Liege	Masters Degree	4-8 Years	n/a	€53,500 EUR

Head Of Csm

Posted 29 August 2019
Key knowledge and tasks

"Manage Client Company interaction."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Masters Degree	12-16 Years	n/a	€72,000 EUR

Customer Succes Manager

Posted 15 July 2019
Key knowledge and tasks

"As a Customer Success Manager (CSM) on the Customer Onboarding Team your primary focus will be to manage large clients and the operational delivery of services to those customers. You will assure a seamless adoption of our solutions and lead our customers to success so contract renewal becomes a no-brainer. 
Your role serves as the primary point of contact with clients and ensures customer satisfaction, 
managing the delivery of contracted services to clients to ensure KPI’s (key performance indicators) are met as defined in the Customer Success Plan. 
You report into the Customer Onboarding Leader within the Altares Customer Operations team, working closely with the Enterprise Account Managers who manage the sales of key (global) accounts."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Masters Degree	1-2 Years	n/a	€60,200 EUR

Customer Service Manager

Posted 16 February 2019
Key knowledge and tasks

"Emea region managing orders with erp sap experience."

City	Education	Experience	Knowledge	Gross salary / year
Antwerp	Bachelors Degree	8-12 Years	n/a	€61,700 EUR

Technical Support Engineer

Posted 15 January 2019
Key knowledge and tasks

"Technical troubleshooting."

City	Education	Experience	Knowledge	Gross salary / year
Gent	Masters Degree	1-2 Years	n/a	€36,300 EUR

Uptime Coordinator With Hungarian

Posted 23 August 2018
Key knowledge and tasks

"You communicate between customers, drivers and dealers in order to find the best solution to get the vehicle back on the road asap
•you follow up the status of breakdowns until the repair is finished and negotiate solutions to logistic and technical problems
•you work in a dynamic and international environment with colleagues from all over the world."

City	Education	Experience	Knowledge	Gross salary / year
Gent	High School	8-12 Years	n/a	€28,000 EUR

Regional Lead

Posted 21 June 2018
Key knowledge and tasks

"Managing team of 4 people."

City	Education	Experience	Knowledge	Gross salary / year
Brussels	Masters Degree	4-8 Years	n/a	€54,900 EUR

Technical Consultant

Posted 20 September 2017
Key knowledge and tasks

"Deal with truck breakdowns for Volvo in several languages."

City	Education	Experience	Knowledge	Gross salary / year
Gent	Some College	4-8 Years	n/a	€31,000 EUR

CUSTOMER SERVICES / SALARY
BELGIUM

24

€45,739 EUR

€51,614 EUR

€28,974 EUR

Average Salary / Customer Services / Belgium

Levels / Customer Services / Belgium (Gross EUR)

Gender / Customer Services / Belgium (Gross EUR)

Education / Customer Services / Belgium (Gross EUR)

Experience / Customer Services / Belgium (Gross EUR)

Age / Customer Services / Belgium (Gross EUR)

Work Type / Customer Services / Belgium (Gross EUR)

Cities / Customer Services / Belgium (Gross EUR)

Careers / Customer Services / Belgium (Gross EUR)

People's individual salary examples (surveys)

CUSTOMER SERVICES / SALARY BELGIUM

24

€45,739 EUR

€51,614 EUR

€28,974 EUR

Average Salary / Customer Services / Belgium

Levels / Customer Services / Belgium (Gross EUR)

Gender / Customer Services / Belgium (Gross EUR)

Education / Customer Services / Belgium (Gross EUR)

Experience / Customer Services / Belgium (Gross EUR)

Age / Customer Services / Belgium (Gross EUR)

Work Type / Customer Services / Belgium (Gross EUR)

Cities / Customer Services / Belgium (Gross EUR)

Careers / Customer Services / Belgium (Gross EUR)

People's individual salary examples (surveys)

CUSTOMER SERVICES / SALARY
BELGIUM