CUSTOMER SERVICES / SALARY
BRAZIL

SALARY SURVEYS

14

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

4.85 BRL = 1 USD

217,194 BRL

$44,751 USD

Sao Paulo

277,604 BRL

82,507 BRL

$17,000 USD

Including "Sao Paulo"

Excluding "Sao Paulo"

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Average Salary / Customer Services / Brazil

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Average salary for Customer Services / Brazil is 217,194 BRL per year. The most typical earning is 82,507 BRL. All data are based on 14 salary surveys. Salaries are different between men and women. Men receive an average salary of 199,960 BRL. Women receive a salary of 121,820 BRL.

Based on education, the highest salaries receive people with Masters Degree with salary of 519,313 BRL. The second most paid education level is Bachelors Degree with salary of 140,748 BRL.

Different experiences affect earning as well. People with 8-12 Years of experience receive salary of 329,545 BRL. Employees with 16-20 Years of experience receive 324,692 BRL.

Levels / Customer Services / Brazil (Gross BRL)

Salary Levels (BRL) per Year	Surveys	[%]
14,600 BRL - 24,299 BRL	0	n/a
24,300 BRL - 48,499 BRL	0	n/a
48,500 BRL - 72,799 BRL	0	n/a
THE MOST TYPICAL SALARY
72,800 BRL - 97,099 BRL	5	100% 35.71%
97,100 BRL - 121,299 BRL	1	64.29% 7.14%
121,300 BRL - 145,599 BRL	0	n/a
145,600 BRL - 169,899 BRL	3	57.14% 21.43%
169,900 BRL - 194,099 BRL	1	35.71% 7.14%
194,100 BRL - 218,399 BRL	0	n/a
218,400 BRL - 242,699 BRL	0	n/a
242,700 BRL - 266,899 BRL	0	n/a
266,900 BRL - 291,199 BRL	1	28.57% 7.14%
291,200 BRL - 315,499 BRL	0	n/a
315,500 BRL - 339,699 BRL	0	n/a
339,700 BRL - 363,999 BRL	0	n/a
364,000 BRL - 388,299 BRL	0	n/a
388,300 BRL - 412,499 BRL	0	n/a
412,500 BRL - 436,799 BRL	1	21.43% 7.14%
436,800 BRL - 461,099 BRL	0	n/a
461,100 BRL - 485,299 BRL	0	n/a
485,300 BRL - 509,599 BRL	1	14.29% 7.14%
509,600 BRL - 533,899 BRL	0	n/a
533,900 BRL - 558,099 BRL	0	n/a
558,100 BRL - 582,399 BRL	0	n/a
582,400 BRL - 606,699 BRL	0	n/a
606,700 BRL - 630,899 BRL	0	n/a
630,900 BRL - 655,199 BRL	1	7.14% 7.14%
655,200 BRL - 679,499 BRL	0	n/a
679,500 BRL - 703,699 BRL	0	n/a
703,700 BRL - 727,999 BRL	0	n/a
HIGH SALARIES
728,000 BRL - 776,499 BRL	0	n/a
776,500 BRL - 825,099 BRL	0	n/a
825,100 BRL - 873,599 BRL	0	n/a
873,600 BRL - 922,099 BRL	0	n/a
922,100 BRL - 970,699 BRL	0	n/a
970,700 BRL - 1,019,199 BRL	0	n/a
1,019,200 BRL - 1,067,699 BRL	0	n/a
1,067,700 BRL - 1,116,299 BRL	0	n/a
1,116,300 BRL - 1,164,799 BRL	0	n/a
1,164,800 BRL - 1,213,299 BRL	0	n/a
1,213,400 BRL - 1,698,699 BRL	0	n/a

Gender / Customer Services / Brazil (Gross BRL)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	8	199,960 BRL
2	Women	2	121,820 BRL

Education / Customer Services / Brazil (Gross BRL)

#		Surveys
1	Masters Degree	3	519,313 BRL
2	Bachelors Degree	8	140,748 BRL
3	Some College	2	137,351 BRL
4	High School	1	81,537 BRL

Experience / Customer Services / Brazil (Gross BRL)

#		Surveys
1	8-12 Years	4	329,545 BRL
2	16-20 Years	2	324,692 BRL
3	1-2 Years	3	176,663 BRL
4	2-4 Years	3	116,481 BRL
5	12-16 Years	1	112,113 BRL
6	4-8 Years	1	81,537 BRL

Age / Customer Services / Brazil (Gross BRL)

#		Surveys
1	41-45	2	324,692 BRL
2	n/a	4	298,969 BRL
3	31-35	5	174,722 BRL
4	21-25	2	120,364 BRL
5	26-30	1	81,537 BRL

Work Type / Customer Services / Brazil (Gross BRL)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	12	229,565 BRL
2	Contract	2	143,175 BRL

Cities / Customer Services / Brazil (Gross BRL)

#		Surveys
1	Belo Horizonte	1	649,870 BRL
2	Sao Paulo	5	277,614 BRL
3	Recife	1	162,588 BRL
4	Sao José dos Campos	1	162,103 BRL
5	Campinas	2	128,129 BRL
6	Rio de Janeiro	4	105,318 BRL

Careers / Customer Services / Brazil (Gross BRL)

#		Surveys
1	Repairing Service	3	308,190 BRL
2	Customer Consultant	3	262,568 BRL
3	Customer Service Manager	4	226,653 BRL
4	Call Center Manager	2	127,644 BRL
5	Service Coordinator	1	85,419 BRL
6	Food Service	1	81,537 BRL

People's individual salary examples (surveys)

Customer Success Specialist

Posted 29 October 2021
Key knowledge and tasks

"CSS, CSM, ."

City	Education	Experience	Knowledge	Gross salary / year
Campinas	Bachelors Degree	2-4 Years	Expert	93,700 BRL

Customer Service Representative

Posted 30 July 2019
Key knowledge and tasks

"- Managing the preparation of proposals, planning, negotiation with client and monitoring of parts, components and maintenance services for V&M equipment and tools that meet Cameron's customer expectations and requirements."

City	Education	Experience	Knowledge	Gross salary / year
Rio de Janeiro	Bachelors Degree	8-12 Years	n/a	85,300 BRL

Service Technician

Posted 20 February 2019
Key knowledge and tasks

"Field Service Expert: over 15 years on service area for Latin America: Installation, Commissioning, Troubleshooting and Relationship overall. Aftermarket relationship with customers and bridge constructor between technical and commercial area (marketing, training, quality and design engineering)."

City	Education	Experience	Knowledge	Gross salary / year
Sao Paulo	Some College	12-16 Years	n/a	112,300 BRL

Customer Service Manager

Posted 16 January 2018
Key knowledge and tasks

"My career was developed with more than 20 years in leadership positions, including global companies."

City	Education	Experience	Knowledge	Gross salary / year
Sao José dos Campos	Bachelors Degree	16-20 Years	n/a	161,900 BRL

CUSTOMER SERVICES / SALARY BRAZIL

14