CUSTOMER SERVICES / SALARY
CANADA

SALARY SURVEYS

146

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

1.32 CAD = 1 USD

60,603 CAD

$45,739 USD

Toronto

66,330 CAD

55,649 CAD

$42,000 USD

Including "Toronto"

Excluding "Toronto"

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Average Salary / Customer Services / Canada

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Average salary for Customer Services / Canada is 60,603 CAD per year. The most typical earning is 55,649 CAD. All data are based on 146 salary surveys. Salaries are different between men and women. Men receive an average salary of 62,672 CAD. Women receive a salary of 55,252 CAD.

Based on education, the highest salaries receive people with Masters Degree with salary of 77,909 CAD. The second most paid education level is Some College with salary of 64,527 CAD.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of 91,027 CAD. Employees with 20+ Years of experience receive 77,644 CAD.

Levels / Customer Services / Canada (Gross CAD)

Salary Levels (CAD) per Year	Surveys	[%]
13,200 CAD - 19,899 CAD	1	100% 0.68%
19,900 CAD - 26,499 CAD	7	99.32% 4.79%
26,500 CAD - 33,099 CAD	15	94.52% 10.27%
33,100 CAD - 39,699 CAD	7	84.25% 4.79%
39,700 CAD - 46,399 CAD	16	79.45% 10.96%
46,400 CAD - 52,999 CAD	17	68.49% 11.64%
THE MOST TYPICAL SALARY
53,000 CAD - 59,599 CAD	22	56.85% 15.07%
59,600 CAD - 66,199 CAD	12	41.78% 8.22%
66,200 CAD - 72,899 CAD	15	33.56% 10.27%
72,900 CAD - 79,499 CAD	5	23.29% 3.42%
79,500 CAD - 86,099 CAD	4	19.86% 2.74%
86,100 CAD - 92,699 CAD	6	17.12% 4.11%
92,700 CAD - 99,399 CAD	8	13.01% 5.48%
99,400 CAD - 105,999 CAD	4	7.53% 2.74%
106,000 CAD - 112,599 CAD	0	n/a
112,600 CAD - 119,199 CAD	1	4.79% 0.68%
119,200 CAD - 125,899 CAD	1	4.11% 0.68%
125,900 CAD - 132,499 CAD	0	n/a
132,500 CAD - 139,099 CAD	2	3.42% 1.37%
139,100 CAD - 145,699 CAD	0	n/a
145,700 CAD - 152,399 CAD	1	2.05% 0.68%
152,400 CAD - 158,999 CAD	0	n/a
159,000 CAD - 165,599 CAD	1	1.37% 0.68%
165,600 CAD - 172,199 CAD	0	n/a
172,200 CAD - 178,899 CAD	0	n/a
178,900 CAD - 185,499 CAD	0	n/a
185,500 CAD - 192,099 CAD	0	n/a
192,100 CAD - 198,699 CAD	0	n/a
HIGH SALARIES
198,700 CAD - 211,999 CAD	0	n/a
212,000 CAD - 225,199 CAD	1	0.68% 0.68%
225,200 CAD - 238,499 CAD	0	n/a
238,500 CAD - 251,699 CAD	0	n/a
251,700 CAD - 264,999 CAD	0	n/a
265,000 CAD - 278,199 CAD	0	n/a
278,200 CAD - 291,499 CAD	0	n/a
291,500 CAD - 304,699 CAD	0	n/a
304,700 CAD - 317,999 CAD	0	n/a
318,000 CAD - 331,199 CAD	0	n/a
331,200 CAD - 463,699 CAD	0	n/a

Gender / Customer Services / Canada (Gross CAD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	61	62,672 CAD
2	Women	45	55,252 CAD

Education / Customer Services / Canada (Gross CAD)

#		Surveys
1	Masters Degree	7	77,909 CAD
2	Some College	57	64,527 CAD
3	Bachelors Degree	39	61,479 CAD
4	High School	37	53,662 CAD
5	Bellow H. School	6	39,749 CAD

Experience / Customer Services / Canada (Gross CAD)

#		Surveys
1	16-20 Years	9	91,027 CAD
2	20+ Years	17	77,644 CAD
3	8-12 Years	27	67,044 CAD
4	12-16 Years	10	66,912 CAD
5	4-8 Years	23	61,744 CAD
6	1-2 Years	17	49,819 CAD
7	2-4 Years	21	49,157 CAD
8	0-1 Year	22	42,399 CAD

Age / Customer Services / Canada (Gross CAD)

#		Surveys
1	66-70	2	135,414 CAD
2	51-55	8	77,644 CAD
3	31-35	13	77,379 CAD
4	41-45	6	73,669 CAD
5	46-50	8	64,262 CAD
6	n/a	40	63,599 CAD
7	56-60	8	63,334 CAD
8	36-40	13	60,684 CAD
9	61-65	2	54,589 CAD
10	26-30	15	47,434 CAD
11	21-25	17	44,519 CAD
12	14-20	14	41,472 CAD

Work Type / Customer Services / Canada (Gross CAD)

#		Surveys
1	Self Employed	8	65,852 CAD
2	Permanent	114	64,262 CAD
3	Contract	5	49,952 CAD
4	Part Time	19	39,087 CAD

Cities / Customer Services / Canada (Gross CAD)

#		Surveys
1	Niagara	3	79,764 CAD
2	--Other--	15	68,237 CAD
3	Toronto	52	66,382 CAD
4	Edmonton	8	64,394 CAD
5	Victoria, Canada	3	62,804 CAD
6	Waterloo	3	60,817 CAD
7	Vancouver, Canada	22	57,902 CAD
8	Ottawa	8	54,589 CAD
9	Montreal	10	53,794 CAD
10	Windsor	1	53,132 CAD
11	Calgary	7	51,674 CAD
12	Winnipeg	4	45,977 CAD
13	Oshawa	2	45,844 CAD
14	London, Canada	4	44,784 CAD
15	Halifax	4	32,859 CAD

Careers / Customer Services / Canada (Gross CAD)

#		Surveys
1	Postman	1	122,694 CAD
2	Service Delivery Manager	4	99,374 CAD
3	Construction or Build Service	2	97,519 CAD
4	Repairing Service	4	95,134 CAD
5	Call Center Manager	9	81,884 CAD
6	Customer Service Manager	31	70,489 CAD
7	Customer Consultant	10	66,514 CAD
8	Other Service Career	22	58,299 CAD
9	Service Coordinator	13	53,529 CAD
10	Cleaning Service	3	48,627 CAD
11	Call Center	29	44,652 CAD
12	Food Service	12	44,519 CAD
13	Housekeeper	3	36,834 CAD
14	Assembly Service	3	34,714 CAD

People's individual salary examples (surveys)

Cashier

Posted 20 July 2022
Key knowledge and tasks

"Issue receipts."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	High School	0-1 Year	Basic	30,500 CAD

Customer Experience Partner

Posted 18 July 2022
Key knowledge and tasks

"Comply with all Federal, State and Local legal requirements
• Maintain technical and professional proficiency
• Attend required training as specified for job and certification. Attend meetings as required."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bachelors Degree	16-20 Years	Advanced	71,100 CAD

Testng

Posted 15 July 2022
Key knowledge and tasks

"Testing."

City	Education	Experience	Knowledge	Gross salary / year
Vancouver, Canada	Bachelors Degree	4-8 Years	Expert	122,600 CAD

Services Coordination Expert

Posted 14 June 2022
Key knowledge and tasks

"Coordinate service."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bellow H. School	16-20 Years	Expert	52,200 CAD

President

Posted 05 April 2022
Key knowledge and tasks

"Service."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Masters Degree	16-20 Years	Expert	218,500 CAD

Baker

Posted 16 January 2022
Key knowledge and tasks

"Managing retail bakery."

City	Education	Experience	Knowledge	Gross salary / year
Vancouver, Canada	Masters Degree	2-4 Years	Advanced	46,200 CAD

Technical Support

Posted 03 January 2022
Key knowledge and tasks

"TAke calls and answer questions."

City	Education	Experience	Knowledge	Gross salary / year
Vancouver, Canada	High School	2-4 Years	Intermediate	51,500 CAD

Waitress

Posted 29 November 2021
Key knowledge and tasks

"Serving."

City	Education	Experience	Knowledge	Gross salary / year
Ottawa	Bellow H. School	2-4 Years	Basic	52,500 CAD

Client Management

Posted 28 November 2021
Key knowledge and tasks

"Customer service."

City	Education	Experience	Knowledge	Gross salary / year
Winnipeg	Masters Degree	1-2 Years	Advanced	47,300 CAD

Coordinator

Posted 23 November 2021
Key knowledge and tasks

"Management, sales, escalations."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bachelors Degree	1-2 Years	Advanced	57,800 CAD

Line Cook

Posted 30 October 2021
Key knowledge and tasks

"Food prep."

City	Education	Experience	Knowledge	Gross salary / year
Victoria, Canada	High School	1-2 Years	Intermediate	26,300 CAD

Technical Account Manager

Posted 25 August 2021
Key knowledge and tasks

"CSM, Onboarding, Strategy."

City	Education	Experience	Knowledge	Gross salary / year
Ottawa	Masters Degree	2-4 Years	Advanced	53,400 CAD

Air Line

Posted 08 July 2021
Key knowledge and tasks

"Serving customers, conflict resolution, preparing documents and airport operations."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Some College	4-8 Years	Expert	89,300 CAD

Service Coordinator

Posted 24 June 2021
Key knowledge and tasks

"Booking people cars for service."

City	Education	Experience	Knowledge	Gross salary / year
Edmonton	Bachelors Degree	1-2 Years	Intermediate	68,300 CAD

Cashier

Posted 24 March 2021
Key knowledge and tasks

"Personal support worker."

City	Education	Experience	Knowledge	Gross salary / year
Ottawa	Some College	4-8 Years	n/a	37,400 CAD

Operations Manager

Posted 13 January 2021
Key knowledge and tasks

"Managing people."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Masters Degree	4-8 Years	n/a	93,500 CAD

Customer Support Specialist

Posted 15 October 2020
Key knowledge and tasks

"Manage customer order, enter order, coordinate shipping."

City	Education	Experience	Knowledge	Gross salary / year
Winnipeg	Bachelors Degree	8-12 Years	n/a	45,300 CAD

Client Success Manager

Posted 11 October 2020
Key knowledge and tasks

"Client relations."

City	Education	Experience	Knowledge	Gross salary / year
Montreal	High School	4-8 Years	n/a	94,800 CAD

Technical Support

Posted 13 September 2020
Key knowledge and tasks

"Assisting customer over the phone."

City	Education	Experience	Knowledge	Gross salary / year
Vancouver, Canada	Bachelors Degree	4-8 Years	n/a	48,600 CAD

Community Development Agent

Posted 11 September 2020
Key knowledge and tasks

"Liaison between ours and other non-profit organizations; reference source for customers and organizations; communicating and establishing contacts and collaboration between our organization and the public sector health and social services."

City	Education	Experience	Knowledge	Gross salary / year
Montreal	Some College	4-8 Years	n/a	43,900 CAD

Customer Service

Posted 04 September 2019
Key knowledge and tasks

"Collections. 
answer calls
make calls."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Some College	1-2 Years	n/a	30,100 CAD

Store Manager

Posted 21 August 2019
Key knowledge and tasks

"Retail manager store manager."

City	Education	Experience	Knowledge	Gross salary / year
Edmonton	Bachelors Degree	8-12 Years	n/a	60,200 CAD

Consumer Ambassador

Posted 29 July 2019
Key knowledge and tasks

"Working with consumers and marketing teams to develop and improve on current and new products for the market."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bachelors Degree	2-4 Years	n/a	56,100 CAD

Meat Cutter

Posted 22 July 2019
Key knowledge and tasks

"Cutting meat and wrapping the meat."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	4-8 Years	n/a	43,100 CAD

Not Applicable

Posted 23 May 2019
Key knowledge and tasks

"Not willing to share this information."

City	Education	Experience	Knowledge	Gross salary / year
Edmonton	Some College	2-4 Years	n/a	40,800 CAD

Framing Consultant

Posted 17 February 2019
Key knowledge and tasks

"Framing artwork."

City	Education	Experience	Knowledge	Gross salary / year
Halifax	Bachelors Degree	8-12 Years	n/a	16,000 CAD

Customer Analyst

Posted 29 January 2019

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bellow H. School	12-16 Years	n/a	45,600 CAD

Retailer

Posted 30 November 2018
Key knowledge and tasks

"I am a retailer and i just help people find what they are looking for."

City	Education	Experience	Knowledge	Gross salary / year
Calgary	Bachelors Degree	2-4 Years	n/a	31,800 CAD

Credit Specialist

Posted 25 November 2018
Key knowledge and tasks

"Compuer work, excel, microsoft, credit bureaus."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	4-8 Years	n/a	53,000 CAD

Administrative Assistant

Posted 08 October 2018
Key knowledge and tasks

"Phone calls, filing."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Some College	1-2 Years	n/a	31,800 CAD

Office Manager

Posted 03 September 2018
Key knowledge and tasks

"Manage and maintain cash office and cashiers."

City	Education	Experience	Knowledge	Gross salary / year
London, Canada	Bachelors Degree	0-1 Year	n/a	31,800 CAD

Customer Manager

Posted 26 August 2018
Key knowledge and tasks

"Customer manager."

City	Education	Experience	Knowledge	Gross salary / year
Vancouver, Canada	Bachelors Degree	16-20 Years	n/a	95,400 CAD

Manager

Posted 16 August 2018
Key knowledge and tasks

"Manage people in a call center environment."

City	Education	Experience	Knowledge	Gross salary / year
Toronto	Bachelors Degree	1-2 Years	n/a	53,000 CAD