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China • Change Location
Salary levels | Avg. gross salary (USD) | Avg. gross salary | Salary entries |
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85K | US$ 82,372 | CNY 500,000 |
01
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75K | US$ 74,462 | CNY 489,440 |
01
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65K | US$ 67,875 | CNY 412,000 |
02
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55K | US$ 56,641 | CNY 376,250 |
04
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45K | US$ 45,684 | CNY 295,000 |
04
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35K | US$ 35,100 | CNY 223,932 |
05
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25K | US$ 24,250 | CNY 158,582 |
11
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15K | US$ 13,662 | CNY 90,049 |
09
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8K | US$ 7,639 | CNY 48,492 |
16
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4K | US$ 3,611 | CNY 22,950 |
04
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2K | US$ 2,134 | CNY 13,333 |
03
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China • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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Men | US$ 29,084 | CNY 188,354 | 21 |
Women | US$ 21,503 | CNY 136,880 | 29 |
N/A | US$ 17,582 | CNY 115,567 | 10 |
China • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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Masters Degree | US$ 31,939 | CNY 202,144 | 10 |
Bachelors Degree | US$ 24,672 | CNY 159,230 | 30 |
Some College | US$ 22,596 | CNY 146,603 | 12 |
High School | US$ 11,681 | CNY 77,103 | 06 |
Bellow H. School | US$ 4,692 | CNY 30,217 | 02 |
Customer Services workers holding Masters Degree degrees enjoy the highest average gross salaries in China. With an earned Masters Degree, they grosses CNY 202,144. While Customer Services workers with Bellow H. School education earn the least, with an average gross income of CNY 30,217. This is 580.71% lower of what Masters Degree degree holders earn.
China • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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20+ Years | US$ 32,440 | CNY 203,750 | 04 |
16-20 Years | US$ 44,481 | CNY 270,000 | 02 |
12-16 Years | US$ 41,513 | CNY 258,500 | 04 |
8-12 Years | US$ 41,181 | CNY 272,564 | 13 |
4-8 Years | US$ 16,601 | CNY 106,574 | 09 |
2-4 Years | US$ 19,196 | CNY 123,036 | 12 |
1-2 Years | US$ 8,102 | CNY 52,938 | 09 |
0-1 Year | US$ 5,338 | CNY 33,747 | 07 |
Customer Services workers in China with more years of work experience outperform their counterparts with less experience. Workers with 16-20 Years of experience earn a gross average of CNY 270,000 compared to CNY 33,747 for their counterparts with 0-1 Year of experience. The difference between workers with 16-20 Years of experience and 0-1 Year is 733.29%.
China • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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45-50 | US$ 41,574 | CNY 261,768 | 02 |
39-44 | US$ 56,662 | CNY 351,000 | 04 |
33-38 | US$ 29,974 | CNY 196,466 | 10 |
27-32 | US$ 21,538 | CNY 140,174 | 19 |
22-26 | US$ 15,164 | CNY 96,389 | 14 |
16-21 | US$ 3,295 | CNY 20,000 | 01 |
N/A | US$ 17,582 | CNY 115,567 | 10 |
China • Change Location
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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1. | Service Delivery Manager | US$ 82,372 | CNY 500,000 | 01 |
2. | Call Center Manager | US$ 48,185 | CNY 300,000 | 01 |
3. | Customer Service Manager | US$ 33,089 | CNY 214,577 | 19 |
4. | Customer Consultant | US$ 22,854 | CNY 148,624 | 10 |
5. | Other Service Career | US$ 20,474 | CNY 127,666 | 06 |
6. | Service Coordinator | US$ 15,169 | CNY 99,248 | 08 |
7. | Call Center | US$ 14,654 | CNY 95,181 | 11 |
8. | Assembly Service | US$ 6,912 | CNY 45,435 | 01 |
9. | Package Delivery Employee | US$ 6,086 | CNY 40,000 | 01 |
10. | Housekeeper | US$ 2,471 | CNY 15,000 | 01 |
11. | Postman | US$ 1,521 | CNY 10,000 | 01 |
In China economy, Service Delivery Manager is on the top list of highest earners, earning an average gross salary of CNY 500,000. Call Center Manager and Customer Service Manager follow, earning CNY 300,000 and CNY 214,577, respectively. Postman earn a gross annual average of CNY 10,000, while Housekeeper earn CNY 15,000. The gap between the lowest and the highest paid careers is 5315.65%.
China • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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Permanent | US$ 22,793 | CNY 146,170 | 46 |
Contract | US$ 30,498 | CNY 202,533 | 09 |
Self Employed | US$ 36,244 | CNY 220,000 | 02 |
Part Time | US$ 4,914 | CNY 31,333 | 03 |
China • Change Location
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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1. | Chongqing Customer Services in Chongqing | US$ 60,964 | CNY 380,000 | 02 |
2. | Beijing Customer Services in Beijing | US$ 29,234 | CNY 187,102 | 16 |
3. | Shanghai Customer Services in Shanghai | US$ 23,724 | CNY 154,215 | 18 |
4. | Guangzhou Customer Services in Guangzhou | US$ 22,995 | CNY 145,290 | 05 |
5. | Dalian Customer Services in Dalian | US$ 17,377 | CNY 114,925 | 04 |
6. | Suzhou Customer Services in Suzhou | US$ 17,223 | CNY 107,000 | 04 |
7. | Shenzhen Customer Services in Shenzhen | US$ 13,227 | CNY 87,042 | 04 |
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | ||
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1. | ![]() |
Germany Customer Services in Germany | US$ 51,211 | EUR 42,451 | 38 |
2. | ![]() |
United States Customer Services | US$ 45,677 | US$ 45,677 | 544 |
3. | ![]() |
United Kingdom Customer Services in United Kingdom | US$ 39,658 | GBP 26,243 | 94 |
4. | ![]() |
China | US$ 23,503 | CNY 151,343 | 60 |
5. | ![]() |
Malaysia Customer Services in Malaysia | US$ 19,592 | MYR 69,025 | 141 |
6. | ![]() |
Russia Customer Services in Russia | US$ 18,276 | RUB 790,170 | 16 |
7. | ![]() |
Mexico Customer Services in Mexico | US$ 18,249 | MXN 324,508 | 14 |
8. | ![]() |
India Customer Services in India | US$ 13,496 | INR 816,964 | 221 |
9. | ![]() |
Indonesia Customer Services in Indonesia | US$ 9,636 | IDR 124,992,046 | 16 |
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(17/17) CUSTOMER MANAGERPosted: 22 Jan 2021
Bachelors Degree, 8-12 years:
"Manager, Budget, supply chain ."
Individual GROSS salary:
CNY 405,000
US$ 57,796
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(16/17) CHIEF SERVICE OFFICERPosted: 12 Mar 2020
Bachelors Degree, 8-12 years:
"In charge of service industry."
Individual GROSS salary:
CNY 400,000
US$ 57,083
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(15/17) OFFICE MANAGERPosted: 06 Jun 2019
Some College, 2-4 years:
"Provide customer service and do quotes and purchase orders."
Individual GROSS salary:
CNY 130,000
US$ 20,027
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(14/17) CUSTOMER SERVICE REPRESENTATIVEPosted: 04 Jun 2019
Masters Degree, 2-4 years:
"Inbound and outbound calls."
Individual GROSS salary:
CNY 300,000
US$ 46,215
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(13/17) CUSTOMER SERVICE TEAM LEADERPosted: 07 Apr 2019
Bachelors Degree, 2-4 years:
"Lead a team of customer service agents who support our customer through email, phone and Live Chat. In charge of coordinating the training plan for the Customer Service department."
Individual GROSS salary:
CNY 143,000
US$ 22,029
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(12/17) CUSTOMER SERVICE MANAGERPosted: 31 Jan 2019
Some College, 8-12 years:
"From Mechanic, to Technician, to Customer Service Manager."
Individual GROSS salary:
CNY 340,000
US$ 52,377
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(11/17) CUSTOMER SERVICE ANALYSTPosted: 12 Sep 2018
Masters Degree, 8-12 years:
"Assist customer with their day to day support request."
Individual GROSS salary:
CNY 185,000
US$ 28,499
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(10/17) OPERATIONS TEAM LEADPosted: 03 Aug 2018
Bachelors Degree, 2-4 years:
"Manage a team of 18 people."
Individual GROSS salary:
CNY 169,000
US$ 26,034
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(9/17) CLIENT SERVICES ASSOCIATEPosted: 16 Jul 2018
Bachelors Degree, 1-2 years:
"Reporting to the Regional Client Services Manager and supporting the APAC regional team, the Client Services Associate is responsible for assisting the client service and technology implementation from initiation to closure."
Individual GROSS salary:
CNY 19,000
US$ 2,927
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(8/17) SERVICE SUPERVISORPosted: 27 Jun 2018
Bachelors Degree, 8-12 years:
"Manage customer areas in the whole country."
Individual GROSS salary:
CNY 200,000
US$ 30,810
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(7/17) CONCIERGEPosted: 03 Apr 2018
High School, 2-4 years:
"Provide concierge services to luxury high end clientele. Encompassing all aspects of concierge service from retail, events and travel."
Individual GROSS salary:
CNY 95,000
US$ 14,635
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(6/17) SERVICE COORDINATORPosted: 13 Jan 2018
Some College, 12-16 years:
"Help client to deal with personal issues."
Individual GROSS salary:
CNY 250,000
US$ 38,513
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(5/17) REGIONAL SUPPORT MANAGERPosted: 17 Nov 2017
Bachelors Degree, 8-12 years:
"Manage the China support team who provides software product support service to enterprise customers. Manage the day to day, employee care and customer care, handle escalations etc."
Individual GROSS salary:
CNY 190,702
US$ 27,800
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(4/17) PUBLISHER SUPPORT MANAGERPosted: 25 Oct 2017
Masters Degree, 8-12 years:
"Provide reports and information to publisher on China market and their sales status."
Individual GROSS salary:
CNY 280,000
US$ 40,817
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(3/17) CUSTOMER SERVICE OFFICERPosted: 18 Aug 2017
Bachelors Degree, 8-12 years:
"Operative implementation of order processing following the defined detailorganizational rules for order and test processing.
Complete all tasks in their area factually correct, on time, swift and in an economical fashion."
Individual GROSS salary:
CNY 163,537
US$ 23,840
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(2/17) CUSTOMER SERVICE OFFICERPosted: 17 Aug 2017
Masters Degree, 2-4 years:
"Operative implementation of order processing following the defined detailorganizational rules for order and test processing.
Complete all tasks in their area factually correct, on time, swift and in an economical fashion."
Individual GROSS salary:
CNY 92,441
US$ 13,476
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(1/17) AGENTPosted: 14 Aug 2017
Some College, 1-2 years:
"Response to customer inquiry, such as price, quality product description, etc."
Individual GROSS salary:
CNY 100,000
US$ 14,577
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