Customer Services (Colombo, Sri Lanka)

Sri Lanka   Sri Lanka    Colombo  • Change Location

info SALARY PROFILES
16
info AVG. GROSS SALARY ($)
US$ 5,748
info AVG. GROSS SALARY
LKR 821,238
info AVG. NET SALARY
LKR 672,983
  UPDATED: 18 Aug 2019
Difference gross vs. net (take home): 18%

What is average salary for Customer Services in Colombo, Sri Lanka?

Based on our survey (16 individual salary profiles) average GROSS salary for Customer Services in Colombo, Sri Lanka is LKR 821,238. Average NET salary is LKR 672,983. The most frequent GROSS salary is LKR 452,857. The most frequent education is Bachelors Degree. The most frequent experience are 4-8 Years.

Career Avg. gross salary (in USD) Profiles
Call Center LKR 485,033 US$ 3,393 06
Customer Service Manager LKR 2,000,000 US$ 13,766 02
Customer Consultant LKR 696,750 US$ 4,536 02
Food Service LKR 950,112 US$ 6,313 01
Service Coordinator LKR 490,000 US$ 4,294 01
City Avg. gross salary (in USD) Profiles
Colombo LKR 821,238 US$ 5,748 16

Salary profiles from individual employees for Customer Services in Colombo, Sri Lanka

Below is the list of 16 individual salary profiles - all added on this website.

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(16/16) TRAINING CONSULTANT


 Posted: 18 Aug 2019

      

Bachelors Degree, 8-12 years: "I conduct training programs for Contact Center Officers"
Individual GROSS salary:
LKR 1,120,000
US$ 7,292

(15/16) SENIOR CUSTOMER SERVICE EXECUTIVE


 Posted: 06 Aug 2019

      

Bachelors Degree, 4-8 years: "Client account management"
Individual GROSS salary:
LKR 793,500
US$ 5,166

(14/16) MANAGER


 Posted: 28 Sep 2018

      

Bachelors Degree, 4-8 years: "Overseeing associations"
Individual GROSS salary:
LKR 960,000
US$ 6,250

(13/16) CLIENT RELATIONS


 Posted: 29 Jun 2018

      

Masters Degree, 4-8 years: "Take care of clients"
Individual GROSS salary:
LKR 600,000
US$ 3,906

(12/16) TEAM EXECUTIVE


 Posted: 09 Mar 2018

      

High School, 4-8 years: "managing team members, Managing real time calls."
Individual GROSS salary:
LKR 480,000
US$ 3,125

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(11/16) AGENT


 Posted: 28 Dec 2017

      

Some College, 1-2 years: "call to customers for sales and collection"
Individual GROSS salary:
LKR 360,000
US$ 2,392

(10/16) MANAGER TECHNICAL SUPPORT


 Posted: 21 Oct 2017

      

Masters Degree, 12-16 years: "manage customers and technical team on technical support activities"
Individual GROSS salary:
LKR 3,600,000
US$ 23,921

(9/16) WAITER


 Posted: 27 Jul 2017

      

Some College, 1-2 years: "service crew, take orders from customers and attend to customer needs"
Individual GROSS salary:
LKR 950,112
US$ 6,313

(8/16) OTHER SERVICE CAREER


 Posted: 25 Jun 2017

      

Bachelors Degree, 1-2 years: "Wedding Planner based in Colombo"
Individual GROSS salary:
LKR 450,000
US$ 2,990

(7/16) OTHER SERVICE CAREER


 Posted: 15 Apr 2017

      

High School, 4-8 years: "quality checker of contact center"
Individual GROSS salary:
LKR 42,000
US$ 279

HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?

(6/16) OTHER SERVICE CAREER


 Posted: 31 Jul 2014

      

High School education, 12-16 years of experience.
Individual GROSS salary:
LKR 1,944,000
US$ 14,879

(5/16) CALL CENTER


 Posted: 01 May 2014

      

Bachelors Degree education, 0-1 year of experience.
Individual GROSS salary:
LKR 350,000
US$ 2,679

(4/16) CALL CENTER


 Posted: 25 Mar 2014

      

High School education, 4-8 years of experience.
Individual GROSS salary:
LKR 400,000
US$ 3,062

(3/16) SERVICE COORDINATOR


 Posted: 03 Apr 2012

      

Bachelors Degree education, 4-8 years of experience.
Individual GROSS salary:
LKR 490,000
US$ 4,294

(2/16) CUSTOMER SERVICE MANAGER


 Posted: 11 Oct 2011

      

Some College education, 12-16 years of experience.
Individual GROSS salary:
LKR 400,000
US$ 3,612

(1/16) CALL CENTER


 Posted: 28 Jun 2011

      

Bachelors Degree education, 0-1 year of experience.
Individual GROSS salary:
LKR 200,200
US$ 1,808

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This salary report contains various tables and charts to represent how different careers, cities, education, experience, age, gender, etc. affect salaries.

  SURVEY BY LEVELS   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Salary levels Average GROSS Salary (USD) Average GROSS Salary   Salary profiles (frequency)
25K US$ 23,921 LKR 3,600,000
01
15K US$ 14,879 LKR 1,944,000
01
8K US$ 6,255 LKR 955,903
04
4K US$ 3,381 LKR 452,857
07
2K US$ 2,100 LKR 280,100
02
Less US$ 279 LKR 42,000
01

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  SURVEY BY GENDER   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Male US$ 7,028 LKR 1,004,961 10
Female US$ 4,068 LKR 622,500 04
N/A US$ 2,710 LKR 300,100 02

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  SURVEY BY EDUCATION   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Masters Degree US$ 13,914 LKR 2,100,000 02
Bachelors Degree US$ 4,354 LKR 623,385 07
Some College US$ 4,106 LKR 570,037 03
High School US$ 5,336 LKR 716,500 04

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  SURVEY BY EXPERIENCE   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
12-16 Years US$ 14,137 LKR 1,981,333 03
8-12 Years US$ 7,292 LKR 1,120,000 01
4-8 Years US$ 3,726 LKR 537,928 07
1-2 Years US$ 3,898 LKR 586,704 03
0-1 Year US$ 2,243 LKR 275,100 02

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  SURVEY BY AGES   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
39-44 US$ 19,400 LKR 2,772,000 02
33-38 US$ 3,906 LKR 600,000 01
27-32 US$ 4,105 LKR 595,071 07
22-26 US$ 3,058 LKR 465,000 02
16-21 US$ 4,496 LKR 650,056 02
N/A US$ 2,710 LKR 300,100 02

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  SURVEY BY CAREERS   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

# Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
1. Customer Service Manager US$ 13,766 LKR 2,000,000 02
2. Food Service US$ 6,313 LKR 950,112 01
3. Other Service Career US$ 6,100 LKR 849,000 04
4. Customer Consultant US$ 4,536 LKR 696,750 02
5. Service Coordinator US$ 4,294 LKR 490,000 01
6. Call Center US$ 3,393 LKR 485,033 06

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  SURVEY BY WORK   CUSTOMER SERVICES   COLOMBO, SRI LANKA

Colombo, Sri Lanka •  Change Location

Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
Permanent US$ 6,412 LKR 911,625 12
Contract US$ 3,704 LKR 533,437 03
Part Time US$ 3,906 LKR 600,000 01

  SURVEY BY COUNTRIES    CUSTOMER SERVICES

# Average GROSS Salary (USD) Average GROSS Salary   Salary profiles
1. Switzerland Switzerland Customer Services US$ 76,629 CHF 72,012 16
2. Australia Australia Customer Services US$ 63,385 AU$ 71,441 76
3. Italy Italy Customer Services US$ 50,397 EUR 40,926 25
4. Germany Germany Customer Services US$ 49,573 EUR 40,575 28
5. United States United States Customer Services US$ 45,629 US$ 45,629 506
6. Canada Canada Customer Services US$ 45,235 CA$ 47,993 121
7. Norway Norway Customer Services US$ 44,372 NOK 347,936 15
8. United Kingdom United Kingdom Customer Services US$ 40,770 GBP 26,766 87
9. Finland Finland Customer Services US$ 39,929 EUR 31,911 09
10. France France Customer Services US$ 37,192 EUR 30,846 09
11. Malaysia Malaysia Customer Services US$ 20,213 MYR 70,326 127
12. Mexico Mexico Customer Services US$ 19,058 MXN 333,537 11
13. India India Customer Services US$ 14,523 INR 863,454 175
14. Sri Lanka Sri Lanka Customer Services US$ 5,731 LKR 822,341 17

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