Customer Services Salary in Germany

Germany   Germany  • Change Location

Average gross salary for Customer Services GROSS SALARY
EUR 40,900
Average gorss salary (USD) for Customer Services GROSS SALARY (USD)
US$ 49,878
Average net salary for Customer Services NET SALARY
EUR 26,892
The most typical salary for Customer Services MOST TYPICAL GROSS
EUR 23,500
  Updated: 18 Dec 2019   Diff. gross vs. net: 34%
  Salary entries: 33

Customer Services Earnings in Germany

Average salary for Customer Services in Germany is EUR 40,900 (Gross). All data are based on our survey (33 individual salary entries). Average take home earning is EUR 26,892 (Net). The most typical salary is EUR 23,500 (Gross).

Earning percentages

Percentage of people earn this salary or more
9 % EUR 85,000
12 % EUR 70,000
21 % EUR 55,000
61 % EUR 36,400
91 % EUR 23,500
97 % EUR 17,100
100 % EUR 1,200

Earning by careers

Career Avg. gross salary (USD) Salary entries
Customer Consultant EUR 43,375 US$ 50,544 08
Customer Service Manager EUR 38,914 US$ 47,535 07
Call Center EUR 28,600 US$ 34,684 05
Service Coordinator EUR 40,826 US$ 50,814 04
Service Delivery Manager EUR 57,200 US$ 69,065 03

Earning by cities

City Avg. gross salary (USD) Salary entries
Berlin EUR 36,660 US$ 44,939 10
Frankfurt am Main EUR 32,186 US$ 40,457 07
Hamburg EUR 34,560 US$ 41,083 05
München EUR 85,000 US$ 96,980 02

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Salary entries from individual employees for Customer Services in Germany

Below is the list of 10 individual salary profiles - all added on this website.

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TECHNICAL SUPPORT SPECIALIST


 Posted: 18 Dec 2019

Bachelors Degree, 2-4 years: "Technical Support, Troubleshooting, SAP, SFDC."
Individual GROSS salary:
EUR 35,000
US$ 42,260

SENIOR MANAGER CUSTOMER RESEARCH


 Posted: 09 Dec 2019

Bachelors Degree, 4-8 years: "Research customer requests from clients and provide them with figures that allow them to analyze a market/industry."
Individual GROSS salary:
EUR 36,600
US$ 44,192

TRAINER


 Posted: 01 Sep 2019

High School, 1-2 years: "Training newhires."
Individual GROSS salary:
EUR 25,000
US$ 30,186

BUSINESS ANALYST


 Posted: 01 Aug 2019

Masters Degree, 2-4 years: "This is a test to see if this works."
Individual GROSS salary:
EUR 47,000
US$ 56,750

TECHNICAL SUPPORT


 Posted: 23 Jul 2019

Bachelors Degree, 4-8 years: "- data analysis - technical support - tier 2 support - bug identification."
Individual GROSS salary:
EUR 47,000
US$ 56,750

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SENIOR OPERATIONS MANAGER


 Posted: 13 Jul 2019

Bachelors Degree, 12-16 years: "P&L resp. Manager of 300 people."
Individual GROSS salary:
EUR 48,000
US$ 57,957

STUDENT WORKER IN COLLECTION SERVICES


 Posted: 20 Jun 2019

Bachelors Degree, 1-2 years: "Processing debt accounts processing bankruptcy filings."
Individual GROSS salary:
EUR 15,000
US$ 18,112

SERVICE DESK COORDINATOR


 Posted: 15 Mar 2019

Bellow H. School, 16-20 years: "13 years experience in IT support (Service Desk Agent/Coordinator, Help-desk), Microsoft Exchange engineer, support consultant."
Individual GROSS salary:
EUR 43,304
US$ 52,287

TEAM LEAD


 Posted: 04 Feb 2019

Some College, 4-8 years: "Lead and coach a team of 15 agents."
Individual GROSS salary:
EUR 44,000
US$ 53,127

CUSTOMER RELATIONSHIP MANAGER


 Posted: 08 Jan 2019

Bachelors Degree, 12-16 years: "Customer relationship manager."
Individual GROSS salary:
EUR 1,200
US$ 1,449

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  SALARY BY LEVEL   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Salary levels Avg. gross salary (USD) Avg. gross salary   Salary entries
135K US$ 176,698 EUR 130,000
01
85K US$ 96,980 EUR 85,000
02
75K US$ 75,212 EUR 70,000
01
55K US$ 66,409 EUR 55,000
03
45K US$ 56,040 EUR 45,288
08
35K US$ 46,081 EUR 36,400
05
25K US$ 28,195 EUR 23,500
10
15K US$ 19,371 EUR 17,100
02
Less US$ 1,449 EUR 1,200
01

  SALARY BY GENDER   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Men US$ 58,851 EUR 48,325 20
Women US$ 34,673 EUR 28,836 11
N/A US$ 43,769 EUR 33,000 02

  SALARY BY EDUCATION   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Masters Degree US$ 71,573 EUR 57,800 10
Bachelors Degree US$ 43,177 EUR 35,960 15
Some College US$ 40,169 EUR 32,000 02
High School US$ 31,702 EUR 26,000 03
Bellow H. School US$ 35,712 EUR 30,101 03

Customer Services workers holding Masters Degree degrees enjoy the highest average gross salaries in Germany. With an earned Masters Degree, they grosses EUR 57,800. While Customer Services workers with High School education earn the least, with an average gross income of EUR 26,000. This is 125.77% lower of what Masters Degree degree holders earn.


  SALARY BY EXPERIENCE   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
20+ Years US$ 98,412 EUR 78,333 03
16-20 Years US$ 52,287 EUR 43,304 01
12-16 Years US$ 54,318 EUR 46,533 06
8-12 Years US$ 41,238 EUR 32,000 04
4-8 Years US$ 56,419 EUR 45,720 05
2-4 Years US$ 41,464 EUR 34,800 07
1-2 Years US$ 34,063 EUR 27,800 05
0-1 Year US$ 32,460 EUR 26,500 02

Customer Services workers in Germany with more years of work experience outperform their counterparts with less experience. Workers with 20+ Years of experience earn a gross average of EUR 78,333 compared to EUR 26,500 for their counterparts with 0-1 Year of experience. The difference between workers with 20+ Years of experience and 0-1 Year is 203.18%.


  SALARY BY AGE   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
51-56 US$ 118,535 EUR 90,000 02
39-44 US$ 46,035 EUR 38,126 04
33-38 US$ 49,709 EUR 41,325 08
27-32 US$ 50,475 EUR 42,366 12
22-26 US$ 28,934 EUR 24,300 04
16-21 US$ 18,112 EUR 15,000 01
N/A US$ 43,769 EUR 33,000 02
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  SALARY BY CAREER   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. Service Delivery Manager US$ 69,065 EUR 57,200 03
2. Customer Consultant US$ 50,544 EUR 43,375 08
3. Other Service Career US$ 54,166 EUR 42,066 06
4. Service Coordinator US$ 50,814 EUR 40,826 04
5. Customer Service Manager US$ 47,535 EUR 38,914 07
6. Call Center US$ 34,684 EUR 28,600 05

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In Germany economy, Service Delivery Manager is on the top list of highest earners, earning an average gross salary of EUR 57,200. Other Service Career and Service Coordinator follow, earning EUR 42,066 and EUR 40,826, respectively. Call Center earn a gross annual average of EUR 28,600, while Customer Service Manager earn EUR 38,914. The gap between the lowest and the highest paid careers is 99.13%.


  SALARY BY JOB TYPE   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
Permanent US$ 59,070 EUR 48,137 24
Contract US$ 26,040 EUR 22,057 07
Part Time US$ 23,005 EUR 20,000 02
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  SALARY BY CITY   CUSTOMER SERVICES   GERMANY

Germany •  Change Location

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. München Customer Services in München US$ 96,980 EUR 85,000 02
2. Berlin Customer Services in Berlin US$ 44,939 EUR 36,660 10
3. Hamburg Customer Services in Hamburg US$ 41,083 EUR 34,560 05
4. Frankfurt am Main Customer Services in Frankfurt am Main US$ 40,457 EUR 32,186 07

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  SALARY BY COUNTRY    CUSTOMER SERVICES

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. Belgium Belgium Customer Services in Belgium US$ 52,556 EUR 42,062 19
2. Germany Germany US$ 49,878 EUR 40,900 33
3. Austria Austria Customer Services in Austria US$ 46,352 EUR 37,410 10
4. United States United States Customer Services US$ 45,794 US$ 45,794 519
5. United Kingdom United Kingdom Customer Services in United Kingdom US$ 39,790 GBP 26,201 91
6. France France Customer Services in France US$ 38,114 EUR 31,601 11
7. China China Customer Services in China US$ 21,947 CNY 140,100 56
8. Russia Russia Customer Services in Russia US$ 18,688 RUB 792,848 15
9. India India Customer Services in India US$ 14,109 INR 841,745 190

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