CUSTOMER SERVICES SALARY IN GERMANY
GROSS SALARY
GROSS SALARY (USD)
NET SALARY
MOST TYPICAL GROSS
Salary entries: 34
Customer Services Earnings in GermanyCompare your salary with others »
Salary entries from individual employees for Customer Services in Germany
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(20/20) TRAVEL AGENTPosted: 09 Apr 2020
Bachelors Degree, 16-20 years:
"Back office / changes and cancellations."
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(19/20) TECHNICAL SUPPORT SPECIALISTPosted: 18 Dec 2019
Bachelors Degree, 2-4 years:
"Technical Support, Troubleshooting, SAP, SFDC."
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(18/20) SENIOR MANAGER CUSTOMER RESEARCHPosted: 09 Dec 2019
Bachelors Degree, 4-8 years:
"Research customer requests from clients and provide them with figures that allow them to analyze a market/industry."
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(17/20) TRAINERPosted: 01 Sep 2019
High School, 1-2 years:
"Training newhires."
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(16/20) BUSINESS ANALYSTPosted: 01 Aug 2019
Masters Degree, 2-4 years:
"This is a test to see if this works."
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(15/20) TECHNICAL SUPPORTPosted: 23 Jul 2019
Bachelors Degree, 4-8 years:
"- data analysis
- technical support
- tier 2 support
- bug identification."
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(14/20) SENIOR OPERATIONS MANAGERPosted: 13 Jul 2019
Bachelors Degree, 12-16 years:
"P&L resp. Manager of 300 people."
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(13/20) STUDENT WORKER IN COLLECTION SERVICESPosted: 20 Jun 2019
Bachelors Degree, 1-2 years:
"Processing debt accounts
processing bankruptcy filings."
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(12/20) SERVICE DESK COORDINATORPosted: 15 Mar 2019
Bellow H. School, 16-20 years:
"13 years experience in IT support (Service Desk Agent/Coordinator, Help-desk), Microsoft Exchange engineer, support consultant."
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(11/20) TEAM LEADPosted: 04 Feb 2019
Some College, 4-8 years:
"Lead and coach a team of 15 agents."
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(10/20) CUSTOMER RELATIONSHIP MANAGERPosted: 08 Jan 2019
Bachelors Degree, 12-16 years:
"Customer relationship manager."
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(9/20) CUSTOMER CONSULTANTPosted: 08 Dec 2018
Masters Degree, 2-4 years:
"Guiding customers in tourism advising."
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(8/20) CUSTOMER SERVICEPosted: 30 Nov 2018
Masters Degree, 2-4 years:
"Order handling, troubleshooting, sales coordination, account management, delivery troubleshooting."
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(7/20) PRODUCT COORDINATORPosted: 27 Nov 2018
Bellow H. School, 8-12 years:
"Coordinating communication between production and developers. Arranging QA documentation, running QA. Creating schedule for employee. Training junior members. Working on 10 different products."
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(6/20) PRODUCT SPECIALISTPosted: 20 Nov 2018
Bachelors Degree, 4-8 years:
"Trainings and customer support."
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(5/20) OPERATIONS MANAGERPosted: 10 Nov 2018
Bachelors Degree, 2-4 years:
"- Number of direct reports: 7 Team Leaders
- Team size: approx. 90 Agents
- Using organization and prioritization skills to address and follow-up on pending issues with relevant departments
- Being self-accountable for improvements of overall functions on a global scale and driving actions in standardizing SOPs and optimizing tools
- Ensure that direct reports receive proper guidance and communication as well as proper feedback on performed duties to improve performance
- Rallying the troops to create a high level of cohesion as a team
- Interpreting and analyzing relevant metrics/data to prepare the relevant action points/plans and executing across all co-operating functions to achieve high results."
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(4/20) CUSTOMER SERVICE REPRESENTATIVEPosted: 04 Nov 2018
Bachelors Degree, 1-2 years:
"Individual and solution-oriented answering of customer emails around the topic Dating, technical use of the Datingseiten and contractual aspects Processing of terminations received Securing the quality of dating sites through continuous review of content and member profiles Detection of bottlenecks and team-oriented solution development / improvements together with your colleagues."
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(3/20) CUSTOMER SERVICE AGENTPosted: 14 Sep 2018
Bachelors Degree, 8-12 years:
"Worked in many fields of banking, telecom mainly in credit, collections and customer service."
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(2/20) INSTRUCTIONAL DESIGNERPosted: 30 Jul 2018
Masters Degree, 12-16 years:
"Develop and design training for employees."
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(1/20) SERVICE DELIVERY MANAGERPosted: 11 Jan 2018
Masters Degree, 12-16 years:
"IT Service Management, responsible for external revenue of the company, KPI/SLA."
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SALARY BY LEVEL CUSTOMER SERVICES GERMANY
Germany • Change Location
| Salary levels | Avg. gross salary (USD) | Avg. gross salary | Salary entries |
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| 135K | US$ 176,698 | EUR 130,000 |
01
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| 85K | US$ 96,980 | EUR 85,000 |
02
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| 75K | US$ 75,212 | EUR 70,000 |
01
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| 55K | US$ 66,409 | EUR 55,000 |
03
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| 45K | US$ 56,040 | EUR 45,288 |
08
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| 35K | US$ 46,081 | EUR 36,400 |
05
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| 25K | US$ 28,052 | EUR 23,545 |
11
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| 15K | US$ 19,371 | EUR 17,100 |
02
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| Less | US$ 1,449 | EUR 1,200 |
01
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SALARY BY GENDER CUSTOMER SERVICES GERMANY
Germany • Change Location
| Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
|---|---|---|---|
| Men | US$ 57,316 | EUR 47,166 | 21 |
| Women | US$ 34,673 | EUR 28,836 | 11 |
| N/A | US$ 43,769 | EUR 33,000 | 02 |
SALARY BY EDUCATION CUSTOMER SERVICES GERMANY
Germany • Change Location
| Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
|---|---|---|---|
| Masters Degree | US$ 71,573 | EUR 57,800 | 10 |
| Bachelors Degree | US$ 42,142 | EUR 35,212 | 16 |
| Some College | US$ 40,169 | EUR 32,000 | 02 |
| High School | US$ 31,702 | EUR 26,000 | 03 |
| Bellow H. School | US$ 35,712 | EUR 30,101 | 03 |
Customer Services workers holding Masters Degree degrees enjoy the highest average gross salaries in Germany. With an earned Masters Degree, they grosses EUR 57,800. While Customer Services workers with High School education earn the least, with an average gross income of EUR 26,000. This is 125.77% lower of what Masters Degree degree holders earn.
SALARY BY EXPERIENCE CUSTOMER SERVICES GERMANY
Germany • Change Location
| Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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| 20+ Years | US$ 98,412 | EUR 78,333 | 03 |
| 16-20 Years | US$ 39,452 | EUR 33,652 | 02 |
| 12-16 Years | US$ 54,318 | EUR 46,533 | 06 |
| 8-12 Years | US$ 41,238 | EUR 32,000 | 04 |
| 4-8 Years | US$ 56,419 | EUR 45,720 | 05 |
| 2-4 Years | US$ 41,464 | EUR 34,800 | 07 |
| 1-2 Years | US$ 34,063 | EUR 27,800 | 05 |
| 0-1 Year | US$ 32,460 | EUR 26,500 | 02 |
Customer Services workers in Germany with more years of work experience outperform their counterparts with less experience. Workers with 20+ Years of experience earn a gross average of EUR 78,333 compared to EUR 26,500 for their counterparts with 0-1 Year of experience. The difference between workers with 20+ Years of experience and 0-1 Year is 203.18%.
SALARY BY AGE CUSTOMER SERVICES GERMANY
Germany • Change Location
| Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
|---|---|---|---|
| 51-56 | US$ 118,535 | EUR 90,000 | 02 |
| 39-44 | US$ 42,151 | EUR 35,300 | 05 |
| 33-38 | US$ 49,709 | EUR 41,325 | 08 |
| 27-32 | US$ 50,475 | EUR 42,366 | 12 |
| 22-26 | US$ 28,934 | EUR 24,300 | 04 |
| 16-21 | US$ 18,112 | EUR 15,000 | 01 |
| N/A | US$ 43,769 | EUR 33,000 | 02 |
SALARY BY CAREER CUSTOMER SERVICES GERMANY
Germany • Change Location
| # | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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| 1. | Service Delivery Manager | US$ 69,065 | EUR 57,200 | 03 |
| 2. | Customer Consultant | US$ 50,544 | EUR 43,375 | 08 |
| 3. | Service Coordinator | US$ 50,814 | EUR 40,826 | 04 |
| 4. | Other Service Career | US$ 50,230 | EUR 39,485 | 07 |
| 5. | Customer Service Manager | US$ 47,535 | EUR 38,914 | 07 |
| 6. | Call Center | US$ 34,684 | EUR 28,600 | 05 |
In Germany economy, Service Delivery Manager is on the top list of highest earners, earning an average gross salary of EUR 57,200. Service Coordinator and Customer Consultant follow, earning EUR 40,826 and EUR 43,375, respectively. Call Center earn a gross annual average of EUR 28,600, while Customer Service Manager earn EUR 38,914. The gap between the lowest and the highest paid careers is 99.13%.
SALARY BY JOB TYPE CUSTOMER SERVICES GERMANY
Germany • Change Location
| Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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| Permanent | US$ 57,772 | EUR 47,172 | 25 |
| Contract | US$ 26,040 | EUR 22,057 | 07 |
| Part Time | US$ 23,005 | EUR 20,000 | 02 |
SALARY BY CITY CUSTOMER SERVICES GERMANY
Germany • Change Location
| # | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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| 1. | München Customer Services in München | US$ 96,980 | EUR 85,000 | 02 |
| 2. | Berlin Customer Services in Berlin | US$ 43,274 | EUR 35,509 | 11 |
| 3. | Hamburg Customer Services in Hamburg | US$ 41,083 | EUR 34,560 | 05 |
| 4. | Frankfurt am Main Customer Services in Frankfurt am Main | US$ 40,457 | EUR 32,186 | 07 |
SALARY BY COUNTRY CUSTOMER SERVICES
| # | Avg. gross salary (USD) | Avg. gross salary | Salary entries | ||
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| 1. |  |
Belgium Customer Services in Belgium | US$ 51,591 | EUR 41,459 | 20 |
| 2. |  |
Germany | US$ 49,194 | EUR 40,403 | 34 |
| 3. |  |
Austria Customer Services in Austria | US$ 46,352 | EUR 37,410 | 10 |
| 4. |  |
United States Customer Services | US$ 45,992 | US$ 45,992 | 530 |
| 5. |  |
United Kingdom Customer Services in United Kingdom | US$ 39,379 | GBP 25,934 | 92 |
| 6. |  |
France Customer Services in France | US$ 38,114 | EUR 31,601 | 11 |
| 7. |  |
China Customer Services in China | US$ 22,922 | CNY 147,044 | 59 |
| 8. |  |
Russia Customer Services in Russia | US$ 18,688 | RUB 792,848 | 15 |
| 9. |  |
India Customer Services in India | US$ 13,930 | INR 835,980 | 202 |
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