CUSTOMER SERVICES SALARY IN INDONESIA

Indonesia   Indonesia  • Change Location

Average gross salary for Customer Services GROSS SALARY
IDR 124,992,046
Average gorss salary (USD) for Customer Services GROSS SALARY (USD)
US$ 9,636
Average net salary for Customer Services NET SALARY
IDR 108,267,160
The most typical salary for Customer Services MOST TYPICAL GROSS
IDR 90,468,193
  Updated: 11 Apr 2020   Diff. gross vs. net: 13%
  Salary entries: 16

Average salary for Customer Services in Indonesia is IDR 124,992,046.

Average take home earning is IDR 108,267,160 (Net).

The most typical salary is IDR 90,468,193 (Gross).

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Percentage of people Earn this salary or more
6 % IDR 648,000,000
31 % IDR 149,765,892
69 % IDR 90,468,193
100 % IDR 42,000,003
Career Avg. gross salary (USD) Salary entries
Customer Consultant IDR 81,177,790 US$ 6,072 06
Customer Service Manager IDR 408,000,000 US$ 33,004 02
Call Center IDR 43,000,000 US$ 3,214 02
Service Coordinator IDR 150,306,000 US$ 11,198 01
Cleaning Service IDR 40,000,000 US$ 2,980 01
City Avg. gross salary (USD) Salary entries
Jakarta IDR 154,369,314 US$ 12,028 10
Surabaya IDR 53,000,008 US$ 3,854 02
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  SALARY BY LEVEL   CUSTOMER SERVICES   INDONESIA

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Salary levels Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 53,395 IDR 648,000,000
01
US$ 11,202 IDR 149,765,892
04
US$ 6,721 IDR 90,468,193
06
US$ 3,127 IDR 42,000,003
05

  SALARY BY GENDER   CUSTOMER SERVICES   INDONESIA

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Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 13,726 IDR 171,200,000 05
US$ 7,776 IDR 103,988,431 11

  SALARY BY EDUCATION   CUSTOMER SERVICES   INDONESIA

Indonesia •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 10,848 IDR 140,267,134 13
US$ 6,437 IDR 86,400,000 01
US$ 3,353 IDR 45,000,000 02

Customer Services workers holding Bachelors Degree degrees enjoy the highest average gross salaries in Indonesia. With an earned Bachelors Degree, they grosses IDR 140,267,134. While Customer Services workers with High School education earn the least, with an average gross income of IDR 45,000,000. This is 223.53% lower of what Bachelors Degree degree holders earn.


  SALARY BY EXPERIENCE   CUSTOMER SERVICES   INDONESIA

Indonesia •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 6,854 IDR 92,000,000 01
US$ 53,395 IDR 648,000,000 01
US$ 9,576 IDR 128,312,713 05
US$ 6,098 IDR 81,333,339 03
US$ 4,844 IDR 65,261,832 05
US$ 3,524 IDR 48,000,000 01

Customer Services workers in Indonesia with more years of work experience outperform their counterparts with less experience. Workers with 16-20 Years of experience earn a gross average of IDR 648,000,000 compared to IDR 48,000,000 for their counterparts with 0-1 Year of experience. The difference between workers with 16-20 Years of experience and 0-1 Year is 1415.18%.


  SALARY BY AGE   CUSTOMER SERVICES   INDONESIA

Indonesia •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 53,395 IDR 648,000,000 01
US$ 9,170 IDR 122,814,392 04
US$ 8,690 IDR 116,123,032 05
US$ 3,440 IDR 46,666,669 06
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  SALARY BY CAREER   CUSTOMER SERVICES   INDONESIA

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# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. US$ 33,004 IDR 408,000,000 02
2. US$ 11,198 IDR 150,306,000 01
3. US$ 7,780 IDR 105,125,000 04
4. US$ 6,072 IDR 81,177,790 06
5. US$ 3,214 IDR 43,000,000 02
6. US$ 2,980 IDR 40,000,000 01

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In Indonesia economy, Customer Service Manager is on the top list of highest earners, earning an average gross salary of IDR 408,000,000. Service Coordinator and Other Service Career follow, earning IDR 150,306,000 and IDR 105,125,000, respectively. Cleaning Service earn a gross annual average of IDR 40,000,000, while Call Center earn IDR 43,000,000. The gap between the lowest and the highest paid careers is 1007.52%.


  SALARY BY JOB TYPE   CUSTOMER SERVICES   INDONESIA

Indonesia •  Change Location

Avg. gross salary (USD) Avg. gross salary   Salary entries
US$ 10,844 IDR 139,656,060 12
US$ 6,011 IDR 81,000,004 04
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  SALARY BY CITY   CUSTOMER SERVICES   INDONESIA

Indonesia •  Change Location

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. US$ 12,028 IDR 154,369,314 10
2. US$ 3,854 IDR 53,000,008 02

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  SALARY BY COUNTRY    CUSTOMER SERVICES

# Avg. gross salary (USD) Avg. gross salary   Salary entries
1. Australia US$ 61,230 AU$ 69,328 81
2. Germany US$ 51,420 EUR 42,626 37
3. United States US$ 45,725 US$ 45,725 538
4. United Kingdom US$ 39,658 GBP 26,243 94
5. China US$ 22,922 CNY 147,044 59
6. Malaysia US$ 19,727 MYR 69,323 138
7. Russia US$ 18,276 RUB 790,170 16
8. Vietnam US$ 13,766 VND 300,906,060 33
9. Indonesia US$ 9,636 IDR 124,992,046 16

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(12/12)  SERVICE SUPERVISOR


 Posted: 11 Apr 2020

Bachelors Degree, 1-2 years: "1. Ensuring quality service given by service technician to client 2. Responsible to give training for technician to improve their soft skill and hard skill 3. Control the dosage of chemical usages for treatment purpose 4. Reporting and presenting service report to client periodically 5. Accompanying client in internal or external audit 6. Handling complaint from client."
Individual GROSS salary:
IDR 70,000,000
US$ 5,005


(11/12)  TECHNICAL CUSTOMER SUPPORT SPECIALIST


 Posted: 13 Oct 2019

Bachelors Degree, 20+ years: "Handle claim and communicate technical issues."
Individual GROSS salary:
IDR 92,000,000
US$ 6,854


(10/12)  CLEANER


 Posted: 22 Jul 2019

High School, 2-4 years: "Car Wash service to clean exterior and vacuum interior, polish and any other car related grooming services."
Individual GROSS salary:
IDR 40,000,000
US$ 2,980


(9/12)  CUSTOMER SERVICE SUPPLY CHAIN


 Posted: 05 Jun 2019

Bachelors Degree, 4-8 years: "Ensure delivery on time."
Individual GROSS salary:
IDR 150,306,000
US$ 11,198


(8/12)  SALES AND BOOKINGS


 Posted: 29 Sep 2018

High School, 1-2 years: "Do some stuff on the phone and email to respond to customer requests for booking tours in the region."
Individual GROSS salary:
IDR 50,000,000
US$ 3,725


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(7/12)  CUSTOMER SERVICE EXECUTIVE


 Posted: 03 May 2018

Bachelors Degree, 4-8 years: "Customer service."
Individual GROSS salary:
IDR 140,000,000
US$ 10,431


(6/12)  CUSTOMER SERVICE EXECUTIVE


 Posted: 03 May 2018

Bachelors Degree, 4-8 years: "Customer Service Executive."
Individual GROSS salary:
IDR 124,100,000
US$ 9,246


(5/12)  CUSTOMER SERVICE EXECUTIVE


 Posted: 18 Jan 2018

Some College, 4-8 years: "• Execute order processing and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentation procedures. • Maintain customer focus at all times, strive to exceed customer expectations wherever possible and respond to customers’ enquiries such as delivery schedules, quotations etc. promptly. • Work closely with headquarter to ensure adequate product supply to meet business growth objectives. • Resolve customer complaints by being the focal person in driving for solutions. • Take ownership of queries and proactively follow through to resolution. • Ensure all customers’ queries are investigated and resolved, escalating issues to the Reporting Manager if appropriate. • Maintain advanced working knowledge of all customer service processes for different business segments and communicate discrepancies/issues to Reporting Manager when necessary. • Ensure internal and external customers are serviced promptly, respectfully and accurately. • Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate. • Demonstrate a positive and flexible approach to changing business priorities. • Assist Reporting Manger and management with any special projects assigned and provide backup to Reporting Manager when necessary."
Individual GROSS salary:
IDR 86,400,000
US$ 6,437


(4/12)  WORKFORCE


 Posted: 15 Nov 2017

Bachelors Degree, 1-2 years: "Scheduling call center agents to work day."
Individual GROSS salary:
IDR 36,000,000
US$ 2,703


(3/12)  CUSTOMER SERVICE OFFICER


 Posted: 23 Aug 2017

Bachelors Degree, 1-2 years: "Operative implementation of order processing following the defined detailorganizational rules for order and test processing. Complete all tasks in their area factually correct, on time, swift and in an economical fashion."
Individual GROSS salary:
IDR 84,179,580
US$ 6,320


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(2/12)  CUSTOMER SERVICE OFFICER


 Posted: 18 Aug 2017

Bachelors Degree, 1-2 years: "Operative implementation of order processing following the defined detailorganizational rules for order and test processing. Complete all tasks in their area factually correct, on time, swift and in an economical fashion."
Individual GROSS salary:
IDR 86,129,580
US$ 6,466


(1/12)  CUSTOMER SERVICE OFFICER


 Posted: 17 Aug 2017

Bachelors Degree, 4-8 years: "Operative implementation of order processing following the defined detailorganizational rules for order and test processing. Complete all tasks in their area factually correct, on time, swift and in an economical fashion."
Individual GROSS salary:
IDR 140,757,568
US$ 10,567


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