CUSTOMER SERVICES / SALARY
ISRAEL

SALARY SURVEYS

22

UPDATED
June 2023
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

3.75 ILS = 1 USD

173,592 ILS

$46,307 USD

Tel Aviv

173,371 ILS

101,215 ILS

$27,000 USD

Including "Tel Aviv"

Excluding "Tel Aviv"

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Average Salary / Customer Services / Israel

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Average salary for Customer Services / Israel is 173,592 ILS per year. The most typical earning is 101,215 ILS. All data are based on 22 salary surveys. Salaries are different between men and women. Men receive an average salary of 198,308 ILS. Women receive a salary of 149,199 ILS.

Based on education, the highest salaries receive people with Some College with salary of 301,398 ILS. The second most paid education level is Masters Degree with salary of 179,189 ILS.

Different experiences affect earning as well. People with 20+ Years of experience receive salary of 258,663 ILS. Employees with 16-20 Years of experience receive 258,288 ILS.

Levels / Customer Services / Israel (Gross ILS)

Salary Levels (ILS) per Year	Surveys	[%]
37,500 ILS - 56,199 ILS	0	n/a
56,200 ILS - 74,999 ILS	0	n/a
75,000 ILS - 93,699 ILS	1	100% 4.55%
THE MOST TYPICAL SALARY
93,700 ILS - 112,499 ILS	5	95.45% 22.73%
112,500 ILS - 131,199 ILS	2	72.73% 9.09%
131,200 ILS - 149,899 ILS	2	63.64% 9.09%
149,900 ILS - 168,699 ILS	3	54.55% 13.64%
168,700 ILS - 187,399 ILS	3	40.91% 13.64%
187,400 ILS - 206,199 ILS	2	27.27% 9.09%
206,200 ILS - 224,899 ILS	0	n/a
224,900 ILS - 243,699 ILS	0	n/a
243,700 ILS - 262,399 ILS	2	18.18% 9.09%
262,400 ILS - 281,199 ILS	0	n/a
281,200 ILS - 299,899 ILS	0	n/a
299,900 ILS - 318,599 ILS	0	n/a
318,600 ILS - 337,399 ILS	0	n/a
337,400 ILS - 356,099 ILS	0	n/a
356,100 ILS - 374,899 ILS	1	9.09% 4.55%
374,900 ILS - 393,599 ILS	0	n/a
393,600 ILS - 412,399 ILS	0	n/a
412,400 ILS - 431,099 ILS	1	4.55% 4.55%
431,100 ILS - 449,799 ILS	0	n/a
449,800 ILS - 468,599 ILS	0	n/a
468,600 ILS - 487,299 ILS	0	n/a
487,300 ILS - 506,099 ILS	0	n/a
506,100 ILS - 524,799 ILS	0	n/a
524,800 ILS - 543,599 ILS	0	n/a
543,600 ILS - 562,299 ILS	0	n/a
HIGH SALARIES
562,300 ILS - 599,799 ILS	0	n/a
599,800 ILS - 637,299 ILS	0	n/a
637,300 ILS - 674,799 ILS	0	n/a
674,800 ILS - 712,299 ILS	0	n/a
712,300 ILS - 749,699 ILS	0	n/a
749,700 ILS - 787,199 ILS	0	n/a
787,200 ILS - 824,699 ILS	0	n/a
824,700 ILS - 862,199 ILS	0	n/a
862,200 ILS - 899,699 ILS	0	n/a
899,700 ILS - 937,199 ILS	0	n/a
937,200 ILS - 1,312,099 ILS	0	n/a

Gender / Customer Services / Israel (Gross ILS)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	12	198,308 ILS
2	Women	9	149,199 ILS

Education / Customer Services / Israel (Gross ILS)

#		Surveys
1	Some College	2	301,398 ILS
2	Masters Degree	5	179,189 ILS
3	Bachelors Degree	11	176,190 ILS
4	High School	4	95,592 ILS

Experience / Customer Services / Israel (Gross ILS)

#		Surveys
1	20+ Years	1	258,663 ILS
2	16-20 Years	4	258,288 ILS
3	4-8 Years	6	179,939 ILS
4	2-4 Years	7	140,577 ILS
5	0-1 Year	3	119,584 ILS
6	8-12 Years	1	102,340 ILS

Age / Customer Services / Israel (Gross ILS)

#		Surveys
1	46-50	1	416,110 ILS
2	61-65	1	374,499 ILS
3	36-40	4	197,183 ILS
4	26-30	5	170,942 ILS
5	31-35	4	151,823 ILS
6	21-25	4	125,207 ILS
7	14-20	1	98,216 ILS
8	n/a	1	95,592 ILS
9	41-45	1	81,347 ILS

Work Type / Customer Services / Israel (Gross ILS)

#		Surveys
1	Permanent	20	179,189 ILS
2	Contract	1	136,454 ILS
3	Part Time	1	98,216 ILS

Cities / Customer Services / Israel (Gross ILS)

#		Surveys
1	Jerusalem	3	220,425 ILS
2	Ashdod	2	177,315 ILS
3	Tel Aviv	14	173,191 ILS
4	--Other--	3	125,207 ILS

Careers / Customer Services / Israel (Gross ILS)

#		Surveys
1	Customer Service Manager	6	237,295 ILS
2	Call Center	1	187,811 ILS
3	Customer Consultant	6	180,689 ILS
4	Other Service Career	2	136,829 ILS
5	Call Center Manager	5	130,081 ILS
6	Service Coordinator	1	118,460 ILS
7	Repairing Service	1	81,347 ILS

People's individual salary examples (surveys)

Head Of Customer Success

Posted 17 December 2021
Key knowledge and tasks

"Customer Retention, Customer Service, Customer Satisfaction, Upsell, Cross sell."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Some College	16-20 Years	Expert	416,200 ILS

Customer Success Specialist

Posted 20 October 2021
Key knowledge and tasks

"JIRA, Freshdesk, answering customers inquiries."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	0-1 Year	Intermediate	138,700 ILS

Csx Coordinator

Posted 16 October 2021
Key knowledge and tasks

"Communicate withthe customer."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	0-1 Year	Intermediate	124,800 ILS

Professional Services

Posted 11 July 2021
Key knowledge and tasks

"Technological skills."

City	Education	Experience	Knowledge	Gross salary / year
Jerusalem	Bachelors Degree	16-20 Years	Advanced	374,500 ILS

Supervisor

Posted 03 February 2021
Key knowledge and tasks

"Manage
coach
KPI's 
road map
training
quality management."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Masters Degree	2-4 Years	n/a	205,200 ILS

Community Manager

Posted 23 September 2020
Key knowledge and tasks

"Interaction with users."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	2-4 Years	n/a	136,600 ILS

2nd Level Technical Customer Support

Posted 19 September 2020
Key knowledge and tasks

"Provide advanced customer support for product breakfix issues and certain service request:
- SQL
- HTML5/CSS
-Java script
-JIRA/Salesforce
-All of Microsoft office."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Bachelors Degree	4-8 Years	n/a	175,300 ILS

Customer Relations Manager

Posted 10 July 2020
Key knowledge and tasks

"It management relationship with clients, lead distribution and administrative tasks."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Some College	4-8 Years	n/a	186,900 ILS

Fuel Station

Posted 26 May 2020
Key knowledge and tasks

"I speak English on a really high level and my knowledge goes towards technology and every thing it offers."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	2-4 Years	n/a	98,400 ILS

Head Of Service

Posted 05 March 2020
Key knowledge and tasks

"Development, Implementation, Structuring, Debugging, Training, Strong technical skills (SAP, SAP Success factors, Excel, Word, Power Point, Programming VBA, Big Data Analysis, Technical Documentation, Client Relations (internal and external). 
Maman Group (Israel) - Course for the safe transportation of dangerous goods (I. C. A. O. )."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	16-20 Years	n/a	81,300 ILS

Head Of Customer Success

Posted 31 January 2019
Key knowledge and tasks

"Manage a team of 2 Customer Success Managers in a company that developed technology for Video Advertising."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	4-8 Years	n/a	256,400 ILS

Premium Technical Support Engineer

Posted 04 December 2018
Key knowledge and tasks

"Conversing with customers via email/chat and troubleshooting/explaining/resolving any issues they may have."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	2-4 Years	n/a	187,700 ILS

Employment Advisor

Posted 23 August 2018
Key knowledge and tasks

"Assist clients in the job search."

City	Education	Experience	Knowledge	Gross salary / year
Jerusalem	Bachelors Degree	4-8 Years	n/a	118,600 ILS

Customer Support Manager

Posted 09 July 2018
Key knowledge and tasks

"Management, organizing, scheduling, training,."

City	Education	Experience	Knowledge	Gross salary / year
Jerusalem	Masters Degree	2-4 Years	n/a	168,200 ILS

Technical Customer Support

Posted 23 June 2018
Key knowledge and tasks

"Technical support."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Masters Degree	16-20 Years	n/a	161,800 ILS

Tech Support Engineer

Posted 30 May 2018
Key knowledge and tasks

"Customer Support by E-mail."

City	Education	Experience	Knowledge	Gross salary / year
Tel Aviv	Bachelors Degree	4-8 Years	n/a	181,200 ILS

Technical Service Manager

Posted 14 February 2018
Key knowledge and tasks

"Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa."

City	Education	Experience	Knowledge	Gross salary / year
Ashdod	Masters Degree	20+ Years	n/a	258,800 ILS

Back Office Representative

Posted 20 August 2017
Key knowledge and tasks

"Technical support for clients worldwide regarding the use of trading platforms and documents checking."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Masters Degree	8-12 Years	n/a	102,400 ILS

CUSTOMER SERVICES / SALARY ISRAEL

22