Customer Services (Italy)

Italy • Change Location

SALARY PROFILES

AVG. GROSS SALARY ($)

US$ 50,397

AVG. GROSS SALARY

EUR 40,926

AVG. NET SALARY

EUR 26,867

UPDATED: 12 Feb 2019

Difference gross vs. net (take home): 34%

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What is average salary for Customer Services in Italy?

Based on our survey (25 individual salary profiles) average GROSS salary for Customer Services in Italy is EUR 40,926. Average NET salary is EUR 26,867. The most frequent GROSS salary is EUR 25,071. The most frequent education is Masters Degree. The most frequent experience are 8-12 Years.

Career	Avg. gross salary	(in USD)	Profiles
Customer Service Manager	EUR 48,166	US$ 58,777	09
Customer Consultant	EUR 31,018	US$ 35,424	05
Food Service	EUR 19,500	US$ 26,521	02
Service Delivery Manager	EUR 120,000	US$ 157,374	01
Service Coordinator	EUR 55,000	US$ 66,409	01
Repairing Service	EUR 35,000	US$ 39,057	01
Package Delivery Employee	EUR 32,000	US$ 38,638	01
Assembly Service	EUR 28,000	US$ 38,058	01
Cleaning Service	EUR 25,000	US$ 32,786	01
Call Center	EUR 17,784	US$ 23,323	01

City	Avg. gross salary	(in USD)	Profiles
Milan	EUR 42,531	US$ 52,169	09
Rome	EUR 32,500	US$ 41,669	04
Turin	EUR 36,463	US$ 46,454	03
Florence	EUR 60,000	US$ 75,827	02
Bologna	EUR 55,500	US$ 62,084	02

Salary profiles from individual employees for Customer Services in Italy

Below is the list of 25 individual salary profiles - all added on this website.

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(25/25) FIELD SERVICE ENGINEER Posted: 12 Feb 2019 Florence Customer Services Service Coordinator Some College, 8-12 years: "Field service engineer" Individual GROSS salary: EUR 55,000 US$ 66,409 Profile details »
(24/25) CUSTOMER SERVICE REPRESENTATIVE Posted: 30 Jan 2019 Milan Customer Services Customer Consultant High School, 8-12 years: "orders entering, delivery, customer satisfaction, sales agent contact," Individual GROSS salary: EUR 33,000 US$ 39,845 Profile details »
(23/25) SHIPPER Posted: 09 Jan 2019 Palermo Customer Services Package Delivery Employee Bellow H. School, 0-1 year: "Shipping things" Individual GROSS salary: EUR 32,000 US$ 38,638 Profile details »
(22/25) EUROPE OPERATIONS MANAGER Posted: 14 Nov 2018 Milan Customer Services Customer Service Manager Some College, 16-20 years: "Contact person between Company and outsourced providers (Romania, Manila, Madagascar, Spain). ? Guarantee that Guidelines and processes are aligned. ? Propose and follow up on Technical and HHRR deployments (14 countries, 12 languages). ? Headcount and Transition Ramp down/up planning and monitoring. ? Contact person for Provider transition, Quality/Training teams, also providing trainings during the whole last transition period from Romania to Spain. ? Ensure budgetary and KPI targets met. ? Establishing Italy local offices following European business restructuring process in 2015 (I kept my duties as Customer service manager for the Italian market)." Individual GROSS salary: EUR 49,000 US$ 59,164 Profile details »
(21/25) BIOSTATISTICIAN Posted: 27 Sep 2018 Milan Customer Services Other Service Career Masters Degree, 4-8 years: "Biostatistician in a Contract Research Organization" Individual GROSS salary: EUR 48,800 US$ 58,923 Profile details » HOW MUCH TO PAY EMPLOYEES? WHAT SALARY SHOULD YOU ASK FOR? Are you payed enough? Compare your salary »
(20/25) TRAINER Posted: 18 Jan 2018 Turin Customer Services Customer Consultant Some College, 8-12 years: "Delivering internal and customer trainings in Italy and abroad" Individual GROSS salary: EUR 39,390 US$ 47,561 Profile details »
(19/25) BACK OFFICE SUPPORT Posted: 18 Oct 2017 Milan Customer Services Customer Consultant Bellow H. School, 4-8 years: "phone calls create requisitions transactions sap handling" Individual GROSS salary: EUR 42,700 US$ 45,879 Profile details »
(18/25) CUSTOMER SERVICE CLERK Posted: 20 Aug 2017 Milan Customer Services Customer Service Manager High School, 2-4 years: "I manage complains and web orders" Individual GROSS salary: EUR 21,500 US$ 23,101 Profile details »
(17/25) SAM IKA Posted: 19 Jul 2017 Reggio Emilia Customer Services Customer Service Manager High School, 12-16 years: "Customer service leader - Business Area Manager - Service Manager International Key Account" Individual GROSS salary: EUR 62,000 US$ 66,616 Profile details »
(16/25) CUSTOMER CONSULTANT Posted: 30 Mar 2017 Bologna Customer Services Customer Consultant Masters Degree, 2-4 years: "customer consultant for italy market" Individual GROSS salary: EUR 25,000 US$ 26,861 Profile details » HOW MUCH TO PAY EMPLOYEES? WHAT SALARY SHOULD YOU ASK FOR? Are you payed enough? Compare your salary »
(15/25) REPAIRING SERVICE Posted: 29 Nov 2016 Rome Customer Services Repairing Service Masters Degree, 4-8 years: "retail technician, customer service advisor senior" Individual GROSS salary: EUR 35,000 US$ 39,057 Profile details »
(14/25) CUSTOMER SERVICE MANAGER Posted: 13 Jun 2016 Milan Customer Services Customer Service Manager Bachelors Degree, 8-12 years: "supervising the crew during the working hours and managing informations" Individual GROSS salary: EUR 25,000 US$ 27,898 Profile details »
(13/25) CUSTOMER SERVICE MANAGER Posted: 22 May 2015 Bologna Customer Services Customer Service Manager Bachelors Degree education, 20+ years of experience. Individual GROSS salary: EUR 86,000 US$ 97,307 Profile details »
(12/25) CUSTOMER CONSULTANT Posted: 23 Feb 2015 Turin Customer Services Customer Consultant High School education, 16-20 years of experience. Individual GROSS salary: EUR 15,000 US$ 16,972 Profile details »
(11/25) OTHER SERVICE CAREER Posted: 26 Aug 2014 Padua Customer Services Other Service Career Masters Degree education, 8-12 years of experience. Individual GROSS salary: EUR 34,000 US$ 46,213 Profile details »
(10/25) CUSTOMER SERVICE MANAGER Posted: 20 Jul 2014 Rome Customer Services Customer Service Manager Bachelors Degree education, 4-8 years of experience. Individual GROSS salary: EUR 26,000 US$ 35,340 Profile details »
(9/25) FOOD SERVICE Posted: 02 Jul 2014 Modena Customer Services Food Service Bachelors Degree education, 8-12 years of experience. Individual GROSS salary: EUR 14,000 US$ 19,029 Profile details »
(8/25) ASSEMBLY SERVICE Posted: 09 Mar 2014 Genoa Customer Services Assembly Service Masters Degree education, 8-12 years of experience. Individual GROSS salary: EUR 28,000 US$ 38,058 Profile details »
(7/25) CUSTOMER SERVICE MANAGER Posted: 05 Oct 2013 Rome Customer Services Customer Service Manager Masters Degree education, 8-12 years of experience. Individual GROSS salary: EUR 44,000 US$ 59,493 Profile details »
(6/25) SERVICE DELIVERY MANAGER Posted: 10 Jul 2012 Milan Customer Services Service Delivery Manager Some College education, 20+ years of experience. Individual GROSS salary: EUR 120,000 US$ 157,374 Profile details » HOW MUCH TO PAY EMPLOYEES? WHAT SALARY SHOULD YOU ASK FOR? Are you payed enough? Compare your salary »
(5/25) CALL CENTER Posted: 15 May 2012 Milan Customer Services Call Center High School education, 8-12 years of experience. Individual GROSS salary: EUR 17,784 US$ 23,323 Profile details »
(4/25) CLEANING SERVICE Posted: 11 Apr 2012 Rome Customer Services Cleaning Service Bellow H. School education, 1-2 years of experience. Individual GROSS salary: EUR 25,000 US$ 32,786 Profile details »
(3/25) CUSTOMER SERVICE MANAGER Posted: 06 Apr 2012 Florence Customer Services Customer Service Manager Masters Degree education, 20+ years of experience. Individual GROSS salary: EUR 65,000 US$ 85,244 Profile details »
(2/25) FOOD SERVICE Posted: 11 Dec 2011 Milan Customer Services Food Service Bachelors Degree education, 4-8 years of experience. Individual GROSS salary: EUR 25,000 US$ 34,013 Profile details »
(1/25) CUSTOMER SERVICE MANAGER Posted: 18 May 2011 Turin Customer Services Customer Service Manager High School education, 12-16 years of experience. Individual GROSS salary: EUR 55,000 US$ 74,829 Profile details »

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This salary report contains various tables and charts to represent how different careers, cities, education, experience, age, gender, etc. affect salaries.

SURVEY BY LEVELS CUSTOMER SERVICES ITALY

Italy • Change Location

Salary levels	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles (frequency)
125K	US$ 157,374	EUR 120,000	01
85K	US$ 97,307	EUR 86,000	01
65K	US$ 75,930	EUR 63,500	02
55K	US$ 70,619	EUR 55,000	02
45K	US$ 55,865	EUR 46,125	04
35K	US$ 42,263	EUR 34,678	05
25K	US$ 31,151	EUR 25,071	07
15K	US$ 19,775	EUR 15,594	03

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SURVEY BY GENDER CUSTOMER SERVICES ITALY

Italy • Change Location

	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
Male	US$ 57,217	EUR 47,187	16
Female	US$ 33,660	EUR 26,882	07
N/A	US$ 54,421	EUR 40,000	02

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SURVEY BY EDUCATION CUSTOMER SERVICES ITALY

Italy • Change Location

	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
Masters Degree	US$ 50,550	EUR 39,971	07
Bachelors Degree	US$ 42,717	EUR 35,200	05
Some College	US$ 82,627	EUR 65,847	04
High School	US$ 40,781	EUR 34,047	06
Bellow H. School	US$ 39,101	EUR 33,233	03

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SURVEY BY EXPERIENCE CUSTOMER SERVICES ITALY

Italy • Change Location

	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
20+ Years	US$ 113,308	EUR 90,333	03
16-20 Years	US$ 38,068	EUR 32,000	02
12-16 Years	US$ 70,723	EUR 58,500	02
8-12 Years	US$ 40,870	EUR 32,241	09
4-8 Years	US$ 42,642	EUR 35,500	05
2-4 Years	US$ 24,981	EUR 23,250	02
1-2 Years	US$ 32,786	EUR 25,000	01
0-1 Year	US$ 38,638	EUR 32,000	01

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SURVEY BY AGES CUSTOMER SERVICES ITALY

Italy • Change Location

	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
51-56	US$ 91,276	EUR 75,500	02
45-50	US$ 47,561	EUR 39,390	01
39-44	US$ 77,837	EUR 61,333	03
33-38	US$ 44,500	EUR 36,962	08
27-32	US$ 41,068	EUR 33,633	06
22-26	US$ 23,323	EUR 17,784	01
16-21	US$ 30,869	EUR 26,750	02
N/A	US$ 54,421	EUR 40,000	02

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SURVEY BY CAREERS CUSTOMER SERVICES ITALY

Italy • Change Location

#		Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
1.	Service Delivery Manager	US$ 157,374	EUR 120,000	01
2.	Service Coordinator	US$ 66,409	EUR 55,000	01
3.	Customer Service Manager	US$ 58,777	EUR 48,166	09
4.	Other Service Career	US$ 52,568	EUR 41,400	02
5.	Repairing Service	US$ 39,057	EUR 35,000	01
6.	Package Delivery Employee	US$ 38,638	EUR 32,000	01
7.	Customer Consultant	US$ 35,424	EUR 31,018	05
8.	Assembly Service	US$ 38,058	EUR 28,000	01
9.	Cleaning Service	US$ 32,786	EUR 25,000	01
10.	Food Service	US$ 26,521	EUR 19,500	02
11.	Call Center	US$ 23,323	EUR 17,784	01

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SURVEY BY WORK CUSTOMER SERVICES ITALY

Italy • Change Location

	Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
Permanent	US$ 55,572	EUR 45,208	20
Contract	US$ 27,465	EUR 21,750	04
Part Time	US$ 38,638	EUR 32,000	01

SURVEY BY CITIES CUSTOMER SERVICES ITALY

Italy • Change Location

#		Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
1.	Florence Customer Services	US$ 75,827	EUR 60,000	02
2.	Bologna Customer Services	US$ 62,084	EUR 55,500	02
3.	Milan Customer Services	US$ 52,169	EUR 42,531	09
4.	Turin Customer Services	US$ 46,454	EUR 36,463	03
5.	Rome Customer Services	US$ 41,669	EUR 32,500	04

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SURVEY BY COUNTRIES CUSTOMER SERVICES

#		Average GROSS Salary (USD)	Average GROSS Salary	Salary profiles
1.	Switzerland Customer Services	US$ 76,629	CHF 72,012	16
2.	Australia Customer Services	US$ 63,385	AU$ 71,441	76
3.	Italy	US$ 50,397	EUR 40,926	25
4.	Germany Customer Services	US$ 49,573	EUR 40,575	28
5.	United States Customer Services	US$ 45,629	US$ 45,629	506
6.	Canada Customer Services	US$ 45,235	CA$ 47,993	121
7.	Norway Customer Services	US$ 44,372	NOK 347,936	15
8.	United Kingdom Customer Services	US$ 40,770	GBP 26,766	87
9.	Finland Customer Services	US$ 39,929	EUR 31,911	09
10.	France Customer Services	US$ 37,192	EUR 30,846	09
11.	Malaysia Customer Services	US$ 20,213	MYR 70,326	127
12.	Mexico Customer Services	US$ 19,058	MXN 333,537	11
13.	India Customer Services	US$ 14,523	INR 863,454	175