CUSTOMER SERVICES / SALARY
JAMAICA

SALARY SURVEYS

37

UPDATED
April 2024
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AVERAGE SALARY / YEAR		MOST TYPICAL SALARY / YEAR		Gross income Net (after tax) 155.02 JMD = 1 USD
1,854,457 JMD $11,963 USD		1,085,112 JMD $7,000 USD		Gross income Net (after tax) 155.02 JMD = 1 USD

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Average Salary / Customer Services / Jamaica

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Average salary for Customer Services / Jamaica is 1,854,457 JMD per year. The most typical earning is 1,085,112 JMD. All data are based on 37 salary surveys. Salaries are different between men and women. Men receive an average salary of 1,658,672 JMD. Women receive a salary of 1,953,202 JMD.

Based on education, the highest salaries receive people with High School with salary of 2,387,247 JMD. The second most paid education level is Bachelors Degree with salary of 1,658,672 JMD.

Different experiences affect earning as well. People with 2-4 Years of experience receive salary of 3,193,331 JMD. Employees with 12-16 Years of experience receive 2,573,266 JMD.

Levels / Customer Services / Jamaica (Gross JMD)

Salary Levels (JMD) per Year	Surveys	[%]
155,000 JMD - 309,899 JMD	0	n/a
310,000 JMD - 464,899 JMD	0	n/a
465,000 JMD - 774,899 JMD	2	100% 5.41%
THE MOST TYPICAL SALARY
775,100 JMD - 1,549,999 JMD	23	94.59% 62.16%
1,550,200 JMD - 2,325,099 JMD	7	32.43% 18.92%
2,325,200 JMD - 3,100,199 JMD	2	13.51% 5.41%
3,100,300 JMD - 3,875,199 JMD	1	8.11% 2.7%
3,875,400 JMD - 4,650,299 JMD	0	n/a
4,650,500 JMD - 5,425,399 JMD	1	5.41% 2.7%
5,425,600 JMD - 6,200,499 JMD	0	n/a
6,200,600 JMD - 6,975,599 JMD	0	n/a
6,975,700 JMD - 7,750,599 JMD	0	n/a
7,750,800 JMD - 8,525,699 JMD	0	n/a
8,525,900 JMD - 9,300,799 JMD	0	n/a
9,301,000 JMD - 10,075,899 JMD	0	n/a
10,076,000 JMD - 10,850,999 JMD	0	n/a
10,851,100 JMD - 11,626,099 JMD	0	n/a
11,626,200 JMD - 12,401,099 JMD	0	n/a
12,401,300 JMD - 13,176,199 JMD	0	n/a
13,176,400 JMD - 13,951,299 JMD	0	n/a
13,951,400 JMD - 14,726,399 JMD	0	n/a
14,726,500 JMD - 15,501,499 JMD	0	n/a
15,501,600 JMD - 16,276,499 JMD	1	2.7% 2.7%
16,276,700 JMD - 17,051,599 JMD	0	n/a
17,051,800 JMD - 17,826,699 JMD	0	n/a
17,826,800 JMD - 18,601,799 JMD	0	n/a
18,601,900 JMD - 19,376,899 JMD	0	n/a
19,377,000 JMD - 20,151,899 JMD	0	n/a
20,152,100 JMD - 20,926,999 JMD	0	n/a
20,927,200 JMD - 21,702,099 JMD	0	n/a
21,702,300 JMD - 22,477,199 JMD	0	n/a
22,477,300 JMD - 23,252,299 JMD	0	n/a
HIGH SALARIES
23,252,400 JMD - 24,802,399 JMD	0	n/a
24,802,600 JMD - 26,352,599 JMD	0	n/a
26,352,700 JMD - 27,902,699 JMD	0	n/a
27,902,900 JMD - 29,452,899 JMD	0	n/a
29,453,100 JMD - 31,003,099 JMD	0	n/a
31,003,200 JMD - 32,553,199 JMD	0	n/a
32,553,400 JMD - 34,103,399 JMD	0	n/a
34,103,500 JMD - 35,653,499 JMD	0	n/a
35,653,700 JMD - 37,203,699 JMD	0	n/a
37,203,900 JMD - 38,753,899 JMD	0	n/a
38,754,000 JMD - 54,255,599 JMD	0	n/a

Gender / Customer Services / Jamaica (Gross JMD)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	25	1,953,202 JMD
2	Men	12	1,658,672 JMD

Education / Customer Services / Jamaica (Gross JMD)

#		Surveys
1	High School	12	2,387,247 JMD
2	Bachelors Degree	10	1,658,672 JMD
3	Some College	14	1,596,665 JMD
4	Masters Degree	1	1,038,607 JMD

Experience / Customer Services / Jamaica (Gross JMD)

#		Surveys
1	2-4 Years	7	3,193,331 JMD
2	12-16 Years	4	2,573,266 JMD
3	8-12 Years	1	1,937,700 JMD
4	16-20 Years	2	1,689,675 JMD
5	4-8 Years	8	1,596,665 JMD
6	0-1 Year	8	1,286,633 JMD
7	1-2 Years	7	1,069,610 JMD

Age / Customer Services / Jamaica (Gross JMD)

#		Surveys
1	26-30	8	3,317,344 JMD
2	36-40	5	2,573,266 JMD
3	41-45	1	1,705,176 JMD
4	31-35	5	1,271,131 JMD
5	21-25	16	1,193,623 JMD
6	14-20	2	1,038,607 JMD

Work Type / Customer Services / Jamaica (Gross JMD)

#		Surveys
1	Contract	6	3,441,356 JMD
2	Self Employed	1	2,418,250 JMD
3	Permanent	29	1,534,659 JMD
4	Part Time	1	1,085,112 JMD

Cities / Customer Services / Jamaica (Gross JMD)

#		Surveys		AVERAGE SALARY / YEAR
1	Kingston	28	1,953,202 JMD
2	--Other--	9	1,550,160 JMD

Careers / Customer Services / Jamaica (Gross JMD)

#		Surveys
1	Call Center Manager	2	4,014,916 JMD
2	Call Center	18	2,216,729 JMD
3	Customer Service Manager	2	1,689,675 JMD
4	Other Service Career	5	1,426,147 JMD
5	Customer Consultant	7	1,069,610 JMD
6	Postman	1	1,038,607 JMD
7	Food Service	1	1,007,604 JMD
8	Service Coordinator	1	790,582 JMD

People's individual salary examples (surveys)

Salesforce Dmin

Posted 10 January 2022
Key knowledge and tasks

"Customer Relationship Management admin for sales and service
Certified in Sales Marketing, Customer Service."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Masters Degree	1-2 Years	Expert	1,034,300 JMD

Postal Clerk

Posted 15 September 2021
Key knowledge and tasks

"Sell Stamps."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	12-16 Years	Intermediate	1,034,300 JMD

Brand Advocate

Posted 28 January 2021
Key knowledge and tasks

"8 cxc passes 
2 Cape passes."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	2-4 Years	n/a	1,140,800 JMD

Training Manager

Posted 28 May 2020
Key knowledge and tasks

"Testing to see how my salary stacks up."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	4-8 Years	n/a	3,340,000 JMD

Customer Representative

Posted 02 May 2020
Key knowledge and tasks

"Order fulfillment, basic computer knowledge, written and verbal communication."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	2-4 Years	n/a	15,586,600 JMD

Operations Manager

Posted 31 March 2020
Key knowledge and tasks

"Expert in collaboration and managing processes to improve overall operations. These include oversight of Training, Quality and Logistical processes associated with the production efficiency."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	12-16 Years	n/a	4,675,900 JMD

Quality Analyst

Posted 02 March 2020
Key knowledge and tasks

"Customer service, train and develop, manage."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Bachelors Degree	4-8 Years	n/a	1,389,400 JMD

Admin Assistant

Posted 09 December 2019
Key knowledge and tasks

"Customer service."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	12-16 Years	n/a	1,704,900 JMD

Waitress, Hostess, Cashier And Bartender All At Once

Posted 19 November 2019
Key knowledge and tasks

"Working in a popular Japanese restuarant over by it main bar where I would greet guest seat them take their order go ahead place their order on the system go to the kitchen collect their order take it to them if they should need any cocktail I would have to mix it for them and when their finish present their bill and cash it out of the system."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	0-1 Year	n/a	1,004,700 JMD

Customer Service Rep

Posted 19 August 2019
Key knowledge and tasks

"Taking calls and fixing customers issues."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	4-8 Years	n/a	1,136,600 JMD

Customer Relations Officer

Posted 11 July 2019
Key knowledge and tasks

"I handle customer accounts, do quotes, process orders, resolve issues and respond to inquiries."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Bachelors Degree	4-8 Years	n/a	1,091,200 JMD

Customer Service Representative

Posted 13 May 2019
Key knowledge and tasks

"Answer telephone
Data Entry
Processing Transactions."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	2-4 Years	n/a	1,136,600 JMD

Customer Service Representative

Posted 23 April 2019
Key knowledge and tasks

"Ordering and tracking part for customer. Monitor the workshop. Assist technician with trouble shooting."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	4-8 Years	n/a	796,600 JMD

Investor Services Officer

Posted 10 March 2019
Key knowledge and tasks

"Prepare ststemnts."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Bachelors Degree	1-2 Years	n/a	1,136,600 JMD

Teller

Posted 15 January 2019
Key knowledge and tasks

"-SPEAKING TO CUSTOMERS
-CASHING OUT TRANSACTION."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Bachelors Degree	2-4 Years	n/a	1,363,800 JMD

Recruiter

Posted 20 October 2018
Key knowledge and tasks

"I work for an outsourced company to contact persons in the States to offer them job opportunities with fortune 500 companies."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	1-2 Years	n/a	1,001,200 JMD

Collection Agents

Posted 12 June 2018
Key knowledge and tasks

"I take inbound and outbound calls to help people set up payments on past due accounts."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	0-1 Year	n/a	870,600 JMD

Team Leader

Posted 07 June 2018
Key knowledge and tasks

"To aid in customer complaints."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	2-4 Years	n/a	642,500 JMD

Customer Service Representative

Posted 30 April 2018
Key knowledge and tasks

"Chat and email support."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Bachelors Degree	4-8 Years	n/a	2,241,800 JMD

Supervisor

Posted 23 January 2018
Key knowledge and tasks

"Lead a team of representatives providing customer service. Coach and mentor."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	4-8 Years	n/a	1,743,600 JMD

Csr

Posted 28 December 2017
Key knowledge and tasks

"Customer Service Representative."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	Some College	4-8 Years	n/a	1,087,000 JMD

Agent

Posted 19 September 2017
Key knowledge and tasks

"Customer care Agent, in charge of the attendance of incoming calls from different client segments."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	1-2 Years	n/a	756,600 JMD

Nail Technician

Posted 23 August 2017
Key knowledge and tasks

"Provide basic nail care services to male and female."

City	Education	Experience	Knowledge	Gross salary / year
Kingston	High School	16-20 Years	n/a	2,415,500 JMD

CUSTOMER SERVICES / SALARY JAMAICA

37

1,854,457 JMD

1,085,112 JMD

Average Salary / Customer Services / Jamaica

Levels / Customer Services / Jamaica (Gross JMD)

Gender / Customer Services / Jamaica (Gross JMD)

Education / Customer Services / Jamaica (Gross JMD)

Experience / Customer Services / Jamaica (Gross JMD)

Age / Customer Services / Jamaica (Gross JMD)

Work Type / Customer Services / Jamaica (Gross JMD)

Cities / Customer Services / Jamaica (Gross JMD)

Careers / Customer Services / Jamaica (Gross JMD)

People's individual salary examples (surveys)

CUSTOMER SERVICES / SALARY
JAMAICA