Customer Services (Malaysia)
SALARY PROFILES
127
AVG. GROSS SALARY ($)
US$ 20,213
AVG. GROSS SALARY
MYR 70,326
AVG. NET SALARY
MYR 55,221
UPDATED: 05 Aug 2019
Difference gross vs. net (take home):
21%
What is average salary for Customer Services in Malaysia?Based on our survey (127 individual salary profiles) average GROSS salary for Customer Services in Malaysia is MYR 70,326. Average NET salary is MYR 55,221. The most frequent GROSS salary is MYR 46,769. The most frequent education is Bachelors Degree. The most frequent experience are 4-8 Years.
Salary profiles from individual employees for Customer Services in MalaysiaBelow is the list of 127 individual salary profiles - all added on this website.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(100/100) MANAGER, CLIENT SUCCESSPosted: 05 Aug 2019
Some College, 4-8 years:
"Managing a team of customer support. Ensuring all training and understanding is on the highest.
Developing training materials and course for internal and clientele"
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(99/100) CUSTOMER SERVICEPosted: 08 Mar 2019
Bachelors Degree, 2-4 years:
"Customer Service Korea"
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(98/100) QUALITY ASSURANCEPosted: 07 Mar 2019
High School, 2-4 years:
"Evaluation of calls and emails. Analysis of Customer Satisfaction"
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(97/100) CUSTOMER SERVICEPosted: 28 Jan 2019
Some College, 8-12 years:
"Address consumer concern"
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(96/100) CUSTOMER SERVICE REPRESENTATIVEPosted: 15 Jan 2019
High School, 2-4 years:
"Regus > In Charge of the Center> take care of clients business> attend phone calls and email > Operation"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(95/100) SENIOR QAPosted: 10 Jan 2019
Some College, 2-4 years:
"Working as QA since 2017 and i am korean"
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(94/100) INCIDENT CONTROL ANAYLISTPosted: 29 Dec 2018
Some College, 1-2 years:
"Supporting customer’a service level agreement"
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(93/100) MANAGER - LEARNING AND DEVELOPMENTPosted: 28 Dec 2018
Bachelors Degree, 12-16 years:
"Learning and Development management"
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(92/100) CUSTOMER SERVICE REPRESENTATIVEPosted: 21 Dec 2018
High School, 4-8 years:
"Attend phone call, associated with client's needs,"
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(91/100) SENIOR PRODUCT ENGINEERPosted: 08 Aug 2018
Some College, 12-16 years:
"provide machine installation and trouble shooting"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(90/100) HAIR STYLISTPosted: 22 Jul 2018
Some College, 20+ years:
"Artistic driven all day"
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(89/100) CUSTOMER SERVICE REPRESENTATIVEPosted: 26 Jun 2018
High School, 4-8 years:
"Take care of regus centre..from sales to operation and customer service"
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(88/100) CS EXECPosted: 29 May 2018
Bachelors Degree, 1-2 years:
"Everything that involves after sales support"
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(87/100) PRINCIPAL DELIVERY MANAGEMENTPosted: 17 May 2018
Bachelors Degree, 12-16 years:
"Responsible for the overall account health and delivery of products and services to the customer"
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(86/100) CUSTOMER SERVICE ASSISTANTPosted: 17 May 2018
High School, 1-2 years:
"Customer Service cum Operations Assistant"
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(85/100) SERVICE DESK SUPERVISORPosted: 01 May 2018
Bachelors Degree, 2-4 years:
"Managing desk and people"
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(84/100) ASSISTANT CUSTOMER SERVICE MANAGERPosted: 17 Apr 2018
Some College, 4-8 years:
"team lead, after sales and service"
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(83/100) CUSTOMER SERVICE MANAGERPosted: 10 Mar 2018
Bachelors Degree, 16-20 years:
"Order management, inventory management"
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(82/100) IT SUPPORTPosted: 10 Mar 2018
Some College, 12-16 years:
"IT support, consultation and training"
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(81/100) QUALITY ASSURANCEPosted: 20 Feb 2018
Some College, 4-8 years:
"Monitor agents call and livechat"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(80/100) CUSTOMER SERVICE OFFICERPosted: 29 Jan 2018
High School, 4-8 years:
"Handle Inbound call, email and livechat"
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(79/100) CSRPosted: 15 Jan 2018
Some College, 0-1 year:
"handle calls inbound and some sales.travelling field"
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(78/100) CUSTOMER SERVICE MANAGERPosted: 23 Nov 2017
Bachelors Degree, 4-8 years:
"customer service customer service customer service customer service customer service customer service customer service customer service customer service"
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(77/100) PART TIMEPosted: 09 Nov 2017
Some College, 0-1 year:
"i need a part time job in cyberjaya am a college student"
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(76/100) CUSTOMER SERVICE EXECPosted: 02 Nov 2017
Bachelors Degree, 12-16 years:
"Order Management, Supply Chain and customer service"
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(75/100) CARELINE ASSISTANTPosted: 31 Oct 2017
Bachelors Degree, 0-1 year:
"handling inbound, assist customer inbound request"
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(74/100) FREELANCERPosted: 23 Sep 2017
High School, 0-1 year:
"-customer service which is accepting customer call
-Help customer with their task in term of writing of report, essay and articles"
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(73/100) CUSTOMER SERVICEPosted: 11 Sep 2017
Bachelors Degree, 4-8 years:
"Inbound and outbound call support"
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(72/100) GUEST SERVICE ASSISTANTPosted: 23 Aug 2017
Bachelors Degree, 20+ years:
"- Check in/ Check out
- Handle guest complaint
-Handle Email
- inbound / outbound call
- Make Reservation"
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(71/100) TEAM LEADERPosted: 27 Jul 2017
Masters Degree, 4-8 years:
"Team Leader in Call Centre... Managing team of 10 Officers"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(70/100) CALL CENTERPosted: 20 Jun 2017
Some College, 4-8 years:
"- Conduct training for new staff
- Ensure all customer and staff inquiries are properly attended
- Personnel duties
- Prepare report on monthly basis
- Other assigned job"
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(69/100) CALL CENTER MANAGERPosted: 03 Jun 2017
Masters Degree, 12-16 years:
"call center manager for international professional membership organization supporting oil and gas industry professionals"
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(68/100) OTHER SERVICE CAREERPosted: 26 May 2017
Bachelors Degree, 4-8 years:
"senior analyst processing japa region"
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(67/100) FOOD SERVICEPosted: 16 May 2017
High School, 0-1 year:
"coffee shop, service, part time, Saturday and Sunday"
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(66/100) FOOD SERVICEPosted: 27 Apr 2017
Bachelors Degree, 0-1 year:
"coffee barista, making coffee, controlling quality, improving recipe"
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(65/100) CALL CENTERPosted: 25 Apr 2017
High School, 2-4 years:
"manage hotel inbound and outbound call"
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(64/100) FOOD SERVICEPosted: 02 Apr 2017
Bachelors Degree, 20+ years:
"jot down all the food orders from customers"
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(63/100) SERVICE DELIVERY MANAGERPosted: 19 Mar 2017
Some College, 12-16 years:
"Work with client on new business requests and ensuring organization organic growth. Ensure issues are addressed in a timely manner."
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(62/100) SERVICE COORDINATORPosted: 20 Feb 2017
Bachelors Degree, 4-8 years:
"Provide quotation. Check availability of stock. Search part. Proceed customer's order. Monitor delivery. Coordinate internal and external."
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(61/100) CALL CENTERPosted: 07 Aug 2016
Bachelors Degree, 2-4 years:
"It stuff fixing stuff, server network software,"
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(60/100) CUSTOMER SERVICE MANAGERPosted: 02 Aug 2016
Some College, 16-20 years:
"Support Order Processing, Trouble shoot and support various Customer Problems"
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(59/100) CALL CENTER MANAGERPosted: 29 Jun 2016
Masters Degree, 4-8 years:
"Project Manager - managing a team of 100 customer service advocates"
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(58/100) SERVICE COORDINATORPosted: 01 Feb 2016
Bellow H. School, 2-4 years:
"1) answer calls
2) respond timely
3) provide details
4) client resolution"
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(57/100) OTHER SERVICE CAREERPosted: 17 Jan 2016
Masters Degree, 16-20 years:
"Senior Vice President Operations"
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(56/100) CLEANING SERVICEPosted: 03 Dec 2015
Bachelors Degree, 1-2 years:
"Industrial Laundry. customer service officer"
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(55/100) CUSTOMER SERVICE MANAGERPosted: 30 Nov 2015
High School, 1-2 years:
"attending to customers' enquiries and ensuring we provide the best and prompt services. It is also our responsibility to our company's goal. Regular staff meeting is important to address any work problem."
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(54/100) SERVICE COORDINATORPosted: 08 Oct 2015
Some College, 16-20 years:
"sourcing, indoor sales, follow up"
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(53/100) CUSTOMER CONSULTANTPosted: 02 Oct 2015
Bachelors Degree, 4-8 years:
"incident management managing high priority IT incidents"
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(52/100) OTHER SERVICE CAREERPosted: 16 Apr 2015
Bellow H. School
education, 16-20 years
of experience.
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(51/100) CALL CENTERPosted: 30 Mar 2015
Bachelors Degree
education, 0-1 year
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(50/100) SERVICE COORDINATORPosted: 08 Mar 2015
Some College
education, 8-12 years
of experience.
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(49/100) CUSTOMER SERVICE MANAGERPosted: 03 Mar 2015
Bachelors Degree
education, 2-4 years
of experience.
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(48/100) FOOD SERVICEPosted: 20 Jan 2015
Some College, 0-1 year:
"serve food, give menu clean, and wipe table, wash dishes, greet customers, check stock"
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(47/100) CALL CENTER MANAGERPosted: 19 Nov 2014
Bachelors Degree, 12-16 years:
"Program and team management, project implementation, client management"
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(46/100) CALL CENTER MANAGERPosted: 09 Nov 2014
Bachelors Degree, 16-20 years:
"Contact Center Management - site, project, client, and operations management"
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(45/100) CUSTOMER SERVICE MANAGERPosted: 29 Oct 2014
Bachelors Degree
education, 2-4 years
of experience.
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(44/100) SERVICE COORDINATORPosted: 26 Oct 2014
Bachelors Degree
education, 0-1 year
of experience.
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(43/100) OTHER SERVICE CAREERPosted: 24 Oct 2014
Masters Degree
education, 12-16 years
of experience.
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(42/100) CALL CENTERPosted: 20 Oct 2014
Masters Degree
education, 4-8 years
of experience.
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(41/100) CALL CENTER MANAGERPosted: 17 Oct 2014
High School
education, 2-4 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(40/100) CALL CENTERPosted: 16 Oct 2014
Bachelors Degree
education, 4-8 years
of experience.
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(39/100) CALL CENTERPosted: 07 Oct 2014
Bachelors Degree
education, 0-1 year
of experience.
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(38/100) CUSTOMER CONSULTANTPosted: 19 Sep 2014
Bachelors Degree
education, 4-8 years
of experience.
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(37/100) CUSTOMER CONSULTANTPosted: 18 Sep 2014
Some College
education, 2-4 years
of experience.
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(36/100) OTHER SERVICE CAREERPosted: 01 Sep 2014
Some College
education, 2-4 years
of experience.
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(35/100) SERVICE DELIVERY MANAGERPosted: 27 Aug 2014
Bachelors Degree
education, 12-16 years
of experience.
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(34/100) OTHER SERVICE CAREERPosted: 22 Aug 2014
Some College
education, 0-1 year
of experience.
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(33/100) CUSTOMER SERVICE MANAGERPosted: 19 Aug 2014
High School
education, 4-8 years
of experience.
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(32/100) CALL CENTERPosted: 12 Aug 2014
Masters Degree
education, 2-4 years
of experience.
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(31/100) SERVICE COORDINATORPosted: 11 Aug 2014
Bachelors Degree
education, 1-2 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(30/100) CALL CENTERPosted: 30 Jul 2014
Bachelors Degree
education, 8-12 years
of experience.
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(29/100) CUSTOMER SERVICE MANAGERPosted: 21 Jul 2014
Bachelors Degree
education, 16-20 years
of experience.
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(28/100) CUSTOMER CONSULTANTPosted: 20 Jul 2014
Bachelors Degree
education, 1-2 years
of experience.
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(27/100) SERVICE COORDINATORPosted: 18 Jul 2014
Bachelors Degree
education, 0-1 year
of experience.
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(26/100) CUSTOMER CONSULTANTPosted: 26 Jun 2014
Some College
education, 2-4 years
of experience.
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(25/100) CLEANING SERVICEPosted: 26 Jun 2014
Masters Degree
education, 2-4 years
of experience.
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(24/100) CALL CENTERPosted: 13 Jun 2014
Bachelors Degree
education, 4-8 years
of experience.
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(23/100) OTHER SERVICE CAREERPosted: 03 Jun 2014
Bachelors Degree
education, 1-2 years
of experience.
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(22/100) CALL CENTERPosted: 31 May 2014
Some College
education, 2-4 years
of experience.
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(21/100) FOOD SERVICEPosted: 22 May 2014
Some College
education, 2-4 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(20/100) CUSTOMER SERVICE MANAGERPosted: 28 Apr 2014
Bachelors Degree
education, 4-8 years
of experience.
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(19/100) CUSTOMER CONSULTANTPosted: 29 Mar 2014
Bachelors Degree
education, 1-2 years
of experience.
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(18/100) OTHER SERVICE CAREERPosted: 20 Mar 2014
High School
education, 1-2 years
of experience.
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(17/100) OTHER SERVICE CAREERPosted: 25 Feb 2014
Bachelors Degree
education, 4-8 years
of experience.
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(16/100) CUSTOMER SERVICE MANAGERPosted: 16 Feb 2014
Some College
education, 8-12 years
of experience.
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(15/100) SERVICE COORDINATORPosted: 11 Feb 2014
Masters Degree
education, 2-4 years
of experience.
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(14/100) CUSTOMER SERVICE MANAGERPosted: 11 Feb 2014
High School
education, 4-8 years
of experience.
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(13/100) CUSTOMER CONSULTANTPosted: 06 Feb 2014
Bellow H. School
education, 2-4 years
of experience.
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(12/100) CALL CENTERPosted: 28 Jan 2014
Bachelors Degree
education, 0-1 year
of experience.
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(11/100) CUSTOMER CONSULTANTPosted: 14 Jan 2014
Bachelors Degree
education, 8-12 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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(10/100) CUSTOMER CONSULTANTPosted: 27 Nov 2013
Bachelors Degree
education, 12-16 years
of experience.
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(9/100) OTHER SERVICE CAREERPosted: 16 Nov 2013
Some College
education, 4-8 years
of experience.
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(8/100) OTHER SERVICE CAREERPosted: 16 Oct 2013
Bachelors Degree
education, 2-4 years
of experience.
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(7/100) CUSTOMER SERVICE MANAGERPosted: 20 Jun 2013
Bachelors Degree
education, 4-8 years
of experience.
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(6/100) OTHER SERVICE CAREERPosted: 09 Oct 2012
High School
education, 12-16 years
of experience.
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(5/100) CALL CENTERPosted: 01 Jul 2012
Bachelors Degree
education, 12-16 years
of experience.
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(4/100) CUSTOMER CONSULTANTPosted: 24 May 2012
High School
education, 1-2 years
of experience.
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(3/100) CALL CENTER MANAGERPosted: 22 May 2012
Masters Degree
education, 0-1 year
of experience.
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(2/100) CALL CENTERPosted: 02 May 2012
Some College
education, 2-4 years
of experience.
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(1/100) CUSTOMER CONSULTANTPosted: 25 Apr 2012
Bachelors Degree
education, 1-2 years
of experience.
HOW MUCH TO PAY EMPLOYEES?
WHAT SALARY SHOULD YOU ASK FOR?
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This salary report contains various tables and charts
to represent how different careers, cities,
education, experience,
age, gender,
etc. affect salaries.
SURVEY BY LEVELS CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Salary levels | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles (frequency) |
|---|---|---|---|
| 155K | US$ 150,666 | MYR 500,000 |
01
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| 125K | US$ 122,127 | MYR 370,000 |
01
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| 115K | US$ 111,493 | MYR 370,000 |
01
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| 85K | US$ 86,632 | MYR 360,000 |
01
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| 65K | US$ 65,690 | MYR 256,519 |
03
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| 55K | US$ 56,380 | MYR 170,000 |
02
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| 45K | US$ 44,296 | MYR 147,000 |
02
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| 35K | US$ 36,199 | MYR 122,405 |
09
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| 25K | US$ 25,028 | MYR 91,815 |
16
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| 15K | US$ 13,798 | MYR 46,769 |
52
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| 8K | US$ 8,051 | MYR 28,639 |
28
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| 4K | US$ 4,152 | MYR 17,866 |
06
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| 1K | US$ 1,242 | MYR 5,500 |
02
|
| Less | US$ 384 | MYR 1,700 |
03
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SURVEY BY GENDER CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| Male | US$ 21,471 | MYR 78,487 | 58 |
| Female | US$ 17,087 | MYR 59,748 | 47 |
| N/A | US$ 23,575 | MYR 71,409 | 22 |
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SURVEY BY EDUCATION CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| Masters Degree | US$ 24,685 | MYR 88,642 | 14 |
| Bachelors Degree | US$ 23,862 | MYR 80,343 | 62 |
| Some College | US$ 15,490 | MYR 58,593 | 29 |
| High School | US$ 13,608 | MYR 47,082 | 18 |
| Bellow H. School | US$ 11,960 | MYR 40,619 | 04 |
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SURVEY BY EXPERIENCE CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| 20+ Years | US$ 7,085 | MYR 25,750 | 04 |
| 16-20 Years | US$ 48,018 | MYR 177,782 | 07 |
| 12-16 Years | US$ 32,266 | MYR 114,603 | 19 |
| 8-12 Years | US$ 30,685 | MYR 95,525 | 12 |
| 4-8 Years | US$ 15,049 | MYR 54,051 | 29 |
| 2-4 Years | US$ 20,169 | MYR 69,659 | 26 |
| 1-2 Years | US$ 8,981 | MYR 31,191 | 12 |
| 0-1 Year | US$ 8,483 | MYR 28,183 | 18 |
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SURVEY BY AGES CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| 57-62 | US$ 9,488 | MYR 38,000 | 01 |
| 45-50 | US$ 25,243 | MYR 100,000 | 03 |
| 39-44 | US$ 48,555 | MYR 170,330 | 09 |
| 33-38 | US$ 33,648 | MYR 125,612 | 13 |
| 27-32 | US$ 16,189 | MYR 58,818 | 35 |
| 22-26 | US$ 9,628 | MYR 33,855 | 29 |
| 16-21 | US$ 16,195 | MYR 54,406 | 15 |
| N/A | US$ 23,575 | MYR 71,409 | 22 |
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SURVEY BY CAREERS CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| # | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|---|
| 1. | Service Delivery Manager | US$ 60,174 | MYR 214,411 | 05 |
| 2. | Call Center Manager | US$ 35,733 | MYR 123,771 | 07 |
| 3. | Customer Service Manager | US$ 33,591 | MYR 113,519 | 23 |
| 4. | Repairing Service | US$ 29,963 | MYR 120,000 | 01 |
| 5. | Other Service Career | US$ 14,644 | MYR 53,467 | 22 |
| 6. | Call Center | US$ 14,589 | MYR 50,255 | 34 |
| 7. | Customer Consultant | US$ 12,662 | MYR 42,750 | 16 |
| 8. | Service Coordinator | US$ 11,859 | MYR 42,841 | 12 |
| 9. | Cleaning Service | US$ 11,093 | MYR 38,000 | 02 |
| 10. | Food Service | US$ 5,637 | MYR 20,600 | 05 |
SURVEY BY WORK CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|
| Permanent | US$ 21,511 | MYR 75,049 | 100 |
| Contract | US$ 13,350 | MYR 48,266 | 09 |
| Part Time | US$ 16,432 | MYR 55,116 | 18 |
SURVEY BY CITIES CUSTOMER SERVICES MALAYSIA
Malaysia • Change Location
| # | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | |
|---|---|---|---|---|
| 1. | Shah Alam Customer Services | US$ 28,824 | MYR 119,700 | 02 |
| 2. | Kuala Lumpur Customer Services | US$ 25,105 | MYR 85,840 | 73 |
| 3. | Johor Bahru Customer Services | US$ 14,700 | MYR 53,800 | 07 |
| 4. | Subang Jaya Customer Services | US$ 14,304 | MYR 56,914 | 07 |
| 5. | Petaling Jaya Customer Services | US$ 13,636 | MYR 45,549 | 13 |
| 6. | Kuching Customer Services | US$ 11,085 | MYR 44,055 | 05 |
| 7. | Klang Customer Services | US$ 9,263 | MYR 37,500 | 02 |
SURVEY BY COUNTRIES CUSTOMER SERVICES
| # | Average GROSS Salary (USD) | Average GROSS Salary | Salary profiles | ||
|---|---|---|---|---|---|
| 1. |  |
Australia Customer Services | US$ 63,385 | AU$ 71,441 | 76 |
| 2. |  |
Germany Customer Services | US$ 50,292 | EUR 41,152 | 27 |
| 3. |  |
United States Customer Services | US$ 45,487 | US$ 45,487 | 504 |
| 4. |  |
United Kingdom Customer Services | US$ 40,770 | GBP 26,766 | 87 |
| 5. |  |
China Customer Services | US$ 21,947 | CNY 140,100 | 56 |
| 6. |  |
Malaysia | US$ 20,213 | MYR 70,326 | 127 |
| 7. |  |
Russia Customer Services | US$ 18,726 | RUB 753,286 | 13 |
| 8. |  |
Vietnam Customer Services | US$ 10,874 | VND 229,650,000 | 26 |
| 9. |  |
Indonesia Customer Services | US$ 10,677 | IDR 137,297,228 | 12 |
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