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Malaysia • Change Location
Salary levels | Avg. gross salary (USD) | Avg. gross salary | Salary entries |
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155K | US$ 150,666 | MYR 500,000 |
01
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125K | US$ 122,127 | MYR 370,000 |
01
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115K | US$ 111,493 | MYR 370,000 |
01
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85K | US$ 86,632 | MYR 360,000 |
01
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65K | US$ 65,690 | MYR 256,519 |
03
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55K | US$ 56,380 | MYR 170,000 |
02
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45K | US$ 44,296 | MYR 147,000 |
02
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35K | US$ 35,843 | MYR 123,665 |
10
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25K | US$ 24,751 | MYR 91,356 |
17
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15K | US$ 13,885 | MYR 48,404 |
60
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8K | US$ 8,114 | MYR 29,312 |
31
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4K | US$ 4,152 | MYR 17,866 |
06
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1K | US$ 1,242 | MYR 5,500 |
02
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Less | US$ 469 | MYR 2,025 |
04
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Malaysia • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
---|---|---|---|
Men | US$ 20,769 | MYR 76,494 | 64 |
Women | US$ 16,629 | MYR 59,380 | 55 |
N/A | US$ 23,575 | MYR 71,409 | 22 |
Malaysia • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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Masters Degree | US$ 24,305 | MYR 87,800 | 15 |
Bachelors Degree | US$ 22,145 | MYR 75,745 | 72 |
Some College | US$ 15,490 | MYR 58,593 | 29 |
High School | US$ 14,587 | MYR 52,391 | 21 |
Bellow H. School | US$ 11,960 | MYR 40,619 | 04 |
Customer Services workers holding Masters Degree degrees enjoy the highest average gross salaries in Malaysia. With an earned Masters Degree, they grosses MYR 87,800. While Customer Services workers with Bellow H. School education earn the least, with an average gross income of MYR 40,619. This is 103.22% lower of what Masters Degree degree holders earn.
Malaysia • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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20+ Years | US$ 7,085 | MYR 25,750 | 04 |
16-20 Years | US$ 48,018 | MYR 177,782 | 07 |
12-16 Years | US$ 32,266 | MYR 114,603 | 19 |
8-12 Years | US$ 28,355 | MYR 90,374 | 14 |
4-8 Years | US$ 15,035 | MYR 55,294 | 35 |
2-4 Years | US$ 19,624 | MYR 68,326 | 28 |
1-2 Years | US$ 8,915 | MYR 31,376 | 13 |
0-1 Year | US$ 9,348 | MYR 32,666 | 21 |
Customer Services workers in Malaysia with more years of work experience outperform their counterparts with less experience. Workers with 16-20 Years of experience earn a gross average of MYR 177,782 compared to MYR 25,750 for their counterparts with 20+ Years of experience. The difference between workers with 16-20 Years of experience and 20+ Years is 577.74%.
Malaysia • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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57-62 | US$ 9,488 | MYR 38,000 | 01 |
45-50 | US$ 25,243 | MYR 100,000 | 03 |
39-44 | US$ 46,963 | MYR 166,797 | 10 |
33-38 | US$ 32,600 | MYR 122,068 | 14 |
27-32 | US$ 15,453 | MYR 56,937 | 41 |
22-26 | US$ 10,172 | MYR 37,031 | 35 |
16-21 | US$ 16,195 | MYR 54,406 | 15 |
N/A | US$ 23,575 | MYR 71,409 | 22 |
Malaysia • Change Location
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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1. | Service Delivery Manager | US$ 60,174 | MYR 214,411 | 05 |
2. | Call Center Manager | US$ 35,733 | MYR 123,771 | 07 |
3. | Customer Service Manager | US$ 30,649 | MYR 105,739 | 28 |
4. | Repairing Service | US$ 29,963 | MYR 120,000 | 01 |
5. | Other Service Career | US$ 14,644 | MYR 53,467 | 22 |
6. | Call Center | US$ 14,463 | MYR 50,720 | 38 |
7. | Customer Consultant | US$ 12,279 | MYR 42,686 | 19 |
8. | Service Coordinator | US$ 11,571 | MYR 42,130 | 13 |
9. | Cleaning Service | US$ 11,093 | MYR 38,000 | 02 |
10. | Food Service | US$ 7,599 | MYR 29,166 | 06 |
In Malaysia economy, Service Delivery Manager is on the top list of highest earners, earning an average gross salary of MYR 214,411. Call Center Manager and Customer Service Manager follow, earning MYR 123,771 and MYR 105,739, respectively. Food Service earn a gross annual average of MYR 29,166, while Cleaning Service earn MYR 38,000. The gap between the lowest and the highest paid careers is 691.87%.
Malaysia • Change Location
Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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Permanent | US$ 20,586 | MYR 72,761 | 113 |
Contract | US$ 14,046 | MYR 51,840 | 10 |
Part Time | US$ 16,432 | MYR 55,116 | 18 |
Malaysia • Change Location
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | |
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1. | Shah Alam Customer Services in Shah Alam | US$ 25,018 | MYR 103,800 | 03 |
2. | Kuala Lumpur Customer Services in Kuala Lumpur | US$ 23,760 | MYR 82,388 | 83 |
3. | Johor Bahru Customer Services in Johor Bahru | US$ 14,700 | MYR 53,800 | 07 |
4. | Subang Jaya Customer Services in Subang Jaya | US$ 14,304 | MYR 56,914 | 07 |
5. | Petaling Jaya Customer Services in Petaling Jaya | US$ 13,792 | MYR 47,476 | 15 |
6. | Kuching Customer Services in Kuching | US$ 11,085 | MYR 44,055 | 05 |
7. | Klang Customer Services in Klang | US$ 9,263 | MYR 37,500 | 02 |
# | Avg. gross salary (USD) | Avg. gross salary | Salary entries | ||
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1. | ![]() |
Australia Customer Services in Australia | US$ 60,963 | AU$ 69,092 | 82 |
2. | ![]() |
Germany Customer Services in Germany | US$ 51,211 | EUR 42,451 | 38 |
3. | ![]() |
United States Customer Services | US$ 45,677 | US$ 45,677 | 544 |
4. | ![]() |
United Kingdom Customer Services in United Kingdom | US$ 39,658 | GBP 26,243 | 94 |
5. | ![]() |
China Customer Services in China | US$ 23,503 | CNY 151,343 | 60 |
6. | ![]() |
Malaysia | US$ 19,592 | MYR 69,025 | 141 |
7. | ![]() |
Russia Customer Services in Russia | US$ 18,276 | RUB 790,170 | 16 |
8. | ![]() |
Vietnam Customer Services in Vietnam | US$ 13,766 | VND 300,906,060 | 33 |
9. | ![]() |
Indonesia Customer Services in Indonesia | US$ 9,636 | IDR 124,992,046 | 16 |
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(44/44) OPERATIONS EXECUTIVEPosted: 22 Dec 2020
Bachelors Degree, 4-8 years:
"Import and export shipment handling
Order processing
Monthly data analysis and reports."
Individual GROSS salary:
MYR 72,000
US$ 17,406
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(43/44) MERCHANT ACQUIRING SUPPORTPosted: 20 Dec 2020
Bachelors Degree, 4-8 years:
"Manage e-wallet merchants accounts, including onboarding and internal reporting."
Individual GROSS salary:
MYR 45,840
US$ 11,082
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(42/44) CUSTOMER SERVICE SPECIALISTPosted: 02 Dec 2020
Bachelors Degree, 2-4 years:
"Customer service officer, travel sales consultant ."
Individual GROSS salary:
MYR 48,000
US$ 11,604
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(41/44) MANAGERPosted: 04 Oct 2020
Bachelors Degree, 4-8 years:
"Tasks
i. Helping to develop and implement customer service policies in an organisation
ii. Finding ways to measure customer satisfaction and improve services
iii. Managing a team of customer service staff
iv. Handling face-to-face enquiries from customers.
v. Developing feedback or complaints procedures for customers to use
vi. Investigating and solving customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants
Skills
i. Communication skills that allow you to inform, help and advice customers clearly and to liaise effectively with other professionals
ii. Listening skills, to understand exactly what customers require
iii. Confidence, patience, politeness, tact and diplomacy, and problem-solving skills
when dealing with difficult situations
iv. Motivational skills and an ability to supervise and lead a team of customer service assistants
v. Creative thinking, to be able to come up with new ideas to improve customer service standards and good personal presentation, especially when face-to-face with customers
Technology Skills
i. Computer literacy in order to type up reports, results and details of customer interaction
ii. Access software to remote access call centre software
iii. Customer relationship management CRM software have to know database Systems Corp Microsoft Dynamics and able to use Microsoft Excel, Words and power point."
Individual GROSS salary:
MYR 3,000
US$ 725
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(40/44) SOFTWARE PROJECT CONSULTANTPosted: 05 Aug 2020
Bachelors Degree, 0-1 year:
"- providing Business Requirements Scoping (BRS) for clients to determine their desired software requirements
- configuration of software upon completion of BRS
- usage of MS Excel, Power Query, and MSSQL for ETL purposes, data migration testing, and automation of tasks
- providing End User Training and User Acceptance Tests to familiarize clients with the software
- closing projects before the end of a projected timeline."
Individual GROSS salary:
MYR 44,000
US$ 10,637
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(39/44) CUSTOMER EXPERIENCE REPRESENTATIVEPosted: 04 Jun 2020
Bachelors Degree, 1-2 years:
"Public administration."
Individual GROSS salary:
MYR 33,600
US$ 8,123
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(38/44) CUSTOMER SERVICE EXECUTIVEPosted: 29 Feb 2020
Bachelors Degree, 8-12 years:
"International Compliance Act certification
Dangerous Good Transportation IATA Certification."
Individual GROSS salary:
MYR 37,200
US$ 8,993
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(37/44) SENIOR TEAM LEADERPosted: 20 Feb 2020
High School, 8-12 years:
"People management and meeting targets."
Individual GROSS salary:
MYR 81,744
US$ 19,762
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(36/44) CUSTOMER SERVICEPosted: 19 Jan 2020
Bachelors Degree, 0-1 year:
"Accept calls and resolve customers issues."
Individual GROSS salary:
MYR 84,000
US$ 20,307
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(35/44) GLOBAL CUSTOMER SERVICE MANAGERPosted: 07 Jan 2020
High School, 4-8 years:
"Strategy Planning
Budgeting
Leadership
People Management."
Individual GROSS salary:
MYR 135,000
US$ 32,636
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(34/44) RELATIONSHIP MANAGERPosted: 03 Oct 2019
Bachelors Degree, 2-4 years:
"Main focus is on immigration services."
Individual GROSS salary:
MYR 54,000
US$ 13,483
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(33/44) MANAGER, CLIENT SUCCESSPosted: 05 Aug 2019
Some College, 4-8 years:
"Managing a team of customer support. Ensuring all training and understanding is on the highest.
Developing training materials and course for internal and clientele."
Individual GROSS salary:
MYR 97,800
US$ 24,420
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(32/44) OPERATIONS MANAGERPosted: 01 Aug 2019
Masters Degree, 4-8 years:
"Utility Company In House CS."
Individual GROSS salary:
MYR 76,000
US$ 18,976
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(31/44) SERVICE DESK ANALYSTPosted: 08 May 2019
High School, 4-8 years:
"Provide IT assistance to users and company."
Individual GROSS salary:
MYR 36,000
US$ 8,989
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(30/44) CUSTOMER SERVICE ADVISORPosted: 23 Apr 2019
Bachelors Degree, 0-1 year:
"Provide customer service support through voice and non-voice."
Individual GROSS salary:
MYR 50,700
US$ 12,659
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(29/44) CUSTOMER SERVICEPosted: 08 Mar 2019
Bachelors Degree, 2-4 years:
"Customer Service Korea."
Individual GROSS salary:
MYR 128,250
US$ 32,023
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(28/44) QUALITY ASSURANCEPosted: 07 Mar 2019
High School, 2-4 years:
"Evaluation of calls and emails. Analysis of Customer Satisfaction."
Individual GROSS salary:
MYR 38,400
US$ 9,588
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(27/44) CUSTOMER SERVICEPosted: 28 Jan 2019
Some College, 8-12 years:
"Address consumer concern."
Individual GROSS salary:
MYR 48,000
US$ 11,985
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(26/44) CUSTOMER SERVICE REPRESENTATIVEPosted: 15 Jan 2019
High School, 2-4 years:
"Regus > In Charge of the Center> take care of clients business> attend phone calls and email > Operation."
Individual GROSS salary:
MYR 36,000
US$ 8,989
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(25/44) SENIOR QAPosted: 10 Jan 2019
Some College, 2-4 years:
"Working as QA since 2017 and i am korean."
Individual GROSS salary:
MYR 120,000
US$ 29,963
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(24/44) INCIDENT CONTROL ANAYLISTPosted: 29 Dec 2018
Some College, 1-2 years:
"Supporting customer’a service level agreement."
Individual GROSS salary:
MYR 35,400
US$ 8,839
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(23/44) MANAGER - LEARNING AND DEVELOPMENTPosted: 28 Dec 2018
Bachelors Degree, 12-16 years:
"Learning and Development management."
Individual GROSS salary:
MYR 150,000
US$ 37,454
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(22/44) CUSTOMER SERVICE REPRESENTATIVEPosted: 21 Dec 2018
High School, 4-8 years:
"Attend phone call, associated with client's needs,."
Individual GROSS salary:
MYR 36,000
US$ 8,989
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(21/44) SENIOR PRODUCT ENGINEERPosted: 08 Aug 2018
Some College, 12-16 years:
"Provide machine installation and trouble shooting."
Individual GROSS salary:
MYR 120,000
US$ 29,963
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(20/44) HAIR STYLISTPosted: 22 Jul 2018
Some College, 20+ years:
"Artistic driven all day."
Individual GROSS salary:
MYR 38,000
US$ 9,488
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(19/44) CUSTOMER SERVICE REPRESENTATIVEPosted: 26 Jun 2018
High School, 4-8 years:
"Take care of regus centre..from sales to operation and customer service."
Individual GROSS salary:
MYR 36,000
US$ 8,989
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(18/44) CS EXECPosted: 29 May 2018
Bachelors Degree, 1-2 years:
"Everything that involves after sales support."
Individual GROSS salary:
MYR 44,500
US$ 11,111
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(17/44) PRINCIPAL DELIVERY MANAGEMENTPosted: 17 May 2018
Bachelors Degree, 12-16 years:
"Responsible for the overall account health and delivery of products and services to the customer."
Individual GROSS salary:
MYR 272,557
US$ 68,055
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(16/44) CUSTOMER SERVICE ASSISTANTPosted: 17 May 2018
High School, 1-2 years:
"Customer Service cum Operations Assistant."
Individual GROSS salary:
MYR 16,800
US$ 4,195
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(15/44) SERVICE DESK SUPERVISORPosted: 01 May 2018
Bachelors Degree, 2-4 years:
"Managing desk and people."
Individual GROSS salary:
MYR 100,800
US$ 25,169
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(14/44) ASSISTANT CUSTOMER SERVICE MANAGERPosted: 17 Apr 2018
Some College, 4-8 years:
"Team lead, after sales and service."
Individual GROSS salary:
MYR 75,600
US$ 18,877
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(13/44) CUSTOMER SERVICE MANAGERPosted: 10 Mar 2018
Bachelors Degree, 16-20 years:
"Order management, inventory management."
Individual GROSS salary:
MYR 150,000
US$ 37,454
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(12/44) IT SUPPORTPosted: 10 Mar 2018
Some College, 12-16 years:
"IT support, consultation and training."
Individual GROSS salary:
MYR 58,000
US$ 14,482
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(11/44) QUALITY ASSURANCEPosted: 20 Feb 2018
Some College, 4-8 years:
"Monitor agents call and livechat."
Individual GROSS salary:
MYR 45,000
US$ 11,236
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(10/44) CUSTOMER SERVICE OFFICERPosted: 29 Jan 2018
High School, 4-8 years:
"Handle Inbound call, email and livechat."
Individual GROSS salary:
MYR 50,880
US$ 12,704
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(9/44) CSRPosted: 15 Jan 2018
Some College, 0-1 year:
"Handle calls inbound and some sales.travelling field."
Individual GROSS salary:
MYR 36,000
US$ 8,989
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(8/44) CUSTOMER SERVICE MANAGERPosted: 23 Nov 2017
Bachelors Degree, 4-8 years:
"Customer service customer service customer service customer service customer service customer service customer service customer service customer service."
Individual GROSS salary:
MYR 15,000
US$ 3,388
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(7/44) PART TIMEPosted: 09 Nov 2017
Some College, 0-1 year:
"I need a part time job in cyberjaya am a college student."
Individual GROSS salary:
MYR 1,600
US$ 361
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(6/44) CUSTOMER SERVICE EXECPosted: 02 Nov 2017
Bachelors Degree, 12-16 years:
"Order Management, Supply Chain and customer service."
Individual GROSS salary:
MYR 89,400
US$ 20,194
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(5/44) CARELINE ASSISTANTPosted: 31 Oct 2017
Bachelors Degree, 0-1 year:
"Handling inbound, assist customer inbound request."
Individual GROSS salary:
MYR 1,500
US$ 339
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(4/44) FREELANCERPosted: 23 Sep 2017
High School, 0-1 year:
"-customer service which is accepting customer call
-Help customer with their task in term of writing of report, essay and articles."
Individual GROSS salary:
MYR 6,000
US$ 1,355
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(3/44) CUSTOMER SERVICEPosted: 11 Sep 2017
Bachelors Degree, 4-8 years:
"Inbound and outbound call support."
Individual GROSS salary:
MYR 36,000
US$ 8,132
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(2/44) GUEST SERVICE ASSISTANTPosted: 23 Aug 2017
Bachelors Degree, 20+ years:
"- Check in/ Check out
- Handle guest complaint
-Handle Email
- inbound / outbound call
- Make Reservation."
Individual GROSS salary:
MYR 20,000
US$ 4,518
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(1/44) TEAM LEADERPosted: 27 Jul 2017
Masters Degree, 4-8 years:
"Team Leader in Call Centre... Managing team of 10 Officers."
Individual GROSS salary:
MYR 54,000
US$ 12,198
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