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CUSTOMER SERVICES / SALARY
Average Salary - Customer Services / Malaysia MALAYSIA

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SALARY SURVEYS

137

 UPDATED
April 2024
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AVERAGE SALARY / YEAR MOST TYPICAL SALARY / YEAR
Gross income
Net (after tax)
4.6 MYR = 1 USD

98,645 MYR

$21,468 USD
Kuala Lumpur

118,096 MYR

55,140 MYR

$12,000 USD
Including "Kuala Lumpur"
Excluding "Kuala Lumpur"
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Average Salary / Customer Services / Malaysia

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Average salary for Customer Services / Malaysia is 98,645 MYR per year. The most typical earning is 55,140 MYR. All data are based on 137 salary surveys. Salaries are different between men and women. Men receive an average salary of 106,604 MYR. Women receive a salary of 84,548 MYR.

Based on education, the highest salaries receive people with Masters Degree with salary of 111,658 MYR. The second most paid education level is Bachelors Degree with salary of 110,739 MYR.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of 207,694 MYR. Employees with 12-16 Years of experience receive 148,418 MYR.

Levels / Customer Services / Malaysia (Gross MYR)

Salary Levels (MYR) per Year Surveys [%]
13,800 MYR - 22,999 MYR
0 n/a
23,000 MYR - 45,899 MYR
32 100%
23.36%
THE MOST TYPICAL SALARY
46,000 MYR - 68,899 MYR
44 76.64%
32.12%
68,900 MYR - 91,899 MYR
19 44.53%
13.87%
91,900 MYR - 114,899 MYR
10 30.66%
7.3%
114,900 MYR - 137,799 MYR
8 23.36%
5.84%
137,900 MYR - 160,799 MYR
5 17.52%
3.65%
160,800 MYR - 183,799 MYR
6 13.87%
4.38%
183,800 MYR - 206,799 MYR
1 9.49%
0.73%
206,800 MYR - 229,699 MYR
2 8.76%
1.46%
229,800 MYR - 252,699 MYR
1 7.3%
0.73%
252,700 MYR - 275,699 MYR
1 6.57%
0.73%
275,700 MYR - 298,699 MYR
2 5.84%
1.46%
298,700 MYR - 321,599 MYR
2 4.38%
1.46%
321,700 MYR - 344,599 MYR
0 n/a
344,600 MYR - 367,599 MYR
0 n/a
367,600 MYR - 390,599 MYR
0 n/a
390,600 MYR - 413,499 MYR
1 2.92%
0.73%
413,600 MYR - 436,499 MYR
0 n/a
436,500 MYR - 459,499 MYR
0 n/a
459,500 MYR - 482,499 MYR
0 n/a
482,500 MYR - 505,399 MYR
0 n/a
505,500 MYR - 528,399 MYR
1 2.19%
0.73%
528,400 MYR - 551,399 MYR
0 n/a
551,400 MYR - 574,399 MYR
1 1.46%
0.73%
574,400 MYR - 597,299 MYR
0 n/a
597,400 MYR - 620,299 MYR
0 n/a
620,300 MYR - 643,299 MYR
0 n/a
643,300 MYR - 666,299 MYR
0 n/a
666,300 MYR - 689,199 MYR
0 n/a
HIGH SALARIES
689,300 MYR - 735,199 MYR
1 0.73%
0.73%
735,200 MYR - 781,099 MYR
0 n/a
781,200 MYR - 827,099 MYR
0 n/a
827,100 MYR - 872,999 MYR
0 n/a
873,100 MYR - 918,999 MYR
0 n/a
919,000 MYR - 964,899 MYR
0 n/a
965,000 MYR - 1,010,899 MYR
0 n/a
1,010,900 MYR - 1,056,799 MYR
0 n/a
1,056,900 MYR - 1,102,799 MYR
0 n/a
1,102,800 MYR - 1,148,699 MYR
0 n/a
1,148,800 MYR - 1,608,299 MYR
0 n/a
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Gender / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 Men 63 106,604 MYR
2 Women 52 84,548 MYR

Education / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 Masters Degree 15 111,658 MYR
2 Bachelors Degree 69 110,739 MYR
3 High School 19 89,143 MYR
4 Some College 30 76,736 MYR
5 Bellow H. School 4 55,140 MYR

Experience / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 16-20 Years 9 207,694 MYR
2 12-16 Years 20 148,418 MYR
3 8-12 Years 16 133,714 MYR
4 2-4 Years 29 90,981 MYR
5 4-8 Years 33 72,601 MYR
6 0-1 Year 16 54,680 MYR
7 20+ Years 2 52,842 MYR
8 1-2 Years 12 42,733 MYR

Age / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 36-40 15 202,180 MYR
2 41-45 6 178,745 MYR
3 14-20 7 141,985 MYR
4 n/a 22 108,442 MYR
5 31-35 23 107,523 MYR
6 46-50 2 105,225 MYR
7 26-30 35 59,735 MYR
8 21-25 25 47,328 MYR
9 56-60 1 44,571 MYR
10 51-55 1 34,003 MYR

Work Type / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 Part Time 12 110,739 MYR
2 Permanent 113 98,333 MYR
3 Contract 12 91,440 MYR

Cities / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 Kuala Lumpur 82 118,091 MYR
2 Shah Alam 3 116,253 MYR
3 Johor Bahru 8 76,736 MYR
4 Kuching 3 73,060 MYR
5 Petaling Jaya 15 69,384 MYR
6 --Other-- 14 67,087 MYR
7 Subang Jaya 7 66,627 MYR
8 Kota Kinabalu 1 45,490 MYR
9 Klang 2 42,733 MYR
10 Seremban 1 41,355 MYR
11 Ampang Jaya 1 33,084 MYR

Careers / Customer Services / Malaysia (Gross MYR)

# Surveys AVERAGE SALARY / YEAR
1 Service Delivery Manager 5 277,997 MYR
2 Customer Service Manager 28 163,122 MYR
3 Call Center Manager 8 150,716 MYR
4 Repairing Service 1 141,066 MYR
5 Call Center 35 70,763 MYR
6 Other Service Career 22 70,303 MYR
7 Food Service 3 62,492 MYR
8 Customer Consultant 20 58,816 MYR
9 Service Coordinator 13 56,518 MYR
10 Cleaning Service 2 51,004 MYR

People's individual salary examples (surveys)

Customer Service Executive
Posted 13 June 2022
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 2-4 Years Advanced 50,200 MYR

Regional Customer Service Mananger
Posted 10 March 2022
City Education Experience Knowledge Gross salary / year
Johor Bahru Some College 12-16 Years Advanced 135,300 MYR

Regional Customer Service
Posted 24 November 2021
City Education Experience Knowledge Gross salary / year
Petaling Jaya Some College 8-12 Years Advanced 96,400 MYR

Assistant Manager
Posted 22 November 2021
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 2-4 Years Advanced 54,700 MYR

Gm Customer Experience Assurance
Posted 01 September 2021
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 16-20 Years Advanced 34,200 MYR

Social Care Specialist
Posted 28 February 2021
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 2-4 Years n/a 60,500 MYR

Transformation Lead
Posted 19 January 2021
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 16-20 Years n/a 286,700 MYR

Operations Executive
Posted 22 December 2020
City Education Experience Knowledge Gross salary / year
Shah Alam Bachelors Degree 4-8 Years n/a 80,300 MYR

Merchant Acquiring Support
Posted 20 December 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 4-8 Years n/a 51,100 MYR

Customer Service Specialist
Posted 02 December 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 2-4 Years n/a 53,500 MYR

Software Project Consultant
Posted 05 August 2020
City Education Experience Knowledge Gross salary / year
Petaling Jaya Bachelors Degree 0-1 Year n/a 49,000 MYR

Customer Experience Representative
Posted 04 June 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 1-2 Years n/a 37,400 MYR

Customer Service Executive
Posted 29 February 2020
City Education Experience Knowledge Gross salary / year
Seremban Bachelors Degree 8-12 Years n/a 41,500 MYR

Senior Team Leader
Posted 20 February 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 8-12 Years n/a 91,100 MYR

Customer Service
Posted 19 January 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 0-1 Year n/a 93,600 MYR

Global Customer Service Manager
Posted 07 January 2020
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 4-8 Years n/a 150,500 MYR

Relationship Manager
Posted 03 October 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 2-4 Years n/a 60,700 MYR

Manager, Client Success
Posted 05 August 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 4-8 Years n/a 110,000 MYR

Operations Manager
Posted 01 August 2019
City Education Experience Knowledge Gross salary / year
Petaling Jaya Masters Degree 4-8 Years n/a 85,400 MYR

Service Desk Analyst
Posted 08 May 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 4-8 Years n/a 40,500 MYR

Customer Service Advisor
Posted 23 April 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 0-1 Year n/a 57,000 MYR

Customer Service
Posted 08 March 2019
City Education Experience Knowledge Gross salary / year
--Other-- Bachelors Degree 2-4 Years n/a 144,200 MYR

Quality Assurance
Posted 07 March 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 2-4 Years n/a 43,200 MYR

Customer Service
Posted 28 January 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 8-12 Years n/a 54,000 MYR

Customer Service Representative
Posted 15 January 2019
City Education Experience Knowledge Gross salary / year
Subang Jaya High School 2-4 Years n/a 40,500 MYR

Senior Qa
Posted 10 January 2019
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 2-4 Years n/a 134,900 MYR

Incident Control Anaylist
Posted 29 December 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 1-2 Years n/a 41,600 MYR

Manager - Learning And Development
Posted 28 December 2018
City Education Experience Knowledge Gross salary / year
Johor Bahru Bachelors Degree 12-16 Years n/a 176,100 MYR

Customer Service Representative
Posted 21 December 2018
City Education Experience Knowledge Gross salary / year
Subang Jaya High School 4-8 Years n/a 42,300 MYR

Manager
Posted 15 October 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 8-12 Years n/a 218,400 MYR

Senior Product Engineer
Posted 08 August 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 12-16 Years n/a 140,900 MYR

Hair Stylist
Posted 22 July 2018
City Education Experience Knowledge Gross salary / year
Petaling Jaya Some College 20+ Years n/a 44,600 MYR

Customer Service Representative
Posted 26 June 2018
City Education Experience Knowledge Gross salary / year
Subang Jaya High School 4-8 Years n/a 42,300 MYR

Cs Exec
Posted 29 May 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 1-2 Years n/a 52,200 MYR

Principal Delivery Management
Posted 17 May 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 12-16 Years n/a 320,000 MYR

Service Desk Supervisor
Posted 01 May 2018
City Education Experience Knowledge Gross salary / year
Subang Jaya Bachelors Degree 2-4 Years n/a 118,300 MYR

Assistant Customer Service Manager
Posted 17 April 2018
City Education Experience Knowledge Gross salary / year
Petaling Jaya Some College 4-8 Years n/a 88,800 MYR

Customer Service Manager
Posted 10 March 2018
City Education Experience Knowledge Gross salary / year
Shah Alam Bachelors Degree 16-20 Years n/a 176,100 MYR

It Support
Posted 10 March 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 12-16 Years n/a 68,100 MYR

Quality Assurance
Posted 20 February 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Some College 4-8 Years n/a 52,800 MYR

Customer Service Officer
Posted 29 January 2018
City Education Experience Knowledge Gross salary / year
Kuala Lumpur High School 4-8 Years n/a 59,700 MYR

Csr
Posted 15 January 2018
City Education Experience Knowledge Gross salary / year
Subang Jaya Some College 0-1 Year n/a 42,300 MYR

Customer Service Exec
Posted 02 November 2017
City Education Experience Knowledge Gross salary / year
Shah Alam Bachelors Degree 12-16 Years n/a 92,800 MYR

Customer Service
Posted 11 September 2017
City Education Experience Knowledge Gross salary / year
Kuala Lumpur Bachelors Degree 4-8 Years n/a 37,400 MYR

Team Leader
Posted 27 July 2017
City Education Experience Knowledge Gross salary / year
Klang Masters Degree 4-8 Years n/a 56,000 MYR


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