CUSTOMER SERVICES / SALARY
MILAN

SALARY SURVEYS

11

UPDATED
April 2024
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AVERAGE SALARY / YEAR		MOST TYPICAL SALARY / YEAR		Gross income Net (after tax) 0.91 EUR = 1 USD
€59,094 EUR $65,265 USD		€19,919 EUR $22,000 USD		Gross income Net (after tax) 0.91 EUR = 1 USD

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Average Salary / Customer Services / Milan

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Average salary for Customer Services / Milan is €59,094 EUR per year. The most typical earning is €19,919 EUR. All data are based on 11 salary surveys. Salaries are different between men and women. Men receive an average salary of €70,534 EUR. Women receive a salary of €27,525 EUR.

Based on education, the highest salaries receive people with Masters Degree with salary of €109,831 EUR. The second most paid education level is Some College with salary of €98,694 EUR.

Different experiences affect earning as well. People with 20+ Years of experience receive salary of €142,517 EUR. Employees with 16-20 Years of experience receive €109,921 EUR.

Levels / Customer Services / Milan (Gross EUR)

Salary Levels (EUR) per Year	Surveys	[%]
€9,100 EUR - €13,599 EUR	0	n/a
€13,600 EUR - €18,099 EUR	0	n/a
THE MOST TYPICAL SALARY
€18,100 EUR - €22,599 EUR	2	100% 18.18%
€22,600 EUR - €27,199 EUR	1	81.82% 9.09%
€27,200 EUR - €31,699 EUR	1	72.73% 9.09%
€31,700 EUR - €36,199 EUR	1	63.64% 9.09%
€36,200 EUR - €40,699 EUR	0	n/a
€40,700 EUR - €45,299 EUR	1	54.55% 9.09%
€45,300 EUR - €49,799 EUR	0	n/a
€49,800 EUR - €54,299 EUR	0	n/a
€54,300 EUR - €58,899 EUR	2	45.45% 18.18%
€58,900 EUR - €63,399 EUR	1	27.27% 9.09%
€63,400 EUR - €67,899 EUR	0	n/a
€67,900 EUR - €72,399 EUR	0	n/a
€72,400 EUR - €76,999 EUR	0	n/a
€77,000 EUR - €81,499 EUR	0	n/a
€81,500 EUR - €85,999 EUR	0	n/a
€86,000 EUR - €90,499 EUR	0	n/a
€90,500 EUR - €95,099 EUR	0	n/a
€95,100 EUR - €99,599 EUR	0	n/a
€99,600 EUR - €104,099 EUR	0	n/a
€104,100 EUR - €108,699 EUR	0	n/a
€108,700 EUR - €113,199 EUR	0	n/a
€113,200 EUR - €117,699 EUR	0	n/a
€117,700 EUR - €122,199 EUR	0	n/a
€122,200 EUR - €126,799 EUR	0	n/a
€126,800 EUR - €131,299 EUR	0	n/a
€131,300 EUR - €135,799 EUR	0	n/a
HIGH SALARIES
€135,800 EUR - €144,899 EUR	1	18.18% 9.09%
€144,900 EUR - €153,899 EUR	0	n/a
€153,900 EUR - €162,999 EUR	0	n/a
€163,000 EUR - €171,999 EUR	1	9.09% 9.09%
€172,000 EUR - €181,099 EUR	0	n/a
€181,100 EUR - €190,099 EUR	0	n/a
€190,100 EUR - €199,199 EUR	0	n/a
€199,200 EUR - €208,299 EUR	0	n/a
€208,300 EUR - €217,299 EUR	0	n/a
€217,300 EUR - €226,399 EUR	0	n/a
€226,400 EUR - €316,899 EUR	0	n/a

Gender / Customer Services / Milan (Gross EUR)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	8	€70,534 EUR
2	Women	2	€27,525 EUR

Education / Customer Services / Milan (Gross EUR)

#		Surveys
1	Masters Degree	2	€109,831 EUR
2	Some College	2	€98,694 EUR
3	Bellow H. School	1	€41,560 EUR
4	Bachelors Degree	3	€38,481 EUR
5	High School	3	€25,352 EUR

Experience / Customer Services / Milan (Gross EUR)

#		Surveys
1	20+ Years	1	€142,517 EUR
2	16-20 Years	2	€109,921 EUR
3	4-8 Years	3	€42,375 EUR
4	8-12 Years	4	€34,950 EUR
5	2-4 Years	1	€20,915 EUR

Age / Customer Services / Milan (Gross EUR)

#		Surveys
1	51-55	1	€164,882 EUR
2	36-40	2	€100,957 EUR
3	41-45	1	€54,960 EUR
4	31-35	3	€40,473 EUR
5	26-30	1	€33,954 EUR
6	n/a	1	€30,785 EUR
7	21-25	2	€21,006 EUR

Work Type / Customer Services / Milan (Gross EUR)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	9	€65,011 EUR
2	Contract	2	€32,415 EUR

Careers / Customer Services / Milan (Gross EUR)

#		Surveys
1	Service Delivery Manager	1	€142,517 EUR
2	Other Service Career	2	€109,831 EUR
3	Customer Consultant	3	€45,000 EUR
4	Customer Service Manager	3	€33,682 EUR
5	Food Service	1	€30,785 EUR
6	Call Center	1	€21,096 EUR

People's individual salary examples (surveys)

Cs & Logistics Director

Posted 23 August 2021
Key knowledge and tasks

"Customer Service and Logistics operations."

City	Education	Experience	Knowledge	Gross salary / year
Milan	Masters Degree	16-20 Years	Expert	€164,900 EUR

Senior Support Engineer

Posted 17 August 2021
Key knowledge and tasks

"Senior Support Engineer."

City	Education	Experience	Knowledge	Gross salary / year
Milan	Bachelors Degree	8-12 Years	Advanced	€59,400 EUR

Customer Service Representative

Posted 30 January 2019
Key knowledge and tasks

"Orders entering, delivery, customer satisfaction, sales agent contact,."

City	Education	Experience	Knowledge	Gross salary / year
Milan	High School	8-12 Years	n/a	€34,000 EUR

Europe Operations Manager

Posted 14 November 2018
Key knowledge and tasks

"Contact person between Company and outsourced providers (Romania, Manila, Madagascar, Spain). 
? Guarantee that Guidelines and processes are aligned. 
? Propose and follow up on Technical and HHRR deployments (14 countries, 12 languages). 
? Headcount and Transition Ramp down/up planning and monitoring. 
? Contact person for Provider transition, Quality/Training teams, also providing trainings during the whole last transition period from Romania to Spain. 
? Ensure budgetary and KPI targets met. 
? Establishing Italy local offices following European business restructuring process in 2015 (I kept my duties as Customer service manager for the Italian market)."

City	Education	Experience	Knowledge	Gross salary / year
Milan	Some College	16-20 Years	n/a	€54,900 EUR

Biostatistician

Posted 27 September 2018
Key knowledge and tasks

"Biostatistician in a Contract Research Organization."

City	Education	Experience	Knowledge	Gross salary / year
Milan	Masters Degree	4-8 Years	n/a	€54,700 EUR

Back Office Support

Posted 18 October 2017
Key knowledge and tasks

"Phone calls
create requisitions
transactions
sap handling."

City	Education	Experience	Knowledge	Gross salary / year
Milan	Bellow H. School	4-8 Years	n/a	€41,500 EUR

Customer Service Clerk

Posted 20 August 2017
Key knowledge and tasks

"I manage complains and web orders."

City	Education	Experience	Knowledge	Gross salary / year
Milan	High School	2-4 Years	n/a	€20,900 EUR

CUSTOMER SERVICES / SALARY MILAN

11

€59,094 EUR

€19,919 EUR