CUSTOMER SERVICES / SALARY
SAUDI ARABIA

SALARY SURVEYS

8

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

3.75 SAR = 1 USD

272,869 SAR

$72,765 USD

Riyadh

325,692 SAR

195,000 SAR

$52,000 USD

Including "Riyadh"

Excluding "Riyadh"

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Average Salary / Customer Services / Saudi Arabia

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Average salary for Customer Services / Saudi Arabia is 272,869 SAR per year. The most typical earning is 195,000 SAR. All data are based on 8 salary surveys. Salaries are different between men and women. Men receive an average salary of 300,000 SAR. Women receive a salary of 84,000 SAR.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 296,250 SAR. The second most paid education level is Masters Degree with salary of 202,875 SAR.

Different experiences affect earning as well. People with 4-8 Years of experience receive salary of 450,001 SAR. Employees with 12-16 Years of experience receive 283,125 SAR.

Levels / Customer Services / Saudi Arabia (Gross SAR)

Salary Levels (SAR) per Year	Surveys	[%]
37,500 SAR - 56,199 SAR	0	n/a
56,300 SAR - 74,999 SAR	0	n/a
75,000 SAR - 93,699 SAR	1	100% 12.5%
93,800 SAR - 112,499 SAR	0	n/a
112,500 SAR - 131,199 SAR	0	n/a
131,300 SAR - 149,999 SAR	0	n/a
150,000 SAR - 168,699 SAR	0	n/a
168,800 SAR - 187,499 SAR	1	87.5% 12.5%
THE MOST TYPICAL SALARY
187,500 SAR - 206,199 SAR	2	75% 25%
206,300 SAR - 224,999 SAR	0	n/a
225,000 SAR - 243,699 SAR	0	n/a
243,800 SAR - 262,499 SAR	1	50% 12.5%
262,500 SAR - 281,199 SAR	0	n/a
281,300 SAR - 299,999 SAR	1	37.5% 12.5%
300,000 SAR - 318,699 SAR	0	n/a
318,800 SAR - 337,499 SAR	0	n/a
337,500 SAR - 356,199 SAR	0	n/a
356,300 SAR - 374,999 SAR	1	25% 12.5%
375,000 SAR - 393,699 SAR	0	n/a
393,800 SAR - 412,499 SAR	0	n/a
412,500 SAR - 431,199 SAR	0	n/a
431,300 SAR - 449,999 SAR	0	n/a
450,000 SAR - 468,699 SAR	0	n/a
468,800 SAR - 487,499 SAR	0	n/a
487,500 SAR - 506,199 SAR	0	n/a
506,300 SAR - 524,999 SAR	0	n/a
525,000 SAR - 543,699 SAR	0	n/a
543,800 SAR - 562,499 SAR	0	n/a
HIGH SALARIES
562,500 SAR - 599,999 SAR	0	n/a
600,000 SAR - 637,499 SAR	1	12.5% 12.5%
637,500 SAR - 674,999 SAR	0	n/a
675,000 SAR - 712,499 SAR	0	n/a
712,500 SAR - 749,999 SAR	0	n/a
750,000 SAR - 787,499 SAR	0	n/a
787,500 SAR - 824,999 SAR	0	n/a
825,000 SAR - 862,499 SAR	0	n/a
862,500 SAR - 899,999 SAR	0	n/a
900,000 SAR - 937,499 SAR	0	n/a
937,500 SAR - 1,312,499 SAR	0	n/a

Gender / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	6	300,000 SAR
2	Women	1	84,000 SAR

Education / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys		AVERAGE SALARY / YEAR
1	Bachelors Degree	6	296,250 SAR
2	Masters Degree	2	202,875 SAR

Experience / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys
1	4-8 Years	2	450,001 SAR
2	12-16 Years	2	283,125 SAR
3	8-12 Years	2	228,000 SAR
4	20+ Years	1	177,000 SAR
5	1-2 Years	1	84,000 SAR

Age / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys
1	31-35	4	354,001 SAR
2	n/a	1	300,000 SAR
3	36-40	1	205,875 SAR
4	41-45	1	177,000 SAR
5	21-25	1	84,000 SAR

Work Type / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	5	327,376 SAR
2	Contract	3	181,875 SAR

Cities / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys
1	Riyadh	3	325,876 SAR
2	Jeddah	3	288,750 SAR
3	Dammam	2	169,875 SAR

Careers / Customer Services / Saudi Arabia (Gross SAR)

#		Surveys
1	Service Delivery Manager	1	600,001 SAR
2	Call Center Manager	2	330,001 SAR
3	Customer Service Manager	2	216,375 SAR
4	Food Service	1	199,875 SAR
5	Call Center	2	145,125 SAR

People's individual salary examples (surveys)

Premium Care Representative

Posted 17 February 2021
Key knowledge and tasks

"MIS and MBA in HR, Working in Guest care for airline."

City	Education	Experience	Knowledge	Gross salary / year
Jeddah	Masters Degree	12-16 Years	n/a	205,900 SAR

Customer Care Manager

Posted 27 December 2019
Key knowledge and tasks

"?	Receiving Daily reports from customer care staff of customer visits. 
?	Updated Customer data information monthly basis 
?	Contact Customers after sale 
?	Receiving weekly reports from Signboards Section staff. 
?	Receiving weekly reports from Damage Bags Section staff
?	Review and analysis of data and reports
?	Review and make a recommendation on the applications submitted for the installation of signboards
?	Follow-up reports of cases and signboards. 
?	Prepare a Report of top competitive products every month 
?	Prepare a Report of customer stop dealing every 3 month 
?	Prepared a Report of customer risk of the Company
?	Prepared a Report of Low Sales of Customers with Reasons 
?	Bring a new Customer interested to deal with our products
?	Coordinate with all departments to solve customers issues
?	Visit the loyal dealer customer every 2 months In the Kingdom
?	Visit areas where there are customer care staff on a regular basis every three months. 
?	Preparation the studies and surveys on the extent of customer satisfaction for the company. 
?	Preparation the strategy of the department that are compatible with the company's management strategy
?	Preparation the budget for the department and Sections."

City	Education	Experience	Knowledge	Gross salary / year
Riyadh	Bachelors Degree	20+ Years	n/a	177,000 SAR

Customer Service Project Leader

Posted 29 April 2019
Key knowledge and tasks

"Leading 2 project where customer can benefits from."

City	Education	Experience	Knowledge	Gross salary / year
Dammam	Bachelors Degree	1-2 Years	n/a	84,000 SAR

Call Center Head

Posted 29 April 2018
Key knowledge and tasks

"Managing end to end contact center operations."

City	Education	Experience	Knowledge	Gross salary / year
Jeddah	Bachelors Degree	12-16 Years	n/a	360,000 SAR

Customer Experience Manager Training

Posted 26 March 2018
Key knowledge and tasks

"Assess, Design, Develop, Deliver and Evaluate training programs for front line employees
Design customer journey mapping."

City	Education	Experience	Knowledge	Gross salary / year
Dammam	Bachelors Degree	8-12 Years	n/a	256,000 SAR

CUSTOMER SERVICES / SALARY SAUDI ARABIA

8