CUSTOMER SERVICES / SALARY
TANZANIA

SALARY SURVEYS

11

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

2510 TZS = 1 USD

31,254,521 TZS

$12,452 USD

Dar es Salaam

26,555,801 TZS

10,040,000 TZS

$4,000 USD

Including "Dar es Salaam"

Excluding "Dar es Salaam"

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Average Salary / Customer Services / Tanzania

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Average salary for Customer Services / Tanzania is 31,254,521 TZS per year. The most typical earning is 10,040,000 TZS. All data are based on 11 salary surveys. Salaries are different between men and women. Men receive an average salary of 20,331,001 TZS. Women receive a salary of 35,391,001 TZS.

Based on education, the highest salaries receive people with Some College with salary of 78,312,004 TZS. The second most paid education level is Masters Degree with salary of 35,893,001 TZS.

Different experiences affect earning as well. People with 16-20 Years of experience receive salary of 93,874,004 TZS. Employees with 8-12 Years of experience receive 40,160,002 TZS.

Levels / Customer Services / Tanzania (Gross TZS)

Salary Levels (TZS) per Year	Surveys	[%]
2,510,000 TZS - 5,017,499 TZS	0	n/a
5,020,000 TZS - 7,527,499 TZS	0	n/a
THE MOST TYPICAL SALARY
7,530,000 TZS - 12,547,499 TZS	3	100% 27.27%
12,550,000 TZS - 25,097,499 TZS	3	72.73% 27.27%
25,100,000 TZS - 37,647,499 TZS	3	45.45% 27.27%
37,650,000 TZS - 50,197,499 TZS	0	n/a
50,200,000 TZS - 62,747,499 TZS	0	n/a
62,750,000 TZS - 75,297,499 TZS	0	n/a
75,300,000 TZS - 87,847,499 TZS	1	18.18% 9.09%
87,850,000 TZS - 100,397,499 TZS	1	9.09% 9.09%
100,400,000 TZS - 112,947,499 TZS	0	n/a
112,950,000 TZS - 125,497,499 TZS	0	n/a
125,500,000 TZS - 138,047,499 TZS	0	n/a
138,050,000 TZS - 150,597,499 TZS	0	n/a
150,600,000 TZS - 163,147,499 TZS	0	n/a
163,150,000 TZS - 175,697,499 TZS	0	n/a
175,700,000 TZS - 188,247,499 TZS	0	n/a
188,250,000 TZS - 200,797,499 TZS	0	n/a
200,800,000 TZS - 213,347,499 TZS	0	n/a
213,350,000 TZS - 225,897,499 TZS	0	n/a
225,900,000 TZS - 238,447,499 TZS	0	n/a
238,450,000 TZS - 250,997,499 TZS	0	n/a
251,000,000 TZS - 263,547,499 TZS	0	n/a
263,550,000 TZS - 276,097,499 TZS	0	n/a
276,100,000 TZS - 288,647,499 TZS	0	n/a
288,650,000 TZS - 301,197,499 TZS	0	n/a
301,200,000 TZS - 313,747,499 TZS	0	n/a
313,750,000 TZS - 326,297,499 TZS	0	n/a
326,300,000 TZS - 338,847,499 TZS	0	n/a
338,850,000 TZS - 351,397,499 TZS	0	n/a
351,400,000 TZS - 363,947,499 TZS	0	n/a
363,950,000 TZS - 376,497,499 TZS	0	n/a
HIGH SALARIES
376,500,000 TZS - 401,597,499 TZS	0	n/a
401,600,000 TZS - 426,697,499 TZS	0	n/a
426,700,000 TZS - 451,797,499 TZS	0	n/a
451,800,000 TZS - 476,897,499 TZS	0	n/a
476,900,000 TZS - 501,997,499 TZS	0	n/a
502,000,000 TZS - 527,097,499 TZS	0	n/a
527,100,000 TZS - 552,197,499 TZS	0	n/a
552,200,000 TZS - 577,297,499 TZS	0	n/a
577,300,000 TZS - 602,397,499 TZS	0	n/a
602,400,000 TZS - 627,497,499 TZS	0	n/a
627,500,000 TZS - 878,499,999 TZS	0	n/a

Gender / Customer Services / Tanzania (Gross TZS)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	8	35,391,001 TZS
2	Men	3	20,331,001 TZS

Education / Customer Services / Tanzania (Gross TZS)

#		Surveys
1	Some College	1	78,312,004 TZS
2	Masters Degree	5	35,893,001 TZS
3	Bachelors Degree	5	17,319,000 TZS

Experience / Customer Services / Tanzania (Gross TZS)

#		Surveys
1	16-20 Years	1	93,874,004 TZS
2	8-12 Years	4	40,160,002 TZS
3	12-16 Years	1	18,323,000 TZS
4	2-4 Years	3	16,817,000 TZS
5	0-1 Year	1	11,044,000 TZS
6	1-2 Years	1	9,287,000 TZS

Age / Customer Services / Tanzania (Gross TZS)

#		Surveys
1	41-45	1	93,874,004 TZS
2	36-40	3	42,921,002 TZS
3	31-35	3	25,602,001 TZS
4	26-30	3	11,546,000 TZS
5	21-25	1	9,287,000 TZS

Work Type / Customer Services / Tanzania (Gross TZS)

#		Surveys
1	Contract	2	54,718,002 TZS
2	Self Employed	1	32,379,001 TZS
3	Permanent	8	25,351,001 TZS

Cities / Customer Services / Tanzania (Gross TZS)

#		Surveys		AVERAGE SALARY / YEAR
1	--Other--	1	78,312,004 TZS
2	Dar es Salaam	10	26,606,001 TZS

Careers / Customer Services / Tanzania (Gross TZS)

#		Surveys
1	Service Coordinator	1	78,312,004 TZS
2	Customer Consultant	3	46,184,002 TZS
3	Other Service Career	1	26,857,001 TZS
4	Customer Service Manager	4	20,080,001 TZS
5	Call Center	2	9,789,000 TZS

People's individual salary examples (surveys)

Customer Service Officer

Posted 10 October 2019
Key knowledge and tasks

"? Managing account balances to discover outstanding debts or other
inconsistencies in the inpatient bills. 
? Collecting all information needed to calculate bills receivable. 
? Checking the data input in the accounting system to ensure accuracy of final bill."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Masters Degree	0-1 Year	n/a	10,976,200 TZS

Team Leader Customer Service

Posted 11 February 2019
Key knowledge and tasks

"Managing people
Managing Customers
Mananging service center."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Masters Degree	8-12 Years	n/a	31,199,300 TZS

Picking Calls, Answering Emails And Other Social Media Platforms

Posted 21 January 2019
Key knowledge and tasks

"1 and 3 months year of experience."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Masters Degree	2-4 Years	n/a	10,398,900 TZS

Customer Service Manager

Posted 08 January 2019
Key knowledge and tasks

"Customer service management in solar industry."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Masters Degree	8-12 Years	n/a	32,499,500 TZS

Adminisatrative Officer

Posted 08 November 2018
Key knowledge and tasks

"Dealing with day to day administrative duties."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Masters Degree	16-20 Years	n/a	93,914,200 TZS

Receptionist

Posted 26 October 2018
Key knowledge and tasks

"L work as a Receptionist."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	8-12 Years	n/a	78,261,800 TZS

Customer Service&sales Representative

Posted 12 September 2018
Key knowledge and tasks

"Opening accounts
Responding to customer queries
Loan consultant 
Atm custodian."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Bachelors Degree	2-4 Years	n/a	13,416,000 TZS

Customer Service

Posted 14 August 2018
Key knowledge and tasks

"Customer consultation, handling daily customer care query."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Bachelors Degree	1-2 Years	n/a	9,389,900 TZS

Customer Experience Executive

Posted 17 April 2018
Key knowledge and tasks

"Reviewing products and services before launch, engage employee to transform customer experience culture."

City	Education	Experience	Knowledge	Gross salary / year
Dar es Salaam	Bachelors Degree	2-4 Years	n/a	26,831,900 TZS

CUSTOMER SERVICES / SALARY TANZANIA

11