CUSTOMER SERVICES / SALARY
UKRAINE

SALARY SURVEYS

12

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

38.15 UAH = 1 USD

568,431 UAH

$14,900 USD

Kiev

657,129 UAH

267,048 UAH

$7,000 USD

Including "Kiev"

Excluding "Kiev"

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Average Salary / Customer Services / Ukraine

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Average salary for Customer Services / Ukraine is 568,431 UAH per year. The most typical earning is 267,048 UAH. All data are based on 12 salary surveys. Salaries are different between men and women. Men receive an average salary of 755,364 UAH. Women receive a salary of 434,906 UAH.

Based on education, the highest salaries receive people with High School with salary of 774,439 UAH. The second most paid education level is Masters Degree with salary of 614,210 UAH.

Different experiences affect earning as well. People with 4-8 Years of experience receive salary of 1,289,461 UAH. Employees with 2-4 Years of experience receive 568,431 UAH.

Levels / Customer Services / Ukraine (Gross UAH)

Salary Levels (UAH) per Year	Surveys	[%]
114,400 UAH - 190,699 UAH	0	n/a
THE MOST TYPICAL SALARY
190,700 UAH - 381,499 UAH	5	100% 41.67%
381,500 UAH - 572,199 UAH	4	58.33% 33.33%
572,200 UAH - 762,999 UAH	0	n/a
763,000 UAH - 953,699 UAH	0	n/a
953,700 UAH - 1,144,499 UAH	2	25% 16.67%
1,144,500 UAH - 1,335,199 UAH	0	n/a
1,335,200 UAH - 1,525,999 UAH	0	n/a
1,526,000 UAH - 1,716,699 UAH	1	8.33% 8.33%
1,716,700 UAH - 1,907,399 UAH	0	n/a
1,907,500 UAH - 2,098,199 UAH	0	n/a
2,098,200 UAH - 2,288,899 UAH	0	n/a
2,289,000 UAH - 2,479,699 UAH	0	n/a
2,479,700 UAH - 2,670,399 UAH	0	n/a
2,670,500 UAH - 2,861,199 UAH	0	n/a
2,861,200 UAH - 3,051,899 UAH	0	n/a
3,052,000 UAH - 3,242,699 UAH	0	n/a
3,242,700 UAH - 3,433,399 UAH	0	n/a
3,433,500 UAH - 3,624,199 UAH	0	n/a
3,624,200 UAH - 3,814,899 UAH	0	n/a
3,815,000 UAH - 4,005,699 UAH	0	n/a
4,005,700 UAH - 4,196,399 UAH	0	n/a
4,196,500 UAH - 4,387,199 UAH	0	n/a
4,387,200 UAH - 4,577,899 UAH	0	n/a
4,578,000 UAH - 4,768,699 UAH	0	n/a
4,768,700 UAH - 4,959,399 UAH	0	n/a
4,959,500 UAH - 5,150,199 UAH	0	n/a
5,150,200 UAH - 5,340,899 UAH	0	n/a
5,341,000 UAH - 5,531,699 UAH	0	n/a
5,531,700 UAH - 5,722,399 UAH	0	n/a
HIGH SALARIES
5,722,500 UAH - 6,103,899 UAH	0	n/a
6,104,000 UAH - 6,485,399 UAH	0	n/a
6,485,500 UAH - 6,866,899 UAH	0	n/a
6,867,000 UAH - 7,248,399 UAH	0	n/a
7,248,400 UAH - 7,629,899 UAH	0	n/a
7,629,900 UAH - 8,011,399 UAH	0	n/a
8,011,400 UAH - 8,392,899 UAH	0	n/a
8,392,900 UAH - 8,774,399 UAH	0	n/a
8,774,400 UAH - 9,155,899 UAH	0	n/a
9,155,900 UAH - 9,537,399 UAH	0	n/a
9,537,400 UAH - 13,352,399 UAH	0	n/a

Gender / Customer Services / Ukraine (Gross UAH)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	5	755,364 UAH
2	Women	7	434,906 UAH

Education / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	High School	2	774,439 UAH
2	Masters Degree	3	614,210 UAH
3	Bachelors Degree	6	530,281 UAH
4	Bellow H. School	1	259,418 UAH

Experience / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	4-8 Years	2	1,289,461 UAH
2	2-4 Years	3	568,431 UAH
3	0-1 Year	3	469,241 UAH
4	16-20 Years	1	396,757 UAH
5	12-16 Years	1	251,788 UAH
6	1-2 Years	2	244,158 UAH

Age / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	26-30	4	980,448 UAH
2	46-50	1	396,757 UAH
3	21-25	6	377,682 UAH
4	36-40	1	251,788 UAH

Work Type / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	Permanent	8	686,695 UAH
2	Part Time	1	438,721 UAH
3	Contract	2	316,642 UAH
4	Self Employed	1	251,788 UAH

Cities / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	Lviv	1	1,079,637 UAH
2	Kiev	7	656,175 UAH
3	Odessa	2	316,642 UAH
4	Kharkiv	1	259,418 UAH
5	Poltava	1	251,788 UAH

Careers / Customer Services / Ukraine (Gross UAH)

#		Surveys
1	Customer Service Manager	2	953,743 UAH
2	Call Center	2	793,514 UAH
3	Customer Consultant	3	576,060 UAH
4	Service Delivery Manager	2	347,162 UAH
5	Other Service Career	2	324,272 UAH
6	Service Coordinator	1	259,418 UAH

People's individual salary examples (surveys)

Regional Manager

Posted 09 April 2022
Key knowledge and tasks

"UNIVERSITY, POST EDUCATION."

City	Education	Experience	Knowledge	Gross salary / year
Odessa	Masters Degree	16-20 Years	Expert	395,200 UAH

Service Delivery Manager

Posted 22 March 2022
Key knowledge and tasks

"Tasks."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	Bachelors Degree	0-1 Year	Intermediate	457,800 UAH

Manager

Posted 13 January 2022
Key knowledge and tasks

"Comunication."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	High School	0-1 Year	Intermediate	510,000 UAH

Customer Support Representative

Posted 18 November 2021
Key knowledge and tasks

"Helping customers."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	Bachelors Degree	0-1 Year	Intermediate	439,500 UAH

Customer Success Ttechnitian

Posted 29 October 2019
Key knowledge and tasks

"Processing maps for an intenational company."

City	Education	Experience	Knowledge	Gross salary / year
Odessa	Bachelors Degree	1-2 Years	n/a	236,200 UAH

Customer Strategy And Operations Manager

Posted 29 July 2019
Key knowledge and tasks

"Customer strategy and operations manager - ensuring good processes and reasonable cost of support for B2B and B2C customers."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	Bachelors Degree	4-8 Years	n/a	1,541,700 UAH

Customer Service Specialist

Posted 15 July 2019
Key knowledge and tasks

"Communicating with clients and customers about their experiences with a product or service. Listening to customer or client complaints or concerns and working to resolve their issues."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	Masters Degree	2-4 Years	n/a	363,000 UAH

Guest Relations Officer

Posted 15 June 2019
Key knowledge and tasks

"Greeting the guests
Assisting with luggage 
Check in."

City	Education	Experience	Knowledge	Gross salary / year
Poltava	Bachelors Degree	1-2 Years	n/a	252,200 UAH

Translator

Posted 18 February 2019
Key knowledge and tasks

"Translation of documents."

City	Education	Experience	Knowledge	Gross salary / year
Kiev	Bachelors Degree	12-16 Years	n/a	252,200 UAH

CUSTOMER SERVICES / SALARY UKRAINE

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