CUSTOMER SERVICES / SALARY
ZIMBABWE

SALARY SURVEYS

13

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

$14,513 USD

£11,398 GBP

Harare

$13,134 USD

$7,000 USD

£5,497 GBP

Including "Harare"

Excluding "Harare"

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Average Salary / Customer Services / Zimbabwe

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Average salary for Customer Services / Zimbabwe is $14,513 USD per year. The most typical earning is $7,000 USD. All data are based on 13 salary surveys. Salaries are different between men and women. Men receive an average salary of $16,600 USD. Women receive a salary of $13,200 USD.

Based on education, the highest salaries receive people with Masters Degree with salary of $30,000 USD. The second most paid education level is Bachelors Degree with salary of $15,600 USD.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of $30,000 USD. Employees with 8-12 Years of experience receive $25,400 USD.

Levels / Customer Services / Zimbabwe (Gross USD)

Salary Levels (USD) per Year	Surveys	[%]
$1,000 USD - $1,999 USD	0	n/a
$2,000 USD - $2,999 USD	0	n/a
$3,000 USD - $4,999 USD	1	100% 7.69%
THE MOST TYPICAL SALARY
$5,000 USD - $9,999 USD	7	92.31% 53.85%
$10,000 USD - $14,999 USD	1	38.46% 7.69%
$15,000 USD - $19,999 USD	1	30.77% 7.69%
$20,000 USD - $24,999 USD	0	n/a
$25,000 USD - $29,999 USD	0	n/a
$30,000 USD - $34,999 USD	2	23.08% 15.38%
$35,000 USD - $39,999 USD	0	n/a
$40,000 USD - $44,999 USD	1	7.69% 7.69%
$45,000 USD - $49,999 USD	0	n/a
$50,000 USD - $54,999 USD	0	n/a
$55,000 USD - $59,999 USD	0	n/a
$60,000 USD - $64,999 USD	0	n/a
$65,000 USD - $69,999 USD	0	n/a
$70,000 USD - $74,999 USD	0	n/a
$75,000 USD - $79,999 USD	0	n/a
$80,000 USD - $84,999 USD	0	n/a
$85,000 USD - $89,999 USD	0	n/a
$90,000 USD - $94,999 USD	0	n/a
$95,000 USD - $99,999 USD	0	n/a
$100,000 USD - $104,999 USD	0	n/a
$105,000 USD - $109,999 USD	0	n/a
$110,000 USD - $114,999 USD	0	n/a
$115,000 USD - $119,999 USD	0	n/a
$120,000 USD - $124,999 USD	0	n/a
$125,000 USD - $129,999 USD	0	n/a
$130,000 USD - $134,999 USD	0	n/a
$135,000 USD - $139,999 USD	0	n/a
$140,000 USD - $144,999 USD	0	n/a
$145,000 USD - $149,999 USD	0	n/a
HIGH SALARIES
$150,000 USD - $159,999 USD	0	n/a
$160,000 USD - $169,999 USD	0	n/a
$170,000 USD - $179,999 USD	0	n/a
$180,000 USD - $189,999 USD	0	n/a
$190,000 USD - $199,999 USD	0	n/a
$200,000 USD - $209,999 USD	0	n/a
$210,000 USD - $219,999 USD	0	n/a
$220,000 USD - $229,999 USD	0	n/a
$230,000 USD - $239,999 USD	0	n/a
$240,000 USD - $249,999 USD	0	n/a
$250,000 USD - $349,999 USD	0	n/a

Gender / Customer Services / Zimbabwe (Gross USD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	5	$16,600 USD
2	Women	8	$13,200 USD

Education / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	Masters Degree	1	$30,000 USD
2	Bachelors Degree	6	$15,600 USD
3	Some College	5	$12,000 USD
4	High School	1	$5,100 USD

Experience / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	12-16 Years	1	$30,000 USD
2	8-12 Years	3	$25,400 USD
3	2-4 Years	4	$10,500 USD
4	4-8 Years	3	$8,400 USD
5	1-2 Years	2	$7,600 USD

Age / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	36-40	2	$31,000 USD
2	31-35	6	$15,000 USD
3	26-30	2	$8,200 USD
4	21-25	3	$6,800 USD

Work Type / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	Permanent	8	$18,400 USD
2	Contract	4	$9,400 USD
3	Self Employed	1	$4,200 USD

Cities / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	Mutare	1	$40,000 USD
2	Harare	11	$13,100 USD
3	Bulawayo	1	$4,200 USD

Careers / Customer Services / Zimbabwe (Gross USD)

#		Surveys
1	Other Service Career	2	$19,200 USD
2	Customer Consultant	4	$17,500 USD
3	Customer Service Manager	4	$14,500 USD
4	Call Center	3	$7,400 USD

People's individual salary examples (surveys)

Client Services Manager

Posted 10 March 2022
Key knowledge and tasks

"Training."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Bachelors Degree	2-4 Years	Advanced	$16,800 USD

Manager

Posted 07 January 2020
Key knowledge and tasks

"SUPERVISORY ASSISTANCE CUSTOMER SERVICE."

City	Education	Experience	Knowledge	Gross salary / year
Mutare	Bachelors Degree	8-12 Years	n/a	$40,000 USD

Customer Service Executive

Posted 23 November 2018
Key knowledge and tasks

"Managing all sales and customer service employees on a day to day."

City	Education	Experience	Knowledge	Gross salary / year
Bulawayo	Some College	8-12 Years	n/a	$4,200 USD

Customer Care Agent

Posted 24 September 2018
Key knowledge and tasks

"Attending customer queires and solving their problems."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Bachelors Degree	4-8 Years	n/a	$7,800 USD

Customer Service Manager

Posted 26 June 2018
Key knowledge and tasks

"Key focus on improving customer satisfaction there by winning with the customer service."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Some College	8-12 Years	n/a	$32,000 USD

Client Services Officer

Posted 07 June 2018
Key knowledge and tasks

"Attending client queries."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Bachelors Degree	2-4 Years	n/a	$11,600 USD

Rlationship Officer

Posted 15 February 2018
Key knowledge and tasks

"Client and business relationship management, portfolio management, business development."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Bachelors Degree	4-8 Years	n/a	$9,000 USD

Call Center Agent

Posted 06 December 2017
Key knowledge and tasks

"Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives. 
Uses appropriate judgment in upward communication regarding department or employee concerns. 
Responds to and resolves employee relations issues expressed by team members."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Bachelors Degree	4-8 Years	n/a	$8,500 USD

Managing Director

Posted 25 July 2017
Key knowledge and tasks

"General overall management of the company."

City	Education	Experience	Knowledge	Gross salary / year
Harare	Masters Degree	12-16 Years	n/a	$30,000 USD

CUSTOMER SERVICES / SALARY ZIMBABWE

13