What I do?

"Provide mid-level to senior-level end-user support, which may include providing systems administration assistance, coordinating stakeholder discussions, updating user documentation, or conducting training. Conduct root cause analysis to identify and eliminate bugs. Stay up to date with system enhancements and new features to better assist our customers. Design, enable, and deliver scalable and automated strategy – Infrastructure as a code. Enabling DevOps solutions development & deployment paradigms. Developing and Implementing software features using Agile Methodology. Ensuring efficient processes exist to identify, plan and manage all changes to the infrastructure."