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OTHER SERVICE CAREER / SALARY
JAKARTA

SALARY SURVEYS

5

UPDATED
April 2024
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(based on your career and experience)

AVERAGE SALARY / YEAR		MOST TYPICAL SALARY / YEAR		Gross income Net (after tax) 15390 IDR = 1 USD
343,273,950 IDR $22,305 USD		107,730,000 IDR $7,000 USD		Gross income Net (after tax) 15390 IDR = 1 USD

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Average Salary / Other Service Career / Jakarta

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Average salary for Other Service Career / Jakarta is 343,273,950 IDR per year. The most typical earning is 107,730,000 IDR. All data are based on 5 salary surveys. Salaries are different between men and women. Men receive an average salary of 658,692,000 IDR. Women receive a salary of 132,354,000 IDR.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 404,757,000 IDR. The second most paid education level is Some College with salary of 98,496,000 IDR.

Different experiences affect earning as well. People with 20+ Years of experience receive salary of 658,692,000 IDR. Employees with 4-8 Years of experience receive 132,354,000 IDR.

Levels / Other Service Career / Jakarta (Gross IDR)

Salary Levels (IDR) per Year	Surveys	[%]
46,170,000 IDR - 76,934,599 IDR	0	n/a
THE MOST TYPICAL SALARY
76,950,000 IDR - 153,884,599 IDR	2	100% 40%
153,900,000 IDR - 230,834,599 IDR	1	60% 20%
230,850,000 IDR - 307,784,599 IDR	0	n/a
307,800,000 IDR - 384,734,599 IDR	0	n/a
384,750,000 IDR - 461,684,599 IDR	0	n/a
461,700,000 IDR - 538,634,599 IDR	0	n/a
538,650,000 IDR - 615,584,599 IDR	0	n/a
615,600,000 IDR - 692,534,599 IDR	2	40% 40%
692,550,000 IDR - 769,484,599 IDR	0	n/a
769,500,000 IDR - 846,434,599 IDR	0	n/a
846,450,000 IDR - 923,384,599 IDR	0	n/a
923,400,000 IDR - 1,000,334,599 IDR	0	n/a
1,000,350,000 IDR - 1,077,284,599 IDR	0	n/a
1,077,300,000 IDR - 1,154,234,599 IDR	0	n/a
1,154,250,000 IDR - 1,231,184,599 IDR	0	n/a
1,231,200,000 IDR - 1,308,134,599 IDR	0	n/a
1,308,150,000 IDR - 1,385,084,599 IDR	0	n/a
1,385,100,000 IDR - 1,462,034,599 IDR	0	n/a
1,462,050,000 IDR - 1,538,984,599 IDR	0	n/a
1,539,000,000 IDR - 1,615,934,599 IDR	0	n/a
1,615,950,000 IDR - 1,692,884,599 IDR	0	n/a
1,692,900,000 IDR - 1,769,834,599 IDR	0	n/a
1,769,850,000 IDR - 1,846,784,599 IDR	0	n/a
1,846,800,000 IDR - 1,923,734,599 IDR	0	n/a
1,923,750,000 IDR - 2,000,684,599 IDR	0	n/a
2,000,700,000 IDR - 2,077,634,599 IDR	0	n/a
2,077,650,000 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
HIGH SALARIES
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a
-2147483600 IDR - -2147483601 IDR	0	n/a

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Gender / Other Service Career / Jakarta (Gross IDR)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	2	658,692,000 IDR
2	Women	3	132,354,000 IDR

Education / Other Service Career / Jakarta (Gross IDR)

#		Surveys		AVERAGE SALARY / YEAR
1	Bachelors Degree	4	404,757,000 IDR
2	Some College	1	98,496,000 IDR

Experience / Other Service Career / Jakarta (Gross IDR)

#		Surveys		AVERAGE SALARY / YEAR
1	20+ Years	2	658,692,000 IDR
2	4-8 Years	3	132,354,000 IDR

Age / Other Service Career / Jakarta (Gross IDR)

#		Surveys		AVERAGE SALARY / YEAR
1	41-45	2	658,692,000 IDR
2	31-35	2	149,283,000 IDR
3	36-40	1	98,496,000 IDR

Work Type / Other Service Career / Jakarta (Gross IDR)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	5	343,197,000 IDR

People's individual salary examples (surveys)

Field Service Manager

Posted 18 January 2021
Key knowledge and tasks

"Essential Functions:

1. Consistently improve response times, both on-site and via phone

2. Consistently improve management reports to ensure early indication of customer issues, product failures, etc. 

3. Consistently increase efficiency in utilization of resources for service response, including travel costs

4. Continually oversee development and training of customer care personnel

5. Ensure consistent standard, with policies and procedures for NDC customer care

6. Accompany sales personnel on key customer visits to reinforce the customer care agenda and enhance the sales group’s ability to capture new accounts

7. Constant information gathering from customers to help refine the company’s product and service offerings

8. Constant information gathering from customers to help refine the company’s product and service offerings

9. Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives

10. Ability to travel extensively."

City	Education	Experience	Knowledge	Gross salary / year
Jakarta	Bachelors Degree	20+ Years	n/a	659,138,300 IDR

Field Service Manager

Posted 17 January 2021
Key knowledge and tasks

"1. Consistently improve response times, both on-site and via phone

2. Consistently improve management reports to ensure early indication of customer issues, product failures, etc. 

3. Consistently increase efficiency in utilization of resources for service response, including travel costs

4. Continually oversee development and training of customer care personnel

5. Ensure consistent standard, with policies and procedures for NDC customer care

6. Accompany sales personnel on key customer visits to reinforce the customer care agenda and enhance the sales group’s ability to capture new accounts

7. Constant information gathering from customers to help refine the company’s product and service offerings

8. Constant information gathering from customers to help refine the company’s product and service offerings

9. Direct the preparation of short-term and long-range plans and budgets based on broad corporate goals and growth objectives."

City	Education	Experience	Knowledge	Gross salary / year
Jakarta	Bachelors Degree	20+ Years	n/a	659,138,300 IDR

Customer Service Executive

Posted 03 May 2018
Key knowledge and tasks

"Customer Service Executive."

City	Education	Experience	Knowledge	Gross salary / year
Jakarta	Bachelors Degree	4-8 Years	n/a	140,972,400 IDR

Customer Service Executive

Posted 03 May 2018
Key knowledge and tasks

"Customer service."

City	Education	Experience	Knowledge	Gross salary / year
Jakarta	Bachelors Degree	4-8 Years	n/a	159,024,900 IDR

Customer Service Executive

Posted 18 January 2018
Key knowledge and tasks

"•	Execute order processing and coordinate deliveries for assigned customers and ensure smooth running of freight operation and documentation procedures. 
•	Maintain customer focus at all times, strive to exceed customer expectations wherever possible and respond to customers’ enquiries such as delivery schedules, quotations etc. promptly. 
•	Work closely with headquarter to ensure adequate product supply to meet business growth objectives. 
•	Resolve customer complaints by being the focal person in driving for solutions. 
•	Take ownership of queries and proactively follow through to resolution. 
•	Ensure all customers’ queries are investigated and resolved, escalating issues to the Reporting Manager if appropriate. 
•	Maintain advanced working knowledge of all customer service processes for different business segments and communicate discrepancies/issues to Reporting Manager when necessary. 
•	Ensure internal and external customers are serviced promptly, respectfully and accurately. 
•	Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate. 
•	Demonstrate a positive and flexible approach to changing business priorities. 
•	Assist Reporting Manger and management with any special projects assigned and provide backup to Reporting Manager when necessary."

City	Education	Experience	Knowledge	Gross salary / year
Jakarta	Some College	4-8 Years	n/a	98,142,000 IDR

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