|Gross Salary (USD)
|Net Salary (USD)
|Type of Work
||Customer Service Manager
customer care manager
"? Receiving Daily reports from customer care staff of customer visits.
? Updated Customer data information monthly basis
? Contact Customers after sale
? Receiving weekly reports from Signboards Section staff.
? Receiving weekly reports from Damage Bags Section staff
? Review and analysis of data and reports
? Review and make a recommendation on the applications submitted for the installation of signboards
? Follow-up reports of cases and signboards.
? Prepare a Report of top competitive products every month
? Prepare a Report of customer stop dealing every 3 month
? Prepared a Report of customer risk of the Company
? Prepared a Report of Low Sales of Customers with Reasons
? Bring a new Customer interested to deal with our products
? Coordinate with all departments to solve customers issues
? Visit the loyal dealer customer every 2 months In the Kingdom
? Visit areas where there are customer care staff on a regular basis every three months.
? Preparation the studies and surveys on the extent of customer satisfaction for the company.
? Preparation the strategy of the department that are compatible with the company's management strategy
? Preparation the budget for the department and Sections."