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 Graphical or Printing Technician Lead

Age 44
Gender Man
Education High School
Experience 8-12 Years
Gross Salary EUR 32,000
Gross Salary (USD) US$ 35,488
Net Salary EUR 26,400
Net Salary (USD) US$ 29,278
Country Ireland
City Dublin
Type of Work Permanent
Career group Engineers & Technicians II
Career Graphical or Printing Technician Lead
Specific name Hardware Support Engineer
Company name HCL
Company website n/a
Career description
"• Provide second Level specialist support to field engineers and authorized service partners for escalated hardware problems, guide them through the schematics. Actively monitor, log and respond to hardware incidents. • Work with Fist Level support, Hardware/Software engineering and field installation teams • Simulate issues in the lab in order to “build” solutions, Electronic and/or Mechanical. • Manage and maintain a lab with more than 100 machines. Responsible for the machines maintenance, order and stock control of consumables and parts. • Network Support and Troubleshooting – Trace the network, check and change if necessary Network settings, Check cabling, switch ports, search for corrupt files in the network, TCP/IP, UDP. • Experience working with Windows Server environments, event logging. Windows, Linux, IOS and Android • Analysis and maintenance of Electronic-Mechanical Systems running with Step Motors, Clutch, Optical sensors, Thermal Sensors. • Electronic measurement tools – Multimeter, Oscilloscope • Electronic Fundamentals • Electric Circuits – Read Schematics as guide for PCB troubleshoot • Electrical safety – ESD: Personal and component level."