CUSTOMER SERVICE MANAGER / SALARY
PHILIPPINES

SALARY SURVEYS

17

UPDATED
April 2024
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AVERAGE SALARY / YEAR

MOST TYPICAL SALARY / YEAR

Gross income

Net (after tax)

55.4 PHP = 1 USD

1,501,451 PHP

$27,103 USD

Manila

1,053,891 PHP

387,785 PHP

$7,000 USD

Including "Manila"

Excluding "Manila"

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Average Salary / Customer Service Manager / Philippines

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Average salary for Customer Service Manager / Philippines is 1,501,451 PHP per year. The most typical earning is 387,785 PHP. All data are based on 17 salary surveys. Salaries are different between men and women. Men receive an average salary of 952,845 PHP. Women receive a salary of 2,769,898 PHP.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 1,728,416 PHP. The second most paid education level is Masters Degree with salary of 1,240,914 PHP.

Different experiences affect earning as well. People with 0-1 Year of experience receive salary of 4,465,076 PHP. Employees with 12-16 Years of experience receive 2,099,583 PHP.

Levels / Customer Service Manager / Philippines (Gross PHP)

Salary Levels (PHP) per Year	Surveys	[%]
55,400 PHP - 110,699 PHP	0	n/a
110,800 PHP - 166,099 PHP	0	n/a
166,200 PHP - 276,899 PHP	1	100% 5.88%
THE MOST TYPICAL SALARY
277,000 PHP - 553,899 PHP	9	94.12% 52.94%
554,000 PHP - 830,899 PHP	2	41.18% 11.76%
831,000 PHP - 1,107,899 PHP	1	29.41% 5.88%
1,108,000 PHP - 1,384,899 PHP	1	23.53% 5.88%
1,384,900 PHP - 1,661,899 PHP	0	n/a
1,661,900 PHP - 1,938,899 PHP	1	17.65% 5.88%
1,938,900 PHP - 2,215,899 PHP	0	n/a
2,215,900 PHP - 2,492,899 PHP	0	n/a
2,492,900 PHP - 2,769,799 PHP	0	n/a
2,769,900 PHP - 3,046,799 PHP	0	n/a
3,046,900 PHP - 3,323,799 PHP	0	n/a
3,323,900 PHP - 3,600,799 PHP	0	n/a
3,600,900 PHP - 3,877,799 PHP	1	11.76% 5.88%
3,877,900 PHP - 4,154,799 PHP	0	n/a
4,154,800 PHP - 4,431,799 PHP	0	n/a
4,431,800 PHP - 4,708,799 PHP	0	n/a
4,708,800 PHP - 4,985,799 PHP	0	n/a
4,985,800 PHP - 5,262,799 PHP	0	n/a
5,262,800 PHP - 5,539,699 PHP	0	n/a
5,539,800 PHP - 5,816,699 PHP	0	n/a
5,816,800 PHP - 6,093,699 PHP	0	n/a
6,093,800 PHP - 6,370,699 PHP	0	n/a
6,370,800 PHP - 6,647,699 PHP	0	n/a
6,647,800 PHP - 6,924,699 PHP	0	n/a
6,924,700 PHP - 7,201,699 PHP	0	n/a
7,201,700 PHP - 7,478,699 PHP	0	n/a
7,478,700 PHP - 7,755,699 PHP	0	n/a
7,755,700 PHP - 8,032,699 PHP	0	n/a
8,032,700 PHP - 8,309,599 PHP	0	n/a
HIGH SALARIES
8,309,700 PHP - 8,863,599 PHP	0	n/a
8,863,700 PHP - 9,417,599 PHP	0	n/a
9,417,700 PHP - 9,971,599 PHP	0	n/a
9,971,600 PHP - 10,525,599 PHP	0	n/a
10,525,600 PHP - 11,079,499 PHP	0	n/a
11,079,600 PHP - 11,633,499 PHP	0	n/a
11,633,600 PHP - 12,187,499 PHP	0	n/a
12,187,600 PHP - 12,741,499 PHP	1	5.88% 5.88%
12,741,500 PHP - 13,295,499 PHP	0	n/a
13,295,500 PHP - 13,849,399 PHP	0	n/a
13,849,500 PHP - 19,389,299 PHP	0	n/a

Gender / Customer Service Manager / Philippines (Gross PHP)

#		Surveys		AVERAGE SALARY / YEAR
1	Women	6	2,769,898 PHP
2	Men	7	952,845 PHP

Education / Customer Service Manager / Philippines (Gross PHP)

#		Surveys
1	Bachelors Degree	13	1,728,416 PHP
2	Masters Degree	1	1,240,914 PHP
3	Bellow H. School	1	681,395 PHP
4	Some College	2	559,519 PHP

Experience / Customer Service Manager / Philippines (Gross PHP)

#		Surveys
1	0-1 Year	3	4,465,076 PHP
2	12-16 Years	2	2,099,583 PHP
3	2-4 Years	1	1,240,914 PHP
4	4-8 Years	7	675,855 PHP
5	1-2 Years	3	504,121 PHP
6	8-12 Years	1	421,024 PHP

Age / Customer Service Manager / Philippines (Gross PHP)

#		Surveys
1	31-35	4	4,021,893 PHP
2	36-40	2	2,105,123 PHP
3	14-20	1	625,997 PHP
4	n/a	4	559,519 PHP
5	26-30	4	404,405 PHP
6	21-25	2	376,706 PHP

Work Type / Customer Service Manager / Philippines (Gross PHP)

#		Surveys
1	Contract	1	1,661,939 PHP
2	Permanent	15	1,551,143 PHP
3	Part Time	1	625,997 PHP

Cities / Customer Service Manager / Philippines (Gross PHP)

#		Surveys
1	Dipolog	1	12,503,323 PHP
2	Quezon City	1	1,240,914 PHP
3	Manila	8	1,052,561 PHP
4	Lioilo	1	853,128 PHP
5	Caloocan	1	531,820 PHP
6	Pasig	1	509,661 PHP
7	Taguig	3	371,166 PHP
8	Cebu City	1	349,007 PHP

People's individual salary examples (surveys)

Hr Manager

Posted 16 January 2022
Key knowledge and tasks

"HR Management."

City	Education	Experience	Knowledge	Gross salary / year
Quezon City	Masters Degree	2-4 Years	Advanced	1,243,600 PHP

Customer Success Manager

Posted 24 June 2021
Key knowledge and tasks

"Include but are not limited to: Providing directions, instructions, and guidance to a team for the purpose of achieving a certain goal, Developing strategies the team will use to reach a specific goal, managing the flow of day-to-day operations, Onboarding, and training Customer Experience Support rock stars, Overseeing both employees and systemic processes, evaluating how they interact and affect the customer’s perception of the company’s brand, etc."

City	Education	Experience	Knowledge	Gross salary / year
Manila	Bachelors Degree	4-8 Years	Advanced	1,664,300 PHP

Wfm Manager

Posted 13 October 2019
Key knowledge and tasks

"Workforce Management."

City	Education	Experience	Knowledge	Gross salary / year
Manila	Bachelors Degree	12-16 Years	n/a	3,704,100 PHP

Customer Success Manager

Posted 13 March 2019
Key knowledge and tasks

"Client engagement."

City	Education	Experience	Knowledge	Gross salary / year
Taguig	Bachelors Degree	4-8 Years	n/a	402,100 PHP

Lot Tagger Supervisor

Posted 17 January 2019
Key knowledge and tasks

"Manage 20 people who handle categorization of items for auction."

City	Education	Experience	Knowledge	Gross salary / year
Manila	Bachelors Degree	8-12 Years	n/a	423,100 PHP

Customer Care Manager

Posted 21 October 2018
Key knowledge and tasks

"Manages workflow, aids training, monitors employee performance and ensures processes are in place."

City	Education	Experience	Knowledge	Gross salary / year
Taguig	Bachelors Degree	4-8 Years	n/a	438,300 PHP

Customer Service

Posted 05 September 2017
Key knowledge and tasks

"Customer Service, troubleshooting."

City	Education	Experience	Knowledge	Gross salary / year
Pasig	Bachelors Degree	4-8 Years	n/a	509,600 PHP

CUSTOMER SERVICE MANAGER / SALARY PHILIPPINES

17