CUSTOMER SERVICES / SALARY
--OTHER--

SALARY SURVEYS

9

UPDATED
April 2024
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AVERAGE SALARY / YEAR		MOST TYPICAL SALARY / YEAR		Gross income Net (after tax) 155.02 JMD = 1 USD
1,544,890 JMD $9,966 USD		1,085,112 JMD $7,000 USD		Gross income Net (after tax) 155.02 JMD = 1 USD

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Average Salary / Customer Services / --Other--

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Average salary for Customer Services / --Other-- is 1,544,890 JMD per year. The most typical earning is 1,085,112 JMD. All data are based on 9 salary surveys. Salaries are different between men and women. Men receive an average salary of 1,705,176 JMD. Women receive a salary of 1,472,652 JMD.

Based on education, the highest salaries receive people with Bachelors Degree with salary of 2,883,299 JMD. The second most paid education level is Some College with salary of 1,813,688 JMD.

Different experiences affect earning as well. People with 12-16 Years of experience receive salary of 2,883,299 JMD. Employees with 4-8 Years of experience receive 1,953,202 JMD.

Levels / Customer Services / --Other-- (Gross JMD)

Salary Levels (JMD) per Year	Surveys	[%]
155,000 JMD - 309,899 JMD	0	n/a
310,000 JMD - 464,899 JMD	0	n/a
465,000 JMD - 774,899 JMD	1	100% 11.11%
THE MOST TYPICAL SALARY
775,100 JMD - 1,549,999 JMD	5	88.89% 55.56%
1,550,200 JMD - 2,325,099 JMD	1	33.33% 11.11%
2,325,200 JMD - 3,100,199 JMD	1	22.22% 11.11%
3,100,300 JMD - 3,875,199 JMD	1	11.11% 11.11%
3,875,400 JMD - 4,650,299 JMD	0	n/a
4,650,500 JMD - 5,425,399 JMD	0	n/a
5,425,600 JMD - 6,200,499 JMD	0	n/a
6,200,600 JMD - 6,975,599 JMD	0	n/a
6,975,700 JMD - 7,750,599 JMD	0	n/a
7,750,800 JMD - 8,525,699 JMD	0	n/a
8,525,900 JMD - 9,300,799 JMD	0	n/a
9,301,000 JMD - 10,075,899 JMD	0	n/a
10,076,000 JMD - 10,850,999 JMD	0	n/a
10,851,100 JMD - 11,626,099 JMD	0	n/a
11,626,200 JMD - 12,401,099 JMD	0	n/a
12,401,300 JMD - 13,176,199 JMD	0	n/a
13,176,400 JMD - 13,951,299 JMD	0	n/a
13,951,400 JMD - 14,726,399 JMD	0	n/a
14,726,500 JMD - 15,501,499 JMD	0	n/a
15,501,600 JMD - 16,276,499 JMD	0	n/a
16,276,700 JMD - 17,051,599 JMD	0	n/a
17,051,800 JMD - 17,826,699 JMD	0	n/a
17,826,800 JMD - 18,601,799 JMD	0	n/a
18,601,900 JMD - 19,376,899 JMD	0	n/a
19,377,000 JMD - 20,151,899 JMD	0	n/a
20,152,100 JMD - 20,926,999 JMD	0	n/a
20,927,200 JMD - 21,702,099 JMD	0	n/a
21,702,300 JMD - 22,477,199 JMD	0	n/a
22,477,300 JMD - 23,252,299 JMD	0	n/a
HIGH SALARIES
23,252,400 JMD - 24,802,399 JMD	0	n/a
24,802,600 JMD - 26,352,599 JMD	0	n/a
26,352,700 JMD - 27,902,699 JMD	0	n/a
27,902,900 JMD - 29,452,899 JMD	0	n/a
29,453,100 JMD - 31,003,099 JMD	0	n/a
31,003,200 JMD - 32,553,199 JMD	0	n/a
32,553,400 JMD - 34,103,399 JMD	0	n/a
34,103,500 JMD - 35,653,499 JMD	0	n/a
35,653,700 JMD - 37,203,699 JMD	0	n/a
37,203,900 JMD - 38,753,899 JMD	0	n/a
38,754,000 JMD - 54,255,599 JMD	0	n/a

Gender / Customer Services / --Other-- (Gross JMD)

#		Surveys		AVERAGE SALARY / YEAR
1	Men	3	1,705,176 JMD
2	Women	6	1,472,652 JMD

Education / Customer Services / --Other-- (Gross JMD)

#		Surveys
1	Bachelors Degree	1	2,883,299 JMD
2	Some College	3	1,813,688 JMD
3	High School	5	1,116,115 JMD

Experience / Customer Services / --Other-- (Gross JMD)

#		Surveys
1	12-16 Years	1	2,883,299 JMD
2	4-8 Years	3	1,953,202 JMD
3	2-4 Years	3	1,054,109 JMD
4	0-1 Year	2	992,102 JMD

Age / Customer Services / --Other-- (Gross JMD)

#		Surveys
1	36-40	1	2,883,299 JMD
2	26-30	1	1,736,180 JMD
3	21-25	6	1,441,649 JMD
4	14-20	1	635,565 JMD

Work Type / Customer Services / --Other-- (Gross JMD)

#		Surveys		AVERAGE SALARY / YEAR
1	Permanent	8	1,658,672 JMD
2	Contract	1	635,565 JMD

Careers / Customer Services / --Other-- (Gross JMD)

#		Surveys
1	Call Center Manager	1	3,332,845 JMD
2	Call Center	6	1,519,157 JMD
3	Service Coordinator	1	790,582 JMD
4	Other Service Career	1	635,565 JMD

People's individual salary examples (surveys)

Training Manager

Posted 28 May 2020
Key knowledge and tasks

"Testing to see how my salary stacks up."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	4-8 Years	n/a	3,340,000 JMD

Customer Service Representative

Posted 23 April 2019
Key knowledge and tasks

"Ordering and tracking part for customer. Monitor the workshop. Assist technician with trouble shooting."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	Some College	4-8 Years	n/a	796,600 JMD

Collection Agents

Posted 12 June 2018
Key knowledge and tasks

"I take inbound and outbound calls to help people set up payments on past due accounts."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	0-1 Year	n/a	870,600 JMD

Team Leader

Posted 07 June 2018
Key knowledge and tasks

"To aid in customer complaints."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	2-4 Years	n/a	642,500 JMD

Supervisor

Posted 23 January 2018
Key knowledge and tasks

"Lead a team of representatives providing customer service. Coach and mentor."

City	Education	Experience	Knowledge	Gross salary / year
--Other--	High School	4-8 Years	n/a	1,743,600 JMD

CUSTOMER SERVICES / SALARY --OTHER--

9

1,544,890 JMD

1,085,112 JMD